BSOD random reboots but most recently netio sys


xboxhaxorz

Active member
Local time
11:40 AM
Posts
22
OS
Eleven
This is pretty much my gaming PC only so steam and other such apps are on it, i dont use websites on it, i pretty much use my dell xps for everything except gaming

I pretty much get a bsod every wk for the past yr, but i really dont want to reset the pc

 
Windows Build/Version
22h2

My Computer

System One

  • OS
    Eleven
    Computer type
    PC/Desktop
    CPU
    Core i5-12600K
    Motherboard
    PRO Z690-A DDR4
    Memory
    16GB
    Graphics Card(s)
    RTX 3080
    Monitor(s) Displays
    LG CX
    Screen Resolution
    4k
    Hard Drives
    980 Pro
Please perform the following steps: (in sequence)



Make sure that images or share links are posted for all steps / tests.




1) Uninstall all non-Microsoft antivirus, firewall, and drive encryption software > perform Windows and defender updates




2) The BIOS Version/Date American Megatrends International, LLC. 1.G0, 1/16/2024

Upgrade the BIOS: 1G > 1K




3) Reattach these or all drives for testing:

ST4000LM

Sabrent




4) Run Tuneup plus > post a share link

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums





2) Turn off hibernation: > post an image or share link

Administrative command prompt:

powercfg -h off




3) Create a new restore point:





4) Run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

The RAM can be tested all at one time or one at a time in the same DIMM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM




5) Run Sea Tools Long generic test (all drives) > post images or share links

https://www.seagate.com/content/dam...ds/seatools/_shared/downloads/100869623_B.pdf

https://www.seagate.com/content/dam...shared/downloads/SeaToolsWindowsInstaller.exe




6) Run HD Tune (all drives) (run an old version so that it produces results for the whole drive)
HD Tune website
a) Health
b) Full error scan




7) Open administrative command prompt and copy and paste:

chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

Make sure that the windows drive runs overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.




8) After completing all chkdsk /b /v run:

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums





Make sure that this runs only after the prior three steps for each drive.


9) Run HD Sentinel (all drives) > post images or share links (do not run until posting results for each steps 5, 6, 7 and 8)

Hard Disk Sentinel - HDD health and temperature monitoring
a) Overview
b) Temperature
c) SMART



10) Please make sure that all of the above steps are performed in sequence

These steps / tests can be performed overnight while sleeping:
a) Memtest86+
b) Sea Tools Long generic test
c) HD Tune Full error scan
d) Chkdsk /b /v







Code:
Event[557]
  Log Name: System
  Source: UASPStor
  Date: 2024-12-06T17:20:48.3290000Z
  Event ID: 129
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: MSI
  Description:
Reset to device, \Device\RaidPort3, was issued.


Code:
Event[587]
  Log Name: System
  Source: disk
  Date: 2024-12-06T17:22:46.9860000Z
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: MSI
  Description:
The device, \Device\Harddisk2\DR2, has a bad block.

Event[588]
  Log Name: System
  Source: disk
  Date: 2024-12-06T17:22:55.9950000Z
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: MSI
  Description:
The device, \Device\Harddisk2\DR2, has a bad block.


Code:
Event[2000]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2024-12-16T17:19:13.0290000Z
  Event ID: 5
  Task: N/A
  Level: Error
  Opcode: Info 

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: MSI
  Description:
{Registry Hive Recovered} Registry hive (file): '\??\Volume{56c66819-3eae-49e1-91c5-508ee36fb4ea}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{6F6907F2-0FD1-45A5-93FF-142B66B77FA2}' was corrupted and it has been recovered. Some data might have been lost.


Code:
Event[3472]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2025-01-03T14:02:15.1040000Z
  Event ID: 16
  Task: N/A
  Level: Error
  Opcode: Info 

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: MSI
  Description:
Windows failed to resume from hibernate with error status 0xC0000001.


Code:
Event[1484]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2024-12-09T14:27:53.3100000Z
  Event ID: 29
  Task: N/A
  Level: Error
  Opcode: Info 

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: MSI
  Description:
Windows failed fast startup with error status 0xC00000D4.


