BSOD pretty frequently as of late

Looks to be happening randomly so far, but the last time it happened was when i was playing world war z game

Machine is a new custom build about a yr old
EVGA SuperNOVA 850 P6, 80 Plus Platinum 850W

Please perform the following steps:

1) Run Tune up plus > post a share link into this thread using one drive, drop box, or google drive





2) Make a new restore point.




3) The BIOS Version/Date American Megatrends International, LLC. 1.B0, 3/24/2023

Upgrade the BIOS: 1B > 1F




4) Read this tutorial on Windows Driver Verifier (WDV):



Learn how to recover from using the WDV tool by booting into safe mode and running one or more of these ACP commands to turn off the tool:

verifier /reset

verifier /bootmode resetonbootfail



Start WDV with these test settings:

a) test all non-Microsoft drivers

b) test no Microsoft drivers

c) start the testing with the three customized tests in the Ten Forums link


Plan to run the tool for approximately 48 hrs with various customized tests.

If there is no immediate BSOD then open ACP and copy and paste:

verifier /querysettings

Post a share link into the newest post.



For any BSOD post a new V2 share link into the newest post.

​

zbook said:

Please perform the following steps:

1) Run Tune up plus > post a share link into this thread using one drive, drop box, or google drive

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

2) Make a new restore point.

Create System Restore Point in Windows 11

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...

www.elevenforum.com

3) The BIOS Version/Date American Megatrends International, LLC. 1.B0, 3/24/2023

Upgrade the BIOS: 1B > 1F

PRO Z690-A DDR4

PRO series motherboards, tuned for better performance by Core Boost, Memory Boost, Extended Heatsink Design, M.2 Shield Frozr, USB 3.2 Gen 2x2, Lightning Gen5, Front Type-C, 2.5G LAN

www.msi.com

4) Read this tutorial on Windows Driver Verifier (WDV):

Enable and Disable Driver Verifier in Windows 10

How to Enable and Disable Driver Verifier in Windows 10

www.tenforums.com

Learn how to recover from using the WDV tool by booting into safe mode and running one or more of these ACP commands to turn off the tool:

verifier /reset

verifier /bootmode resetonbootfail



Start WDV with these test settings:

a) test all non-Microsoft drivers

b) test no Microsoft drivers

c) start the testing with the three customized tests in the Ten Forums link


Plan to run the tool for approximately 48 hrs with various customized tests.

If there is no immediate BSOD then open ACP and copy and paste:

verifier /querysettings

Post a share link into the newest post.



For any BSOD post a new V2 share link into the newest post.

​

Click to expand...

Does my PC need to be not used during the Windows Driver Verifier? Or can i still play games on it?

The computer can be used with the understanding that it may crash or may have slow performance while WDV is in use.

Additional customized tests may be added after each verifier /querysettings share link.

zbook said:

The computer can be used with the understanding that it may crash or may have slow performance while WDV is in use.

Additional customized tests may be added after each verifier /querysettings share link.

Click to expand...

Start WDV with these test settings:

a) test all non-Microsoft drivers

b) test no Microsoft drivers

c) start the testing with the three customized tests in the Ten Forums link


Plan to run the tool for approximately 48 hrs with various customized tests.

If there is no immediate BSOD then open ACP and copy and paste:

verifier /querysettings

Post a share link into the newest post.

Click to expand...

So after each test i go to safe mode to stop it and get the log?
Then do the other test and get that log?

I am confused, arent A and B the same?

When the WDV tool is started it is designed to stress selected drivers with selected customized tests.

If one of the selected drivers misbehaves and causes a computer crash a dump file with other files can be collected by running the V2 log collector.

If there is no misbehaving driver then run the verifier /querysettings command. This command will produce results that display the drivers tested and the customized tests in use. Then additional or other customized can be selected for the next driver stress test.

WDV can run indefinitely until the tool is turned off. The tool must be turned off after each crash to be able to return to the desktop and run the V2 log collector. And for each change of the customized tests the tool is turned off.

Depending upon the computer environment a running WDV can run with an impact on performance from none to major sluggishness and very slow boot. If there are major performance problems with specific customized tests then comment into the thread so that the settings can be modified for the next test.

xboxhaxorz said:

I am confused, arent A and B the same?

Click to expand...

Yes they are, I've mentioned this as well, but they'll never change it.

xboxhaxorz said:

So after each test i go to safe mode to stop it and get the log?
Then do the other test and get that log?

Click to expand...

No, this is how Driver Verifier should be used:

1. Select all the tests which you wish to be checked, there is no need to continuously enable and disable different tests, it makes no difference other than possibly providing better system performance if you have an older machine.
2. Select the drivers which you wish to run the tests against, this is typically all the ones which aren't developed by Microsoft, however, there is an exception to this rule which has not been mentioned here.
3. Reboot the machine for the above changes to take effect, and then wait for the machine to crash with a BSOD, if it does crash, then you disable Driver Verifier, reboot once again for the tool to be disabled and then upload the dump files using the log collector.

I hope that clarifies how Driver Verifier is supposed to work. There is a tutorial on this forum which addresses all of the above.

It seems all your dump files are pretty consistent with each other, I would suggest that you update to the latest game ready graphics card driver if you haven't done so already and then see if the crashes persist.

Please ensure that you remove any overclocks if you're using them.

I didnt get the crash yet, so i just stopped the verifier, i dont have any overclocking

There was no active use of WDV when the log collector ran.

There was no querysettings share link posted.


There was one new unexpected shutdown and restart.


Running WDV with various customized tests will be useful in ruling in / out a misbehaving driver.


Please start WDV with the 3 customized tests displayed in the Ten Forums tutorial.

[ ] 0x00000010 I/O verification.
[ ] 0x00000200 Force pending I/O requests.
[ ] 0x00000400 IRP logging.


a) test all non-Microsoft drivers
b) test no Microsoft drivers


Plan to run the tool for approximately 48 hrs with various customized tests.

If there is no immediate BSOD then open ACP and copy and paste:

verifier /querysettings

Post a share link into the newest post.



For any BSOD post a new V2 share link into the newest post.

xboxhaxorz said:

I didnt get the crash yet, so i just stopped the verifier, i dont have any overclocking

Click to expand...

I would suggest updating to the latest game ready driver for your graphics card and then seeing if the system remains stable. Driver Verifier isn't going to find anything, especially with the settings being suggested by @zbook, you're more than likely going to either have no DV-related crashes or a number of false positives which are going to simply lead you down the garden path.

x BlueRobot said:

I would suggest updating to the latest game ready driver for your graphics card and then seeing if the system remains stable. Driver Verifier isn't going to find anything, especially with the settings being suggested by @zbook, you're more than likely going to either have no DV-related crashes or a number of false positives which are going to simply lead you down the garden path.

Click to expand...

I did do that, so far i havent had any crashes, i also got the latest bios and other drivers

That's good to hear, continue to use your computer as you normally would and then upload any dump files if the system crashes again.

There was one new unexpected shutdown and restart in the last V2.

If your not planning to use WDV then please post a new V2 share link sometime this weekend.

If there are no new BSOD or unexpected shutdowns and restarts then that will complete the troubleshooting.