Cannot output sound to a bluetooth speaker


newmarket2

Member
Local time
3:37 PM
Posts
5
OS
windows 11
Bose bluetooth speaker is working...I can send sound from my pixel phone.
On my W11 laptop, bluetooth is ON and shows CONNECTED to the Bose speaker.
The Bose speaker tells me it is connected to my laptop.
But, when I try to direct sound to the bluetooth speaker from either Spotify or a Firefox browser window....the sound is only on the laptop
In the taskbar, when I click on the sound icon, the options list for output does NOT show the Bose bluetooth speaker....and I think this is where it should and where I should be able to select the external bluetooth speaker for sound output.
I'm stumped.
 

My Computer My Computer

At a glance

windows 1112th Gen Intel(R) Core(TM) i7-12700H 2.30 GHz16.0 GB RAMNVIDIA GeForce RTX 3050 Laptop GPU
OS
windows 11
Computer type
Laptop
Manufacturer/Model
Dell
CPU
12th Gen Intel(R) Core(TM) i7-12700H 2.30 GHz
Memory
16.0 GB RAM
Graphics Card(s)
NVIDIA GeForce RTX 3050 Laptop GPU
1.png
 

My Computer My Computer

At a glance

Microsoft Windows 11 HomeIntel Core i5-13490F2 x 16 Patriot Memory (PDP Systems) PSD516G56...GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (G...
OS
Microsoft Windows 11 Home
Computer type
PC/Desktop
Manufacturer/Model
MSI MS-7D98
CPU
Intel Core i5-13490F
Motherboard
MSI B760 GAMING PLUS WIFI
Memory
2 x 16 Patriot Memory (PDP Systems) PSD516G560081 6400MT (32-37-37-74); 1.35V)
Graphics Card(s)
GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
Sound Card
Bluetooth Аудио
Monitor(s) Displays
INNOCN 15K1F
Screen Resolution
1920 x 1080
Hard Drives
WD_BLACK SN770 250GB
KINGSTON SNV2S1000G (ELFK0S.6)
PSU
Thermaltake Toughpower GF3 1000W
Case
CG560 - DeepCool
Cooling
ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
Keyboard
Corsair K70 RGB TKL
Mouse
Corsair KATAR PRO XT
Internet Speed
100 Mbps
Browser
Firefox
Antivirus
Microsoft Defender Antivirus
Other Info
https://www.userbenchmark.com/UserRun/66553205
Windows 11 bluetooth shows CONNECTED to Bose speakers.
about:support does not list the Bose speaker under OUTPUT DEVICES
And, to clarify, Spotify is running as an app, not in Firefox
 

My Computer My Computer

At a glance

windows 1112th Gen Intel(R) Core(TM) i7-12700H 2.30 GHz16.0 GB RAMNVIDIA GeForce RTX 3050 Laptop GPU
OS
windows 11
Computer type
Laptop
Manufacturer/Model
Dell
CPU
12th Gen Intel(R) Core(TM) i7-12700H 2.30 GHz
Memory
16.0 GB RAM
Graphics Card(s)
NVIDIA GeForce RTX 3050 Laptop GPU
If you turn off and then turn on the headphones, they will be prioritized for output .

Some programs allow you to choose where to output sound, as well as capture sound to an exclusive mode.
Spotify ?

By default, everything just works.
2.png
 

My Computer My Computer

At a glance

Microsoft Windows 11 HomeIntel Core i5-13490F2 x 16 Patriot Memory (PDP Systems) PSD516G56...GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (G...
OS
Microsoft Windows 11 Home
Computer type
PC/Desktop
Manufacturer/Model
MSI MS-7D98
CPU
Intel Core i5-13490F
Motherboard
MSI B760 GAMING PLUS WIFI
Memory
2 x 16 Patriot Memory (PDP Systems) PSD516G560081 6400MT (32-37-37-74); 1.35V)
Graphics Card(s)
GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
Sound Card
Bluetooth Аудио
Monitor(s) Displays
INNOCN 15K1F
Screen Resolution
1920 x 1080
Hard Drives
WD_BLACK SN770 250GB
KINGSTON SNV2S1000G (ELFK0S.6)
PSU
Thermaltake Toughpower GF3 1000W
Case
CG560 - DeepCool
Cooling
ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
Keyboard
Corsair K70 RGB TKL
Mouse
Corsair KATAR PRO XT
Internet Speed
100 Mbps
Browser
Firefox
Antivirus
Microsoft Defender Antivirus
Other Info
https://www.userbenchmark.com/UserRun/66553205
Not headphones....Bose bluetooth speakers.
In the past, I could select it directly as output and it was labeled as "Bose". Not there anymore.
 

My Computer My Computer

At a glance

windows 1112th Gen Intel(R) Core(TM) i7-12700H 2.30 GHz16.0 GB RAMNVIDIA GeForce RTX 3050 Laptop GPU
OS
windows 11
Computer type
Laptop
Manufacturer/Model
Dell
CPU
12th Gen Intel(R) Core(TM) i7-12700H 2.30 GHz
Memory
16.0 GB RAM
Graphics Card(s)
NVIDIA GeForce RTX 3050 Laptop GPU
Shows Bose as connected via bluetooth
1699279110862.png

But doesn't appear as a Sound output device here:

1699279194958.png

or here

1699279236413.png
 

My Computer My Computer

At a glance

windows 1112th Gen Intel(R) Core(TM) i7-12700H 2.30 GHz16.0 GB RAMNVIDIA GeForce RTX 3050 Laptop GPU
OS
windows 11
Computer type
Laptop
Manufacturer/Model
Dell
CPU
12th Gen Intel(R) Core(TM) i7-12700H 2.30 GHz
Memory
16.0 GB RAM
Graphics Card(s)
NVIDIA GeForce RTX 3050 Laptop GPU
Put the device into a mating mode, it blinks in turn red and blue and connect/reconnect.
1.pngFor a computer, it does not matter headphones or speakers.

If the bluetooth speakers are connected to your computer with a cable, disconnect this.
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 11 HomeIntel Core i5-13490F2 x 16 Patriot Memory (PDP Systems) PSD516G56...GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (G...
OS
Microsoft Windows 11 Home
Computer type
PC/Desktop
Manufacturer/Model
MSI MS-7D98
CPU
Intel Core i5-13490F
Motherboard
MSI B760 GAMING PLUS WIFI
Memory
2 x 16 Patriot Memory (PDP Systems) PSD516G560081 6400MT (32-37-37-74); 1.35V)
Graphics Card(s)
GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
Sound Card
Bluetooth Аудио
Monitor(s) Displays
INNOCN 15K1F
Screen Resolution
1920 x 1080
Hard Drives
WD_BLACK SN770 250GB
KINGSTON SNV2S1000G (ELFK0S.6)
PSU
Thermaltake Toughpower GF3 1000W
Case
CG560 - DeepCool
Cooling
ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
Keyboard
Corsair K70 RGB TKL
Mouse
Corsair KATAR PRO XT
Internet Speed
100 Mbps
Browser
Firefox
Antivirus
Microsoft Defender Antivirus
Other Info
https://www.userbenchmark.com/UserRun/66553205

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