BSOD failure message of "invalid-data-access-trap" during Windows 10 to Windows 11 Upgrade

Mobone51 · Jul 4, 2022

Hello,

I have attempted to upgrade my wife's computer to Windows 11 from Windows 10 numerous times with the same BSOD failure message of "invalid-data-access-trap". The installation then rolls back to Windows 10. Her computer is German Windows 10 64bit and meets all Windows 11 upgrade prerequisites. I have attached what I believe to be the necessary upgrade log files below . I would greatly appreciate any help or advice anyone can provide.

Tekkie Boy · Jul 4, 2022

Hello and Welcome @Mobone51

Attach the setupmem.dmp from the path:
C:\$WINDOWS.~BT\Sources\Rollback

and the setupact.log from the path:
C:\$Windows.~BT\Sources\Panther

If you zip the files they could be attached here.

Mobone51 · Jul 4, 2022

Good day, I have attached the requested files in my reply.

Thank you.

Tekkie Boy · Jul 4, 2022

@Mobone51

Thanks.
The setupact.log is not from the path:
C:\$Windows.~BT\Sources\Panther

The zipped one is from the rollback folder.
The right one would probably have to be over 100MB in size.
Can you check that again and attach the correct one here please.

Mobone51 · Jul 4, 2022

Good day, I am unable to attach the file here. I get a "This file is too large" message.

Please see the link below to download the requested file:
Windows 11 Failed Upgrade - Google Drive

The compressed file is 11.2 MB with a date/Time stamp of 11:18 AM today.

Again thank you.

Tekkie Boy · Jul 4, 2022

@Mobone51

Thanks again.

Download the Farbar Recovery Scan Tool:
Downloading Farbar Recovery Scan Tool

Start the Tool.
And then click on "Ja" marked with 1 in the picture and then on "Untersuchen" marked with 2 on the picture.

When the tool finished, there are 2 txt files named: Frst.txt and Addition.txt in the same folder of the program where it was run.

Upload both files on your Google Drive too and share the link please.

Tekkie Boy · Jul 4, 2022

Tekkie Boy said:
Start the Tool.
And then click on "Ja" marked with 1 in the picture and then on "Untersuchen" marked with 2 on the picture.

zbook · Jul 5, 2022

Please see posting instructions.

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

The V2 log collector will be useful for both the BSOD and failure to upgrade.

There are some additional scripts in Ten Forums that have not yet been moved to Eleven Forum.
If you can logon to Ten Forums comment into this thread.
The links will be posted into this thread.
The scripts should collect some the files that Tekkie Boy had requested.

For files to large message please use zipped share links: google drive or one drive

Mobone51 · Jul 5, 2022

Good day Tekkie Boy,
I apologize for not getting back to you sooner. I have ran FRST tool and uploaded the Frst.txt and Addition.txt files to the Onedrive folder at the link below:
Windows 11 Failed Upgrade - Google Drive

Please let me know if you cannot access the files above.

Thank you.

x BlueRobot · Jul 5, 2022

It seems like the MSI installer is failing for some reason, what are you trying to install?

Rich (BB code):

4: kd> !dpx
Start memory scan  : 0xfffffa8faac61428 ($csp)
End memory scan    : 0xfffffa8faac62000 (Kernel Stack Base)

               rsp : 0xfffffa8faac61428 : 0xfffff8017a38e954 : WinSetupMon!HandleOperation+0x540
0xfffffa8faac61428 : 0xfffff8017a38e954 : WinSetupMon!HandleOperation+0x540
0xfffffa8faac61448 : 0xfffff8017a388430 :  dt WinSetupMon!CWsmTrackingConfig::CTrackingPathInfo
0xfffffa8faac614d0 : 0xffff800efbb27f50 :  !du "\Device\HarddiskVolume8\MSI1120e.tmp"
0xfffffa8faac61500 : 0xfffff8017a38a037 : WinSetupMon!TraceLoggingMetadata+0x6f
0xfffffa8faac61510 : 0xfffff8017a389fe4 : WinSetupMon!TraceLoggingMetadata+0x1c
0xfffffa8faac61540 : 0xffff800efbb27f50 :  !du "\Device\HarddiskVolume8\MSI1120e.tmp"
0xfffffa8faac61580 : 0xffff800efb36e8f0 :  !du "\Device\HarddiskVolume4\Windows\System32\msiexec.exe"
0xfffffa8faac615f8 : 0xfffff8017a38ef99 : WinSetupMon!WinSetupMonPreSetInformation+0x59
0xfffffa8faac61608 : 0xfffff8016c652092 : nt!RtlpHpLfhSlotAllocate+0x2b2
0xfffffa8faac61618 : 0xfffff8016c72e05d : nt!ExReleaseCacheAwarePushLockSharedEx+0x7d
0xfffffa8faac61650 : 0xfffff8017a38ef40 : WinSetupMon!WinSetupMonPreSetInformation
0xfffffa8faac61658 : 0xfffff8016fbb7033 : FLTMGR!FltpPerformPreCallbacksWorker+0x373
0xfffffa8faac61768 : 0xfffff8016fbb6ae6 : FLTMGR!FltpPassThroughInternal+0xc6
0xfffffa8faac617b8 : 0xfffff8016fbb5b72 : FLTMGR!FltpPassThrough+0x1c2
0xfffffa8faac61828 : 0xfffff8016fbb58fb : FLTMGR!FltpDispatch+0x8b
0xfffffa8faac61888 : 0xfffff8016c653be5 : nt!IofCallDriver+0x55
0xfffffa8faac618c8 : 0xfffff8016c63f869 : nt!IopCallDriverReference+0xf9
0xfffffa8faac61938 : 0xfffff8016c6400da : nt!NtSetInformationFile+0x52a
0xfffffa8faac619c8 : 0xfffff8016fbec810 : FLTMGR!FltpFastIoQueryStandardInfo
0xfffffa8faac619d8 : 0xfffff8016cbd50e8 : nt!NtOpenFile+0x58
0xfffffa8faac61a68 : 0xfffff8016c829e78 : nt!KiSystemServiceCopyEnd+0x28
0xfffffa8faac61aa8 : 0xfffff8016ca7cba9 : nt!NtClose+0x39
0xfffffa8faac61ad8 : 0xfffff8016c829e78 : nt!KiSystemServiceCopyEnd+0x28
0xfffffa8faac61ae0 : 0xffffbf0cd8ff1080 :  Trap @ fffffa8faac61ae0

Mobone51 · Jul 5, 2022

I am trying to upgrade to Windows 11 from Windows 10 using the upgrade tool.

x BlueRobot · Jul 6, 2022

I would investigate what MSI1120e.tmp belongs to and then remove the associated program. Please also remove any third-party anti-virus software and/or VPN programs.