BSOD while running Mumu player, no issues with resource heavy games.


Heavyoak

Member
Local time
1:43 PM
Posts
2
OS
Win 11
ive had 4 BSOD's so far, each time while running MuMu player, but if that was actually causing the issue there would be most posts about it. seeing that I can run Halo Infinite and Cyberpunk at max settings im fairly sure that's not the problem. the reliability history has pointed out that the cyberpower battery backups software keeps crashing so that might be the issue (taking recommendations on a replacement program)

normally I could figure this out myself, but I can't seem to pinpoint that is causing a DPC_WATCHDOG_VIOLATION with WmiPrvSE.exe

I ran y'all's collection tool, the output is attached.

almost forgot to mention, this is a "fresh" win 11 install, not upgraded from win10, and I already ran DISM /Online /Cleanup-Image /RestoreHealth &
SFC /scannow
 
Windows Build/Version
Win 11 24H2 Build 26100.4351

Attachments

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Ryzen 5 3600 Matisse 3.6GHz
    Motherboard
    NZXT N7 B550
    Memory
    CORSAIR Vengeance 32GB
    Graphics Card(s)
    XFX RX 6650 XT 8GB
    Monitor(s) Displays
    ASUS 23.8 IPS LCD
    Screen Resolution
    1920 x 1080, 144 Hz Native
    Hard Drives
    2TB Sandisk 3D SSD
    PSU
    CORSAIR - CX-M Series CX750M

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
v2 didn't run correctly the first time I ran it, I had to update powershell.

funny enough, had another bsod this morning.
 

Attachments

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Ryzen 5 3600 Matisse 3.6GHz
    Motherboard
    NZXT N7 B550
    Memory
    CORSAIR Vengeance 32GB
    Graphics Card(s)
    XFX RX 6650 XT 8GB
    Monitor(s) Displays
    ASUS 23.8 IPS LCD
    Screen Resolution
    1920 x 1080, 144 Hz Native
    Hard Drives
    2TB Sandisk 3D SSD
    PSU
    CORSAIR - CX-M Series CX750M
The logs reported multiple BSODs however only one mini dump file was collected.




Please perform the following steps:



1) Run Tuneup plus > post a share link







2) Run gather_additional_dump_files > post a share link







3) Temporarily uninstall Virtualbox software (if it must be used continuously comment into this thread)




4) Uninstall and reinstall:

rt640x64.sys




5) Create a new restore point:





6) For any new BSOD post a new V2 share link into the newest post





Code:
mumuvmmnetlwf    MuMuVMM NDIS6 Bridged Networking Service    c:\windows\system32\drivers\mumuvmmnetlwf.sys

Code:
rt640x64    Realtek RT640 NT Driver    c:\windows\system32\drivers\rt640x64.sys


Code:
Name    [00000000] Realtek Gaming 2.5GbE Family Controller
Adapter Type    Ethernet 802.3
Product Type    Realtek Gaming 2.5GbE Family Controller
Installed    Yes
PNP Device ID    PCI\VEN_10EC&DEV_8125&SUBSYS_81251849&REV_05\498C8C59A1A8000000
Last Reset    8/31/2025 8:54 AM
Index    0
Service Name    rt640x64
Driver    C:\WINDOWS\SYSTEM32\DRIVERS\RT640X64.SYS (10.75.324.2025, 1.36 MB (1,426,880 bytes), 8/29/2025 11:37 PM)


Code:
MuMuVMMNetLwf.sys Wed Jun 11 04:52:20 2025 (684951D4)

Code:
rt640x64.sys Mon Mar 24 03:57:59 2025 (67E11E97)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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