This tutorial will show you how to delete saved Copilot memory for your Microsoft account.
Microsoft Copilot is an AI-powered digital assistant designed to help you with a range of tasks and activities.
When you sign in to Copilot with your Microsoft account Copilot uses your Microsoft account to provide personalized assistance and access by default to a wide range of features. For example, saving and syncing your Copilot chat history on all devices you sign in to Copilot with the same Microsoft account.
When personalization and memory is turned on (default), memory from conversations, Bing and MSN activity, and any inferred interests will be used to personalize your experience with Copilot. Copilot picks up on important details from your conversations, like “I prefer Python for data science” or “I’m working on Project Alpha,” and remembers them. Users can also tell Copilot "please remember I like using bullet points in my writing" and Copilot will log this as a memory. With memory, Copilot becomes more than just a helpful assistant—it becomes your assistant. It reduces repetitive input, speeds up task completion, and tailors its responses to your unique needs.
Once Copilot has saved memories, you can manage those memories and even delete them from Copilot Memory.
References:
Introducing Copilot Memory: A More Productive and Personalized AI for the Way You Work | Microsoft Community Hub
At Microsoft, we believe AI should work for you—not the other way around. That’s why we’re introducing memory in Copilot, a new capability that makes your...
techcommunity.microsoft.com
Manage Copilot personalization and memory
This article details how to use the personalization and memory settings in Microsoft 365 Copilot
learn.microsoft.com
Manage Copilot Memory in Microsoft 365 Copilot | Microsoft Support
Learn how to manage and delete saved memories from Copilot Memory in Microsoft 365 Copilot
support.microsoft.com
Personalize what Microsoft 365 Copilot remembers | Microsoft Support
Learn how to personalize what Microsoft 365 Copilot remembers about you and your preferences
support.microsoft.com
Microsoft Copilot privacy controls | Microsoft Support
Learn about privacy controls available in Microsoft Copilot.
support.microsoft.com
Contents
- Option One: Delete Copilot Memory from Copilot app and web
- Option Two: Delete Copilot Memory from Microsoft Edge
1 Open the copilot.microsoft.com site or Copilot app on Windows 11.
2 Sign in to Copilot with your Microsoft account if not already.
3 While in full view (app only), click/tap on the Account button on the sidebar, and click/tap on Memory. (see screenshot below)
4 Do step 5 (delete all) or step 6 (delete specific) below depending on if you want to delete all or specific saved memories from Copilot.
5. Default All Memories from Copilot
A) Click/tap on Delete all memory at the bottom. (see screenshot below)
B) Click/tap on Delete all memory again to confirm. (see screenshot below)
C) You can now close Copilot settings if you like.
6. Default Specific Memories from Copilot
A) Click/tap on the Edit button for "Facts you've shared". (see screenshot below)
B) Click/tap on the Delete (trash can) button for the memory you want to delete. (see screenshot below)
C) Click/tap on Delete again to confirm. (see screenshot below)
D) When finished, you can close Copilot settings if you like.
1 Open Microsoft Edge.
2 Sign in to Microsoft Edge with your Microsoft account if not already.
3 Click/tap on the Copilot icon on the toolbar. (see screenshot below step 4)
4 Click/tap on the More options (3 dots) button, and click/tap on Settings. (see screenshot below)
5 Click/tap on Privacy. (see screenshot below)
6 Click/tap on Manage personalization and memory. (see screenshot below)
7 Do step 8 (delete all) or step 9 (delete specific) below depending on if you want to delete all or specific saved memories from Copilot.
8. Default All Memories from Copilot
A) Click/tap on Delete all memory. (see screenshot below)
B) Click/tap on Delete all memory again to confirm. (see screenshot below)
C) You can now back out of and close Copilot settings if you like.
9. Default Specific Memories from Copilot
A) Click/tap on Edit button for "Facts you've shared". (see screenshot below)
B) Click/tap on the Delete (trash can) button for the memory you want to delete. (see screenshot below)
C) Click/tap on Delete to confirm. (see screenshot below)
D) When finished, you can now back out of and close Copilot settings if you like.
That's it,
Shawn Brink
Last edited:
