Solved BSOD critical process died


Can someone help I don't know what I'm doing.
 

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500gb crucial nvme
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700 watt evga
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My Computer My Computer

At a glance

Windows 11Ryzen 5 5600xCorsair vengeance 16gbGigabyte aorus elite 3060
OS
Windows 11
CPU
Ryzen 5 5600x
Motherboard
B550 gigabyte aorus elite
Memory
Corsair vengeance 16gb
Graphics Card(s)
Gigabyte aorus elite 3060
Screen Resolution
1080p
Hard Drives
500gb crucial nvme
PSU
700 watt evga
Cooling
6 fans
Make sure USB flash drive is the first boot device from BIOS.

How did you make the USB flash drive bootable?
 

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Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
I figured it out luckily I was able to get into the bios and change it. It's scanning sea tools now and I also have the windows iso file on a separate flash drive. Right now Seagate is scanning my original m.2 but I am going to be putting a new one in with more memory when all this is sorted out and we figure out the core issue.
 

My Computer My Computer

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Windows 11Ryzen 5 5600xCorsair vengeance 16gbGigabyte aorus elite 3060
OS
Windows 11
CPU
Ryzen 5 5600x
Motherboard
B550 gigabyte aorus elite
Memory
Corsair vengeance 16gb
Graphics Card(s)
Gigabyte aorus elite 3060
Screen Resolution
1080p
Hard Drives
500gb crucial nvme
PSU
700 watt evga
Cooling
6 fans
Please ignore the first drive as that one has nothing on it and is going to be taken out. Everything was run off the tested drive.
20230901_211458.jpg
 

My Computer My Computer

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Windows 11Ryzen 5 5600xCorsair vengeance 16gbGigabyte aorus elite 3060
OS
Windows 11
CPU
Ryzen 5 5600x
Motherboard
B550 gigabyte aorus elite
Memory
Corsair vengeance 16gb
Graphics Card(s)
Gigabyte aorus elite 3060
Screen Resolution
1080p
Hard Drives
500gb crucial nvme
PSU
700 watt evga
Cooling
6 fans
They're both equally valid suggestions, so I'm not sure why it is nesscary that the drive is tested first? I would say, just run whichever test the OP prefers to do first, it is likely going to be some form of hardware failure, however, Stop 0xEFs can be caused by AV programs and Windows terminating "rogue" processes.

@jrez8 if you're able to create a bootable Windows USB, then it might be worthwhile booting into Safe Mode from that and then providing us with the dump files.
How do I provide dump files?
 

My Computer My Computer

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Windows 11Ryzen 5 5600xCorsair vengeance 16gbGigabyte aorus elite 3060
OS
Windows 11
CPU
Ryzen 5 5600x
Motherboard
B550 gigabyte aorus elite
Memory
Corsair vengeance 16gb
Graphics Card(s)
Gigabyte aorus elite 3060
Screen Resolution
1080p
Hard Drives
500gb crucial nvme
PSU
700 watt evga
Cooling
6 fans
Okay, so i ran the seagate test on original drive as seen above. I have no installed the new 1tb nvme as i mentioned i was upgrading to regardless. I used the windows boot iso file on usb to boot into new drive and am currently typing from within my computer now and have ran logs to see if you guys find anything wrong. Let me know if anything is wrong or any bad hardware etc.
 

Attachments

My Computer My Computer

At a glance

Windows 11Ryzen 5 5600xCorsair vengeance 16gbGigabyte aorus elite 3060
OS
Windows 11
CPU
Ryzen 5 5600x
Motherboard
B550 gigabyte aorus elite
Memory
Corsair vengeance 16gb
Graphics Card(s)
Gigabyte aorus elite 3060
Screen Resolution
1080p
Hard Drives
500gb crucial nvme
PSU
700 watt evga
Cooling
6 fans

What happens during boots?

How many RAM modules are installed?

What's removable and what's soldered to the motherboard?


If you're able to boot Windows and run the V2 log collector then post a share link into this thread using one drive, drop box, or google drive.


How many attached dives?
Storage or dual boot?
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

What happens during boots?

How many RAM modules are installed?

What's removable and what's soldered to the motherboard?


If you're able to boot Windows and run the V2 log collector then post a share link into this thread using one drive, drop box, or google drive.


How many attached dives?
Storage or dual boot?
It's 2 sticks of 8gb ram total 16 gb ram. 1 m.2 nvme 1tb. Windows is on the nvme. Now during boots it boots up just fine. After installing new nvme and booting from windows iso. I will add v2 log collector when I am home from work.
 

