BSOD Random


kgarrett67

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Location
Joanna, SC, USA
OS
Windows 11 Pro
At random times I am beginning to get BSOD that I don't have time to catch what the error says, however, see attachment from screenshot of event viewer information. It doesn't tell much, but seems to be related to Remote Desktop, which I don't use. I provided a link below for the dump file if anyone has a way to read it and determine anything. All help is appreciative.

As far as what I'm doing at the time this occurs, it has happened while in Firefox browser and playing a game downloaded from the Microsoft Store.

Computer specs will be that of System #2 (Lenovo ThinkPad L14 Gen 1)

 
Windows Build/Version
Version 22H2 (OS Build 22621.1413)

Attachments

  • Event_Viewer_Error.jpg
    Event_Viewer_Error.jpg
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My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal Build
    CPU
    Ryzen 7 3700x
    Motherboard
    ASUS ROG Crosshair VI AMD X370
    Memory
    32 GB
    Graphics Card(s)
    NVIDA GeForce GTX 1050 Ti
    Sound Card
    On board
    Monitor(s) Displays
    (2) AOC E2752Vh 27-inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD M.2 and SATA
    Cooling
    Air cooling
    Keyboard
    Logitech K800 Wireless
    Mouse
    Logitech M705 Wireless
    Internet Speed
    100 Mbps Download | 10 Mbps Upload
    Browser
    Firefox Beta
    Antivirus
    Windows Security???
    Other Info
    Microsoft 365 Family
    Macrium Reflect (Paid)
    eM Client
    Adobe Acrobat DC (Subscription)
Press Windows Key to access Windows Search (or use it from Taskbar - if not removed) and search for: View Advanced System Settings Click on Advanced and at Startup and Recovery click on Settings...

1.png


Next, set the following to Active Memory dump - as in...

2023-03-24_145157.png

Download and Install WhoCrashed Home Edition Free:


And after next BSOD open WhoCrashed - click Analise & Scroll Down and it will show you the crash report. You'll even get google links - where you'll find similar issue reported - sometimes even a solution. You could also post the results here (tho, usually the crash analyses is enough to point you in the right direction - since it comes with the description of that given BSOD code). BTW, even without following the first steps up to WhoCrashed - your default dump setting is probably enough for WhoCrashed to list you the results of your last BSOD.
 

My Computer

System One

  • OS
    Windows 7 SP 16 (or Windows 11 SP 2 or Sun Valley 2)
    Computer type
    Laptop
    CPU
    Intel & AMD
    Memory
    SO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-2666 (2 x 8 GB) 1329MHz (19-19-19-43)
    Graphics Card(s)
    nVidia RTX 2060 6GB Mobile GPU (TU106M)
    Sound Card
    Onbord Realtek ALC1220
    Screen Resolution
    1920 x 1080
    Hard Drives
    1x Samsung PM981 NVMe PCIe M.2 512GB / 1x Seagate Expansion ST1000LM035 1TB
@neves thank you for responding with this great information. I completed the steps as you describe and will await the next BSOD.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal Build
    CPU
    Ryzen 7 3700x
    Motherboard
    ASUS ROG Crosshair VI AMD X370
    Memory
    32 GB
    Graphics Card(s)
    NVIDA GeForce GTX 1050 Ti
    Sound Card
    On board
    Monitor(s) Displays
    (2) AOC E2752Vh 27-inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD M.2 and SATA
    Cooling
    Air cooling
    Keyboard
    Logitech K800 Wireless
    Mouse
    Logitech M705 Wireless
    Internet Speed
    100 Mbps Download | 10 Mbps Upload
    Browser
    Firefox Beta
    Antivirus
    Windows Security???
    Other Info
    Microsoft 365 Family
    Macrium Reflect (Paid)
    eM Client
    Adobe Acrobat DC (Subscription)
The V2 log collector share link did not open.

It displayed:

Code:
Sorry, something went wrong
Sorry, you cannot access this document.
Please contact the person who shared it with you.
TECHNICAL DETAILS


Please post a new V2 share link into the newest post using one drive, drop box, or google drive.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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