Clean win11 install - "a media driver your computer needs is missing"


Fred Bolivar

Member
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7:46 PM
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OS
Windows 11
I'm trying to install windows 11 64 bit on a blank NVMe ssd. The machine previously ran win11, but its old ssd failed.

I don't have a working Windows machine (so I can't run the MCT), so I've written Win11_25H2_EnglishInternational_x64_v2.iso (downloaded from Microsoft directly) to a USB disk. Booting into that, it's at the "install driver to show hardware" dialog, saying "A media driver your computer needs is missing. This could be a DVD, USB, or Hard disk driver. If you have a CD, DVD, or USB flash drive with the drover on it, please insert it now".

The machine is a ROG STRIX B350-F GAMING motherboard, which has an AMD B350 chipset, running a Ryzen 7 5800X. It has an up-to-date BIOS. I've disconnected all USB devices bar the keyboard, and all SATA devices. The only card in the machine is a Radeon RX580.

I'm confident the SSD (a 1TB sabrent M.2 NVMe) is okay - I've installed Linux on it just now, with no issue.

Questions:

Firstly - does an up-to-date win11 installer *really* not have the basic storage driver for a 9 year old motherboard?

Secondly - were would I get the missing driver? I've downloaded the drivers from both ASUS and AMD's websites. In both cases, it's either an .EXE or a zipped .EXE - neither of which I can run without a working windows install. There isn't a "naked" driver (the .INF etc. I'd expect to see), which it seems the win11 installer wants.
 
Windows Build/Version
windows 11 25H2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Ryzen 7 5800X.
    Motherboard
    ROG STRIX B350-F GAMING
    Memory
    16 Gb DDR4
    Graphics Card(s)
    Radeon RX580
    Monitor(s) Displays
    LG TV (via HDMI)

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Firstly - does an up-to-date win11 installer *really* not have the basic storage driver for a 9 year old motherboard?
Windows can't possibly keep all drivers going back several years. Your install image would be bloated with GB's of drivers, which also get installed on your system whether you needed them or not. That's not practical.

Every new ISO, MS "guesses" what the more popular HW devices would be at the release's date and picks a set of default drivers.

Secondly - were would I get the missing driver? I've downloaded the drivers from both ASUS and AMD's websites. In both cases, it's either an .EXE or a zipped .EXE - neither of which I can run without a working windows install. There isn't a "naked" driver (the .INF etc. I'd expect to see), which it seems the win11 installer wants.
Doesn't this ZIP file have the basic drivers?

(from the ROG STRIX B350-F GAMING support page)
https://dlcdnta.asus.com/pub/ASUS/mb/05SATA/DRV_RAID_AMD_RAID_Driver_SZ-TSD_W11_64_V930296_20230706R.zip?model=ROG STRIX B350-F GAMING&Signature=SF3b~CslWuBgNqzEVSq2QJ0QvPtLPdsLUCwU-RmOXAP2Ui0crWsxjzde818wxH08wOXgp7v3JjgebP7L9BhdCesFbIZ2AnwuNtZFHFfZjtIIQY6TwJheWeiqBMEj46iSRRKGVLWY5MX6hX345s5mfv3xZfseJsNF7Kll0-Np0ATLDCayRz5Ag-WEKJ8H3lL6x7fMcSCGUiisNo0s8uYr4qQuTo0~u2W1EvVwKuBG31kUAed6iGZQp9foysslDjk~jdshCGFrBD4rlnFUiFVI7TWYhM7NW7c4gIhESNlU~q~Mp6MJ9B5wzP5-couJTd4LgO7w4Hr38ndqsiA5o20H5g__&Expires=1781544732&Key-Pair-Id=K2ITB7O97XKKCX
 

My Computer

System One

  • OS
    Windows 7
Try Placing the USB stick into one of the 2.0 ports instead of the 3.1 ports.
 

My Computer

System One

  • OS
    Windows 11 Pro
On a more general track, try a search like this:
1.webp
- more text etc follows and check all of that's ok.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo t480s
    CPU
    i7-8650U
    Memory
    16GB
    Graphics Card(s)
    Intel UHD 620
    Screen Resolution
    1920x1080
    Hard Drives
    C SN810 SDCPNRY-512G-1006
    Browser
    Edge, Firefox
    Antivirus
    Defender
Try Placing the USB stick into one of the 2.0 ports instead of the 3.1 ports.
I was just about to comment about the USB port. Try legacy USB ports (black instead of blue or red).
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 9800X3D
    Motherboard
    MSI PRO B850-P Wifi
    Memory
    32GB DDR5 CL30 Kingston Fury
    Graphics Card(s)
    ASUS Prime Radeon RX 9060 XT OC Edition 16GB
    Monitor(s) Displays
    LG Ultrawide 34" + LG 27" 1080p
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 750 Watts 80+ Gold
    Case
    Deepcool Genome II
    Cooling
    Thermalright Burst Assassin 120
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    500GB Adata SSD (OS Only)
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Mouse
    Logitech G402
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)
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