My Computer My Computer

At a glance

Windows 11Ryzen 5 5600xCorsair vengeance 16gbGigabyte aorus elite 3060
OS
Windows 11
CPU
Ryzen 5 5600x
Motherboard
B550 gigabyte aorus elite
Memory
Corsair vengeance 16gb
Graphics Card(s)
Gigabyte aorus elite 3060
Screen Resolution
1080p
Hard Drives
500gb crucial nvme
PSU
700 watt evga
Cooling
6 fans

What happens during boots?

How many RAM modules are installed?

What's removable and what's soldered to the motherboard?


If you're able to boot Windows and run the V2 log collector then post a share link into this thread using one drive, drop box, or google drive.


How many attached dives?
Storage or dual boot?
 

Attachments

My Computer My Computer

At a glance

Windows 11Ryzen 5 5600xCorsair vengeance 16gbGigabyte aorus elite 3060
OS
Windows 11
CPU
Ryzen 5 5600x
Motherboard
B550 gigabyte aorus elite
Memory
Corsair vengeance 16gb
Graphics Card(s)
Gigabyte aorus elite 3060
Screen Resolution
1080p
Hard Drives
500gb crucial nvme
PSU
700 watt evga
Cooling
6 fans
Did you notice:

a) hangs
b) freezes
c) unexpected shutdowns and restarts
d) BSOD
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Please perform the following steps:

1) Run: Tuneup plus > post a share link into this thread using one drive, drop box, or google drive.




2) Turn off Windows fast startup

 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Did you notice:

a) hangs
b) freezes
c) unexpected shutdowns and restarts
d) BSOD
Before I had unexpected shutdowns and restarts and bsod and green lines on my screen
 

My Computer My Computer

At a glance

Windows 11Ryzen 5 5600xCorsair vengeance 16gbGigabyte aorus elite 3060
OS
Windows 11
CPU
Ryzen 5 5600x
Motherboard
B550 gigabyte aorus elite
Memory
Corsair vengeance 16gb
Graphics Card(s)
Gigabyte aorus elite 3060
Screen Resolution
1080p
Hard Drives
500gb crucial nvme
PSU
700 watt evga
Cooling
6 fans
Code:
Event[1251]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2023-09-02T21:41:36.2040000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jrez8
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Code:
Event[1160]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2023-09-02T21:40:27.2610000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jrez8
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Code:
Event[621]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2023-09-01T21:53:48.0450000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jrez8
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
When available update the progress with the steps in post #32.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I have no installed the new 1tb nvme as i mentioned i was upgrading to regardless. I used the windows boot iso file on usb to boot into new drive and am currently typing from within my computer now
Since you've done a clean install and are now using a different drive, then I would suggest just using your system you normally would for the next few days and then follow the BSOD posting instructions if you have any other crashes.
 

My Computer My Computer

At a glance

Windows 11, Windows 10, Linux Fedora Cinnamon
OS
Windows 11, Windows 10, Linux Fedora Cinnamon
Please indicate whether:
a) Tuneup run or not run
b) Windows fast startup remains on or was turned off
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
After running Tuneup plus and turning off Windows fast startup run Furmark continuously for 30 minutes.


Note the warning to abort testing.

Record the continuous test duration and maximum temperature.

Post images or share links.





Code:
Event[1137]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2023-09-02T21:40:25.6990000Z
  Event ID: 29
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jrez8
  Description:
Windows failed fast startup with error status 0xC00000D4.


Code:
Event[1240]
  Log Name: System
  Source: EventLog
  Date: 2023-09-02T21:41:37.4040000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Jrez8
  Description:
The previous system shutdown at 9:40:29 PM on ?9/?2/?2023 was unexpected.


Code:
Event[1149]
  Log Name: System
  Source: EventLog
  Date: 2023-09-02T21:40:29.0850000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Jrez8
  Description:
The previous system shutdown at 11:26:38 PM on ?9/?1/?2023 was unexpected.


Code:
Event[609]
  Log Name: System
  Source: EventLog
  Date: 2023-09-01T21:53:51.0290000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Jrez8
  Description:
The previous system shutdown at 9:48:18 PM on ?9/?1/?2023 was unexpected.



Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_D3828C822366E497\NVLDDMKM.SYS (31.0.15.3713, 56.42 MB (59,157,536 bytes), 9/2/2023 9:49 PM)
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

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