Computer deleting folders, apps and e-mails


Dlanod26

New member
Local time
6:23 AM
Posts
1
OS
Windows 11
When I click an icon it automatically sends it to the recycle bin. When I open a word processing document, the text begin to disappear. When I open my hotmail account, messages in the inbox begin to be deleted, and when I go the deleted folder a box appears asking if I want to delete all e-mails, and when I click No the box just keeps reappearing. I have done a full virus scan with no result.

Any suggestions
 
Windows Build/Version
11

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Beelink
New keyboard
 

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Windows 10
OS
Windows 10
Welcome to the forum.
Malware maybe? Do a full scan with Malwarebytes to be sure.
question -Using a word document as an example, you say text starts to disappear. If you close the document and reopen it, is the text you saw disappearing the first time the document was opened actually gone?
Test this way.
1. open search. Type on-screen. Select on-screen keyboard app from search results.Once the onscreen keyboard opens, disconnect your physical keyboard. Open a document using mouse. Does text disappear? Do same thing with email. Do your messages stay put? If it works like it's supposed to with physical keyboard disconnected then @Porthos is right. Get yourself another keyboard.
 

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    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
@Dlanod26, it's not the actions of malware !
 

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Windows11 23H2 (OS Build 22631.2428)2.90 gigahertz Intel Core i7-1070016214 Megabytes Usable Installed Memor
OS
Windows11 23H2 (OS Build 22631.2428)
Computer type
PC/Desktop
Manufacturer/Model
HP HP ENVY TE01
CPU
2.90 gigahertz Intel Core i7-10700
Motherboard
Board: HP 8767 A (SMVB)
Memory
16214 Megabytes Usable Installed Memor
Hard Drives
1511.52 Gigabytes Usable Hard Drive Capacity
1418.15 Gigabytes Hard Drive Free Space
Keyboard
Logitech wireless
Mouse
M 185 wireless
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12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
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Edge & FF
Antivirus
Windows Defender

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