Bluetooth headphones stopped connecting automatically after the latest Windows 11 update


mm71

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2:47 PM
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OS
Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
My Sony Bluetooth headphones MDR-XB650BT used to connect automatically and stay connected after a period of inactivity, but now they won't connect automatically any more after the latest update and they also disconnect if I don't use them for an hour or so (I am not really sure "when" they disconnect).
I can connect from Settings, but I was wondering if there is a way to have them connect automatically again?
I know they are not new, but they still work very well in terms of sound (they are just a bit loose, but the sound quality is still quite good).
Thank you for any advice.
 

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Windows 11 Home Edition Version 22H2 (OS Buil...11th Generation Intel® Core™ i5-1135G7 Processor12GBIntel Iris Xe
OS
Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7506 2-in-1
CPU
11th Generation Intel® Core™ i5-1135G7 Processor
Memory
12GB
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Intel Iris Xe
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15.6-inch FHD (1920 x 1080) Truelife
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Hi

Which update? It is always better to be a little more specific.

Are you referring to update KB5035853?
If so; uninstall the KB5035853 update by going to; Windows Update / Uninstall updates and see if it reverts back to the way it was for your Bluetooth headphones.

Some users are reporting that there are issues with this update, you are not alone in having issues with your bluetooth:


Also, could you please:

Type “Winver” into search on your PC and open it. Please type the version and build that it reports, into your “System Specs” OS section (first on the list where you have placed “Windows 11 Home Edition”)
Like this for example: Windows 11 Pro 23H2 Build 22631.3296

This link will open your System Specs.
https://www.elevenforum.com/account/system-specs

Thank you.
 
Last edited:

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    Windows 11 Pro 25H2 Build 26200.9168Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
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    Windows 11 Pro 25H2 Build 26200.9168
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    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
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  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
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    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
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    2000/500
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    Defender / Malwarebytes
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    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.9168 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
Thank you. It seems to finally work again.
Quite weird though. After uninstalling the update, the headphones would not connect at all (I did try to restart the laptop of course), so I thought I will try system restore... Maybe something has gone wrong... System restore did not complete successfully and the settings app would not open. After running sfc / scannow though the settings app is opening again and the headphones are also connecting automatically... :)
 

My Computer My Computer

At a glance

Windows 11 Home Edition Version 22H2 (OS Buil...11th Generation Intel® Core™ i5-1135G7 Processor12GBIntel Iris Xe
OS
Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7506 2-in-1
CPU
11th Generation Intel® Core™ i5-1135G7 Processor
Memory
12GB
Graphics Card(s)
Intel Iris Xe
Monitor(s) Displays
15.6-inch FHD (1920 x 1080) Truelife
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1920 x 1080
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English International Backlit Silver
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Trial version of McAfee
Yeah sorry. The update has been my ‘go to’ lately. Normally I would of suggested the following, I don’t know why I didn’t. It may of saved you some time. My apologies.

I try to remember now to copy/paste the following:

You can run the SFC /scannow command from any console, including the command prompt, PowerShell, or Windows Terminal. Open one of these as Admin and type or past that command and press enter, then wait for it to finish.
Then, if it reports problems, run the following command:
DISM /online /cleanup-image /restorehealth



Open search, type CMD. Open CMD as admin. Type (or copy and paste) the following command (or just run restore health):
Code:
SFC /scannow

Press enter

When completed, type (or copy and paste) the following command and be patient.

Code:
DISM /online /cleanup-image /restorehealth

Press enter and be patient.

 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.9168 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
No problem, I should have thought of it too, as I have tried both sfc and DISM many times before.
Maybe something had gone wrong with the update (a registry entry got corrupted or something), or maybe it was a coincidence, but as the problem had started right after the update I just saw it as the culprit. Maybe it was, but only because of some entries or files that got corrupted rather than the update per se.
 

My Computer My Computer

At a glance

Windows 11 Home Edition Version 22H2 (OS Buil...11th Generation Intel® Core™ i5-1135G7 Processor12GBIntel Iris Xe
OS
Windows 11 Home Edition Version 22H2 (OS Build 22621.3296)
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7506 2-in-1
CPU
11th Generation Intel® Core™ i5-1135G7 Processor
Memory
12GB
Graphics Card(s)
Intel Iris Xe
Monitor(s) Displays
15.6-inch FHD (1920 x 1080) Truelife
Screen Resolution
1920 x 1080
Hard Drives
512GB M.2 PCIe NVMe Solid State Drive
Keyboard
English International Backlit Silver
Mouse
Microsoft HID Device
Browser
Microsoft Edge
Antivirus
Trial version of McAfee

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