Bluetooth earbuds keep reverting back to Handsfree mode and don't switch back to Headphones mode until restart since Windows 11 Canary 25982 update


Sani

Member
Local time
12:45 AM
Posts
5
OS
Windows 11 Insider Preview Canary Channel
I am currently running the latest Windows 11 Canary build 25987. This issue first started with Windows 11 25982 Canary update. I suddenly wasn't able to use my Bluetooth earbuds with the good audio listening quality despite never using them for any calls or any other application which would use their microphone. I later found out that the reason for this was that Windows had automatically, for no reason whatsoever, started using them for microphone input by converting them to Handsfree mode. So, I switched them back to Headphones mode through Control Panel > Hardware & Sound > Sound > Playback menu. This made them work as intended with good audio quality, and no microphone input. This worked fine for almost two weeks, until the 25987 update. When I tried to connect them to my laptop after the update, Windows again paired with them in Handsfree mode. I again switched them back to Headphones mode through Control Panel > Hardware & Sound > Sound > Playback menu. They worked fine for a while, but then after charging my earbuds for a few minutes through a wall outlet using a Type-C cable, when I reconnected them to my laptop, the earbuds were again in the "Handsfree" mode with unnecessary microphone input and terrible audio quality. I tried switching them back to Headphones mode, but they simply wouldn't! This had happened once before for no obvious reason, and I was able to fix it by "removing device" from the Bluetooth & Devices menu in settings, restarting the laptop and pairing them again with my laptop. But now even that isn't working! I have removed the earbuds, restarted my laptop and opened the Control Panel > Sound > Playback menu numerous times now, and I simply can't switch them back to Headphones mode anymore! I have submitted a report on Feedback Hub as well as on Microsoft Community, albeit it was before I found out that even removing & restarting doesn't fix the problem anymore. I would really appreciate it if any of you people on this forum could please suggest any possible fixes you can think of. Thank you so much for patiently reading my post!
 
Windows Build/Version
Windows 11 Canary 25987

My Computer

System One

  • OS
    Windows 11 Insider Preview Canary Channel
    Computer type
    Laptop
    Manufacturer/Model
    Dell G15 5510
    CPU
    i7-10870H
    Memory
    16GB
    Graphics Card(s)
    RTX 3060 Laptop
    Screen Resolution
    1080p
    Hard Drives
    512GB NVMe M.2 SSD
Hi sani - I am having problems with my evryday raycon earbuds - whey were working fine then one morning I get a light blue screen telling me the had found errors and had to collet error info then restart the laptop = the restaart did nothng but repeat the same thing. I am going to try somme of the things you dd - I will let you know the otvomr - I dont have a canary install of wondows - its wndowns home 11 verion 24H2 os build 26100 4024 I also have a readin foe some reason of version 24H2 (os build 26100 4061) Also I have had a microsoft tech log onto my machine (not that I was keen on the fact) he spemt over 45 minutes trying all sorts - cant tell you what he did as it very difficult to work out what someone is doing when loged remotely to your machine) He had no sucses and told me to try the makers HP - I did they didnt have a clues what U was talkimg about and it was a micrisoft issue so speak to thenm - round and round the roundabout!!! Rite I will give your efforts a try and will let you know how it went!
 

My Computer

System One

  • OS
    wndows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 15-egxxx
    CPU
    12th gen intel core(TM) i5 1235U cores 10 threads 12 -
    Motherboard
    PQCBED28JHH24N
    Memory
    RAM 8GB & 4096 MB
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics - 1920 x 1080 - 60 Hz
    Sound Card
    Realtech - Intel® Smart Sound Technology for Bluetooth® Audio - drv IntcBTAu.sys + device 2 & 3
    Monitor(s) Displays
    Intel (R) Iris (R) Xe Graphics
    Hard Drives
    500 GB SSD
    Cooling
    internal fan + undertray multi fan
    Mouse
    Logitech wirleless
    Browser
    edge
    Antivirus
    surfshark

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