Can not connect to mobile hotspot


man00

Active member
Member
Local time
7:30 PM
Posts
138
OS
windows 11
When I try to connect to my mobile hotspot through Windows 11 no wireless device is even seen by Win 11
I can boot into Win 10 and all is good works fine.. When I enable mobile hotspot in settings (in WIn 11) the second I
disconnect my router mobile hotspot is off and greyed out...This is trying to connect to my Pixel 7 mobile hotspot
Just tried it again this morning all 11 wants to connect with is bluetooth..no option to connect wireless to Pixel
The wireless network adapter is enabled in device manager
thanks
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Antec/Case
    CPU
    Intel i5-10600kf
    Motherboard
    GIGABYTE Z590 UD AC
    Memory
    32gb corsair vengerance pro
    Graphics Card(s)
    AMD RX 6500XT
    Sound Card
    onboard
    Monitor(s) Displays
    40" Hisense
    Hard Drives
    Samsung 850
    Samsung 870
    Seagate 2TB
    PSU
    EVGA GQ 750
Do not enable hotspot on Windows 11. You enable the hotspot on your phone. Then Windows should just see the hotspot as another WiFi connection. To connect to any external WiFi connection you do not enable hotspot in Windows.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
Windows 11 isn't seeing any wireless device with or without Hotspot enable, yes hotspot is enable on phone...Works fine witn Win 10
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Antec/Case
    CPU
    Intel i5-10600kf
    Motherboard
    GIGABYTE Z590 UD AC
    Memory
    32gb corsair vengerance pro
    Graphics Card(s)
    AMD RX 6500XT
    Sound Card
    onboard
    Monitor(s) Displays
    40" Hisense
    Hard Drives
    Samsung 850
    Samsung 870
    Seagate 2TB
    PSU
    EVGA GQ 750
Do you have any other WiFi devices and do they detect the phone's hotspot?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Antec/Case
    CPU
    Intel i5-10600kf
    Motherboard
    GIGABYTE Z590 UD AC
    Memory
    32gb corsair vengerance pro
    Graphics Card(s)
    AMD RX 6500XT
    Sound Card
    onboard
    Monitor(s) Displays
    40" Hisense
    Hard Drives
    Samsung 850
    Samsung 870
    Seagate 2TB
    PSU
    EVGA GQ 750
The obvious but have to ask anyway.... do you have Wi-Fi enabled on Windows 11?

2023-08-03_11-56-39.png
On the "Show available networks" dropdown box do you not see your phone's mobile hotspot?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7-7700K
    Motherboard
    Gigabyte GA-Z270X-GAMING 8
    Memory
    32G (4x8) DDR4 Corsair Dominator Platinum (3333Mhz)
    Graphics card(s)
    AMD Radeon R9 Fury
    Sound Card
    Onboard (Creative Sound Blaster certified ZxRi)
    Monitor(s) Displays
    Dell U2415 (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    3 Samsung SSD drives: 1x 512gig 950 NVMe drive (OS drive), 1 x 512gig 850 Pro, 1x 256gig 840 Pro.
    PSU
    EVGA Super Nova 1000 P2 (1000 watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H100i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech MK 710
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    This is my backup system.

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Antec/Case
    CPU
    Intel i5-10600kf
    Motherboard
    GIGABYTE Z590 UD AC
    Memory
    32gb corsair vengerance pro
    Graphics Card(s)
    AMD RX 6500XT
    Sound Card
    onboard
    Monitor(s) Displays
    40" Hisense
    Hard Drives
    Samsung 850
    Samsung 870
    Seagate 2TB
    PSU
    EVGA GQ 750
Roku, TV, Ipad all find the hotspot fine

Do any of those have a facility to tell you the frequency of the phone's WiFi hotspot?

Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
Windows 11 isn't even seeing my home router (when wireless only)
Its not seeing any wireless options hotspot, home router...ect
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Antec/Case
    CPU
    Intel i5-10600kf
    Motherboard
    GIGABYTE Z590 UD AC
    Memory
    32gb corsair vengerance pro
    Graphics Card(s)
    AMD RX 6500XT
    Sound Card
    onboard
    Monitor(s) Displays
    40" Hisense
    Hard Drives
    Samsung 850
    Samsung 870
    Seagate 2TB
    PSU
    EVGA GQ 750
1 Does Device manager show any warning triangles or does it have an Other devices section [which means no driver found]?
Device manager warning signs-icons and Other devices.png

2 Does Settings, Network, WiFi show that WiFi is on?
Settings, Network, WiFi.png

Denis
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
No flags in DM and wifi is enabled (see my other post)
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Antec/Case
    CPU
    Intel i5-10600kf
    Motherboard
    GIGABYTE Z590 UD AC
    Memory
    32gb corsair vengerance pro
    Graphics Card(s)
    AMD RX 6500XT
    Sound Card
    onboard
    Monitor(s) Displays
    40" Hisense
    Hard Drives
    Samsung 850
    Samsung 870
    Seagate 2TB
    PSU
    EVGA GQ 750
wifi is enabled (see my other post)
No, your other post shows that your WiFi adapter is enabled not that WiFi is turned on.

Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
I don't see any option to turn on wifi
wifi setting.jpg
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Antec/Case
    CPU
    Intel i5-10600kf
    Motherboard
    GIGABYTE Z590 UD AC
    Memory
    32gb corsair vengerance pro
    Graphics Card(s)
    AMD RX 6500XT
    Sound Card
    onboard
    Monitor(s) Displays
    40" Hisense
    Hard Drives
    Samsung 850
    Samsung 870
    Seagate 2TB
    PSU
    EVGA GQ 750
Then Windows does not think you have WiFi.
That is at the root of your current problem.

I cannot reconcile
- the absence of any indications in Device manager
and
- that diagram showing your WiFi adapter was enabled
with
- your latest diagram showing no WiFi section in Settings, Network.

You did check Device manager for a possible Other devices section didn't you?


I'll have to have a think,
Denis
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
I saw no others in DM (in Settings Network when I right click on wireless adapter to connect, window pops up with option for bluetooth, airplane mode, night light..ect but no wifi option
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Antec/Case
    CPU
    Intel i5-10600kf
    Motherboard
    GIGABYTE Z590 UD AC
    Memory
    32gb corsair vengerance pro
    Graphics Card(s)
    AMD RX 6500XT
    Sound Card
    onboard
    Monitor(s) Displays
    40" Hisense
    Hard Drives
    Samsung 850
    Samsung 870
    Seagate 2TB
    PSU
    EVGA GQ 750
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
still no wifi options
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Antec/Case
    CPU
    Intel i5-10600kf
    Motherboard
    GIGABYTE Z590 UD AC
    Memory
    32gb corsair vengerance pro
    Graphics Card(s)
    AMD RX 6500XT
    Sound Card
    onboard
    Monitor(s) Displays
    40" Hisense
    Hard Drives
    Samsung 850
    Samsung 870
    Seagate 2TB
    PSU
    EVGA GQ 750
Do you have the Wi-Fi icon showing on the taskbar. I can click on the icon and choose More Wi-Fi Setting and the option to turn Wi-Fi on or off is on the top.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Just to reassure me that we are not talking at cross-purposes, please would you post a screenshot of the Device manager, Network adapters section [expanded so it lists all your WiFi adapters].
Device mgr, Network adapters.png

Yours must show a WiFi adapter because your earlier diagram showed that it was enabled.


Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
Okay
wifi2.jpg
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Antec/Case
    CPU
    Intel i5-10600kf
    Motherboard
    GIGABYTE Z590 UD AC
    Memory
    32gb corsair vengerance pro
    Graphics Card(s)
    AMD RX 6500XT
    Sound Card
    onboard
    Monitor(s) Displays
    40" Hisense
    Hard Drives
    Samsung 850
    Samsung 870
    Seagate 2TB
    PSU
    EVGA GQ 750

Latest Support Threads

Back
Top Bottom