Can I change automatic system protection "shadow copies" settings?

Ferrara said:

System Restore and point-in-time restore are both currently turned off so they shouldn't show up in the log shown in the screenshot.

Click to expand...

I had read your JRiver Media post in the meantime and updated mine to indicate that.

I would suggest re-installing the media app, if you have not aleady tried that...

FWIW here are the details on the NTFS event that occurs daily at 12:00:13 PM give or take a second or two (I still don't have a clue as to what is causing this to happen):

I have several Ntfs Event ID 98 Informational messages in my System log.

Several things can generate them...lots of information online.

Since they are just that, Informational, I personally have no need to track them down.

In your case, the message is clear...

Volume OS (\Device\HarddiskVolumeShadowCopy2) is healthy. No action is needed.

*** THE PROBLEM HAS BEEN SOLVED! ***

As directed by a savvy forum member at the JRiver Interact Users Forum, I went into Services and scrolled down to Dell TechHub, right-clicked and opened Properties and changed Startup Type from Automatic to Disabled, and then stopped the service. At 11:59 AM I opened JRiver MC35 and started playing a song file. The computer clock flipped over to 12:00 PM and for the first time there was no playback hiccup as the song kept playing flawlessly. I checked Event Log and that NTFS event that has been appearing every day at between ten and nineteen seconds past 12:00:00 PM was not listed there in the Windows System events!

Now I finally know what is behind this issue and how to eliminate it!

Unfortunately (predictably), my Dell applications will not function properly when Dell TechHub is disabled or stopped, so if I want to launch Dell Optimizer or Dell Command | Update or check for updates in Dell SupportAssist, I must start the service and set Startup Type back to Automatic.

Since this shadow copy event triggered by Dell TechHub only happens at 12:00 PM (insofar as I've noticed, that is... it may be triggered at other hours but that remains to be seen, next time I hear a playback glitch in JRiver), the easiest solution is for me to leave Dell TechHub startup set to Automatic, and if I am going to be playing music in JRiver at the 12:00 noon hour, to disable it first, and reset it to Automatic after the twelve o'clock hour is passed. Or I could just leave it disabled and then reset it whenever I want to launch a Dell app for updates or scans.

I do use SupportAssist once or twice a week to check for updates to BIOS and drivers and to scan for hardware issues. I seldom use Command | Update or Dell Optimizer so I should probably just go ahead and uninstall those programs until I see a need for having them on my PC.

Thanks again to all of you who took the time to help me troubleshoot this matter and especially to @tzr916 for pointing me to the solution!

You're welcome. The key was finding out what application was triggering the VSS activity by looking in event viewer:
Event Viewer > Windows Logs > Application > CLICK "Filter current log" on right side > CLICK drop down for "Event Sources" > CHECK the box for "VSS"

The results showed:
<Data>"C:\Windows\system32\esentutl.exe" /y "C:\Windows\system32\sru\SRUDB.dat" /d "C:\ProgramData\Dell\DTP\DB\SRUDBData\SRUDB_[HASH].dat" /vss</Data> <Data>esentutl.exe</Data> <Data>Dell.TechHub.Instrumentation.SubAgent.exe</Data> <Data>Dell.TechHub.exe</Data>

From there, it was a matter of changing the Dell Tech Hub service from auto start to disable or manual, then rebooting. It can be re-enabled when needed for updating Dell related software/drivers/etc.