Code:
KB5042099 Update          9/16/2024 12:00:00 AM
KB5043076 Security Update 9/16/2024 12:00:00 AM
KB5043937 Security Update 9/16/2024 12:00:00 AM

Code:
50, 20001, 18, D1
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please perform the following steps: (in sequence)



Make sure that images or share links are posted for all steps / tests.




1) Uninstall all non-Microsoft antivirus, firewall, and drive encryption software > perform Windows and defender updates




2) The BIOS Version/Date American Megatrends International, LLC. 1.G0, 1/16/2024

Upgrade the BIOS: 1G > 1K




3) Reattach these or all drives for testing:

ST4000LM

Sabrent
Why am i attaching the drive for testing if they werent attached during the BSOD?

Also i do use hibernate frequently, why am i disabling that?
 

My Computer

System One

  • OS
    Eleven
    Computer type
    PC/Desktop
    CPU
    Core i5-12600K
    Motherboard
    PRO Z690-A DDR4
    Memory
    16GB
    Graphics Card(s)
    RTX 3080
    Monitor(s) Displays
    LG CX
    Screen Resolution
    4k
    Hard Drives
    980 Pro
Why am i attaching the drive for testing if they werent attached during the BSOD?

Also i do use hibernate frequently, why am i disabling that?

See the prior post event viewer reports.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
See the prior post event viewer reports.
So the drives are not related to the BSOD, but you suggested the steps to fix the drives?

I get that there was a failure to resume from hibernation, but i dont get why you want me to disable it, is hibernate the culprit of the BSOD?
All the steps you suggested would keep the pc active so it would never reach hibernation point
 

My Computer

System One

  • OS
    Eleven
    Computer type
    PC/Desktop
    CPU
    Core i5-12600K
    Motherboard
    PRO Z690-A DDR4
    Memory
    16GB
    Graphics Card(s)
    RTX 3080
    Monitor(s) Displays
    LG CX
    Screen Resolution
    4k
    Hard Drives
    980 Pro
After the troubleshooting has completed you can modify anything.

Please update the progress with the steps in post #2.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
After the troubleshooting has completed you can modify anything.

Please update the progress with the steps in post #2.
Will you respond to the ?s that i asked, i dont want to just have the issue fixed i want to know more about how its being fixed and the thought process around fixing it

This way i can be better about fixing things on my own
 

My Computer

System One

  • OS
    Eleven
    Computer type
    PC/Desktop
    CPU
    Core i5-12600K
    Motherboard
    PRO Z690-A DDR4
    Memory
    16GB
    Graphics Card(s)
    RTX 3080
    Monitor(s) Displays
    LG CX
    Screen Resolution
    4k
    Hard Drives
    980 Pro
Please update the progress from January 3 through today January 19.

(16 days)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

I followed all the steps but some screenshots didnt save to my dropbox and i thought they did, i did use seatools but it only worked with the Samsung SSD

The mem test i got a pic at pass 5, i let it continue but when i returned several hrs later the tv was blank and i couldnt get it to show a pic, so i pressed the power button and it just shut off so i turned it on and it went direct to windows
 

Attachments

My Computer

System One

  • OS
    Eleven
    Computer type
    PC/Desktop
    CPU
    Core i5-12600K
    Motherboard
    PRO Z690-A DDR4
    Memory
    16GB
    Graphics Card(s)
    RTX 3080
    Monitor(s) Displays
    LG CX
    Screen Resolution
    4k
    Hard Drives
    980 Pro
Please repeat any tests that were problematic.

Most tests can run overnight while sleeping.

Make sure that images or share links are posted for all tests.




H:

Code:
              The MFT mirror is different from the MFT.
              Correcting errors in the Master File Table (MFT) mirror.
              CHKDSK discovered free space marked as allocated in the
              master file table (MFT) bitmap.
              CHKDSK discovered free space marked as allocated in the volume bitmap.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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