Dell OptiPlex 755 in last 2 weeks has started blue screen, mostly within minute or 2 of reboot


Second time I have seen a blue screen appear distorted.

Ever see one like this?

1716056075220.png
 

My Computer My Computer

At a glance

windows 11old AMD B958gb
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
some kind of old ASUS MB
CPU
old AMD B95
Motherboard
ASUS
Memory
8gb
Hard Drives
ssd WD 500 gb
Code:
RAM:  4 GB. 

If your PC has less than 4GB of memory, there are sometimes options for upgrading to get additional RAM. 
You may want to consult your PC manufacturer’s website or with a retailer to see if there are easy and 
affordable options to meet the minimum requirements for Windows 11.



Somebody tested substantially lower RAM:

 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
It has been running win11 fine for years. Doing every update too.
I reseated the memory and video card.

See if you can reseat the RAM as it's uncommon to have multiple malfunctioning RAM modules simultaneously.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
If so might be worth buying new memory to get back to 6 or 8gb.
Chances of 2 sticks of ram going bad at the same time are slim IMO but 8 gb kits are available on Amazon for $20.
Spending time and money on a 2007 core 2 duo machine doesn't make much sense to me if one is not sure what component is causing his problem.

One can get an entire used system much newer than yours for next to nothing these days on ebay, many with free shipping. Even if you can't afford a 100% compatible machine, the market is flooded with complete 6th and 7th generation Core machines for $75.
I've gotten 2 fully compatible Optiplexes recently for less than $175. One was an i5-8500 and the other an i5-10500, Both had an m.2 drive & 16 gb ram.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
I have a different DDR2 PC I can try these RAM modules in.
The DELL passes all bios tests.
 

My Computer My Computer

At a glance

windows 11old AMD B958gb
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
some kind of old ASUS MB
CPU
old AMD B95
Motherboard
ASUS
Memory
8gb
Hard Drives
ssd WD 500 gb
An update, yesterday I put together another PC using 4gb ddr3 mem and an AMD cpu FX6300 which we had unused.

I simply used the built-in DVI mb video port to the monitor. And an EVO870 drive.

That is a different drive and I booted win11 and it works mostly.

But the most recent 2024 5 system update is failing to install, it installs, boots and has to roll it back, saying something went wrong and we don't know what it happened.

Why is that? Will not using a dedicated vid card do that?
MB is MS-7596

I copied over her user folder and added a new user (her), then had to copy it again as the user name is different.
Adding her, windows created a user folder trish.SCOTT-MS7596 folder name.

I diskparted the drive, wiped every partition off and I am running long smart test using Samsung Magician.
And immediately Magician puts a RED Failing LBA line in the upper right corner of that program.
So maybe the drive is going bad, it is less than 5 years old.

I had to hotplug the SATA cable after win11 was booted to read the drive files. If the busted 860 EVO was plugged in but not selected to boot, it prevented windows from booting, constant different weird error messages, blue screens within seconds of booting and those soon vanishing too, just like when it was in the busted DELL OptiPlex.
 

My Computer My Computer

At a glance

windows 11old AMD B958gb
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
some kind of old ASUS MB
CPU
old AMD B95
Motherboard
ASUS
Memory
8gb
Hard Drives
ssd WD 500 gb
Magician after another long test said drive has defects and told me to click help, so I will submit a warrantee claim.

EDITING.
Samsung memory services accepted the return and it is currently on the way back to them.
Easiest way to deal with this is start a chat with them.
And they can send you a link to a form to fill out.
Then they will contact you by email for pics, info etc... and if they agree, they will issue an RMA.
 
Last edited:

My Computer My Computer

At a glance

windows 11old AMD B958gb
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
some kind of old ASUS MB
CPU
old AMD B95
Motherboard
ASUS
Memory
8gb
Hard Drives
ssd WD 500 gb
Just got the replacement drive from Samsung, an Evo 870, 500gb.
The 860 was not repairable, so got a new drive.

Nice people to work with, since I had done it once before, the process felt smooth.

A lot things happened with that Dell, I still have the pieces. I should try and load Linux on it and see what happens.
1717781486206.png
 

My Computer My Computer

At a glance

windows 11old AMD B958gb
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
some kind of old ASUS MB
CPU
old AMD B95
Motherboard
ASUS
Memory
8gb
Hard Drives
ssd WD 500 gb
'RCL GT zero at system service', then it rebooted.
Sounds a corrupted BSOD, if the text actually was cut off, or random stuff LOL. (BSOD text literally corrupted) Windows was actually saying "IRQL_GT_ZERO_AT_SYSTEM_SERVICE" or similar. It's an infrequent stop error code, according to Microsoft.
 
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My Computers My Computers

  • At a glance

    Windows 11 Pro x64 24H2Ryzen 9 5900X64 GB G.Skill RipJaws V F4-3200C16D-64GVKASRock Steel Legend Arc B580 12 GB
    OS
    Windows 11 Pro x64 24H2
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 5900X
    Motherboard
    ASRock B550 PG Velocita (UEFI-BIOS 3.90)
    Memory
    64 GB G.Skill RipJaws V F4-3200C16D-64GVK
    Graphics Card(s)
    ASRock Steel Legend Arc B580 12 GB
    Monitor(s) Displays
    Alienware AW3423DWF OLED ultrawide
    Hard Drives
    Samsung 990 Pro 1 TB NVMe SSD
    PSU
    eVGA Supernova 750 G3
    Case
    Corsair 275R
    Internet Speed
    VTel FTTH 1 Gb down and 1 Gb up
  • At a glance

    Windows 11 Home x64 25H2Ryzen 7 5800X3D32 GB (2x16 GB G.Skill TridentZ Neo)Sapphire Nitro+ Radeon RX 6750 XT
    Operating System
    Windows 11 Home x64 25H2
    Computer type
    PC/Desktop
    CPU
    Ryzen 7 5800X3D
    Motherboard
    Asus ROG Strix B550-F Gaming (UEFI-BIOS version 3636)
    Memory
    32 GB (2x16 GB G.Skill TridentZ Neo)
    Graphics card(s)
    Sapphire Nitro+ Radeon RX 6750 XT
    Hard Drives
    Samsung 970 Pro 512 GB NVMe SSD
    PSU
    Corsair RM850x
    Case
    Fractal Focus G

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