cannot login to my DELL account website with Firefox.


Melchior

Melchior

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Power User
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Local time
7:53 PM
Posts
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Location
Dover, New Hampshire, USA
OS
Windows 11 Pro (x64)(v25H2)(26200.8524)
I tried to login to my DELL account on their home page and login page..
only to find that the Login button after the is not working on Firefox v151.0.3

www.dell.com

Computers, Monitors & Technology Solutions | Dell USA

Dell provides technology solutions, services & support. Buy Laptops, Touch Screen PCs, Desktops, Servers, Storage, Monitors, Gaming & Accessories
www.dell.com

but works just fine in Google Chrome (v149.0.7827.54)(Official Build)(64-bit)
now there is a Google Chrome release version today
v149.0.7827.103 (Official Build)(64-bit)

Firefox addons used these days.
1780955594281.webp

uBlock Origin is disabled on the DELL website so that is not it.


I wanted to post this here so if anyone else is having this issue too or is working for them..
maybe we could figure it out together.
 
Windows Build/Version
Windows 11 (v25H2)(build 26200.8524)

My Computers

System One System Two

  • OS
    Windows 11 Pro (x64)(v25H2)(26200.8524)
    Computer type
    PC/Desktop
    Manufacturer/Model
    [Self-built](custom-build)(June 2020)
    CPU
    AMD Ryzen 9 3900X 12-Core/24-threads
    Motherboard
    Asus PRIME X570-PRO (BIOS_r5044 [01/04/2026])
    Memory
    64GB, 2x G.Skill 32GB (PC3200)(DDR4-2137)
    Graphics Card(s)
    ASUS PRIME GeForce RTX 5070 12GB OC Edition, GPU by NVIDIA.
    Sound Card
    Realtek® ALC1220A 8-Channel High Definition Audio CODEC
    Monitor(s) Displays
    24" DELL Gaming Monitor - G2422HS - DisplayPort used
    Screen Resolution
    1920x1080p at 165Hz (16:9 Aspect Ratio)
    Hard Drives
    2TB Samsung 980 Pro (NVMe)(SSD)
    4TB Samsung 990 Pro (NVMe)(SSD)
    2TB Samsung 870 EVO (SSD)

    NVMe 2TB
    -- OS(Win11 Pro x64),
    -- programs,
    -- programming(MS Visual Studios 2022 Community Ed.),
    -- music

    NVMe 4TB
    video game installs.

    #3 FILE Server!
    PSU
    Thermaltake TOUGHPOWER DPS G RGB Titanium Certified 1250Watt
    Case
    Corsair Graphite Series 780T Full Tower PC Case
    Cooling
    AMD Wraith cooler (stock) & 3x Corsair case fans
    Keyboard
    Redragon K580 VATA RGB LED Backlit Mechanical Gaming Keyboard (brown switches).
    Mouse
    Redragon M602 RGB Wired USB Gaming mouse
    Internet Speed
    2,100Mbps Download, 300Mbps Upload
    Browser
    Firefox & Google Chrome
    Antivirus
    n/a aka "ABOVE TOP SECRET!" lol ;)
    Other Info
    My System is the ULTIMATE GAMING RIG ^_^
    TP-Link BE9300 Tri-Band Wi-Fi 7 Wireless 2.5Gigabit Router
    Model Archer BE550 (v1.0)
    Arris S34 Cable Modem
    Nvidia GFX Drivers: (v596.49)
    Realtek UAD Drivers: (v6.0.9977.1)
    Realtek LAN Drivers:(v1125.29.50.202)(2026-04-19)
    Intel LAN Drivers: (v14.01.24.00)(2025-10-03)
  • Operating System
    Windows 11 Pro x64
    Computer type
    Laptop
    Manufacturer/Model
    DELL G15 Ryzen edition, model 5515
    CPU
    AMD Ryzen 7 5800H
    Motherboard
    DELL G15 Ryzen edition
    Memory
    32GB GSkill DDR4 2x 16GB sticks
    Graphics card(s)
    Ryzen 7 5800H integrated AMD Radeon Graphics and Nvidia GeForce 3060 6GB
    Sound Card
    Realtek ALC3254 with Nahimic 3D Audio for Gamers
    Monitor(s) Displays
    built-in
    Screen Resolution
    1920x1080
    Hard Drives
    512GB NVMe SSD, 1TB Samsung 970 EVO NVMe SSD
    PSU
    unknown
    Case
    laptop
    Keyboard
    built-in
    Mouse
    Logitech B100 USB
    Internet Speed
    2,100Mbps download, 300Mbps upload
    Browser
    Firefox & Google Chrome
Melchior said:
I tried to login to my DELL account on their home page and login page..
only to find that the Login button after the is not working on Firefox v151.0.3
Click to expand...
It's working for me in Firebox, but then I don't use any extensions. I'm also in the UK rather than the US, if that makes any difference.
---edit--- It doesn't, I can sign in on the US site too.

1780962072340.webp
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.

    UPDATE - 11 April 2026: due to mechanical deterioration this PC has been retired from active duty. The OS with all software and files has been migrated to my System Seven below to carry on as my general purpose 'main machine'.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Upgraded to 25H2 by Enablement Package. Also running Insider Dev, and Canary builds and Windows 10 as native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine.
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