Solved Bsod or freezes happen while idle and in use


cateathamster

Member
Local time
6:45 PM
Posts
1
OS
Windows 11
Not entirely sure what is causing them, when I was watching an Demon Slayer in full screen and skipping and the computer would freeze and then restart or occasionally freeze and then I would need to manually hold the power button to shut it down manually. During those manual shutdowns a simple press didn't work either I would usually have to hold the power button for quite a while. Occasionally, especially today I have been met with blue screens with error codes like system thread exception and all sorts of things, sometimes the blue screen is super fast as well, so I don't have time to see exactly what went wrong. I usually notice them when playing media, doesn't happen as much during school work/reading, although it has happened before, and even when idle. I'll get up, and find my computer had restart in the interim. I am pretty sure my graphics cards are up to date, I uninstalled Avast antivirus as I was told it was unnecessary. I had some big frame tearing problems when I played WoW and LoL, but I don't really play any of those anymore. These are incredibly frequent though, usually won't go the day without having at least 5ish forced restarts. It is getting very annoying and I am trying to get the help from yall as you probably know so much more than me lol. It has even pushed me to buy an exam book on CompTIA A+ and try and get some more computer literacy as I am just completely at a loss. Here is the dropbox link with the files as instructed in the instructions. I think I put all my systems specs in properly but let me know if you guys need any additional information. Win 11 Version 26H2 (OS Build 263000.9457)

Dropbox

Thank you so much for the help :)
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7840HS w/ Radeon 780M Graphics32 GBNVIDIA GeForce RTX 4060 Laptop GPU + AMD Rade...
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Dell G15 5535
CPU
AMD Ryzen 7 7840HS w/ Radeon 780M Graphics
Motherboard
Dell 0DMXM6
Memory
32 GB
Graphics Card(s)
NVIDIA GeForce RTX 4060 Laptop GPU + AMD Radeon(TM) 780M
Monitor(s) Displays
N/A
Screen Resolution
1920x1080
Hard Drives
Built-in
PSU
Built-in
Case
N/A
Cooling
Built-in
Keyboard
Built-in
Mouse
Razer deathadder v2
Browser
Avast Secure Browser
Antivirus
Windows Defender
The amdkmdag.sys blue screen error is caused by a corrupted or incompatible AMD graphics driver.

This issue commonly stems from unstable graphics software or driver conflicts.

Use Display Driver Uninstaller to remove current display drivers completely from your system.

Download and install the latest stable graphics package directly from the AMD Support Center.

Open Command Prompt as an administrator and run sfc /scannow to repair missing or corrupted system files.

Install Windows 11 updates.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Please perform the following steps:




1) Run admin PS > post share links displaying each command with results

Code:
sfc /scannow
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
sfc /scannow
chkdsk /scan
fltsmn




2) Run admin PS > post share links displaying each command with results

Code:
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Select-Object AutoReboot
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Set-CimInstance -Property @{AutoReboot=$false}
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Select-Object AutoReboot

Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Select-Object DebugInfoType
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Set-CimInstance -Property @{DebugInfoType=7}
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Select-Object DebugInfoType

Get-CimInstance -ClassName Win32_PageFileUsage | Format-List *

Get-CimInstance -ClassName Win32_ComputerSystem | Select-Object AutomaticManagedPagefile
Get-CimInstance -ClassName Win32_ComputerSystem | Set-CimInstance -Property @{AutomaticManagedPagefile=$true}
Get-CimInstance -ClassName Win32_ComputerSystem | Select-Object AutomaticManagedPagefile

bcdedit /enum '{badmemory}'




3) Create a new restore point:





4) Run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

The RAM can be tested all at one time or one at a time in the same DIMM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM




5) More to follow pending above results
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

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