Solved Diagnosing a windows that won't start up


Seriously.
Seriously, ant man. Looks like you called it again. Flashing the BIOS solved the problem.

Myself, I won't tell anyone to flash their BIOS. I'll hint at it though. Doing this is always risky bizznizz but sometimes it has to be done.

My next move would be to eliminate Bitlocker but that's me. It's just one of those things.

I'm guessing this thread can be marked 'solved'.
 

My Computer My Computer

At a glance

WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, ...Intel i7 6900K and i9-7960X / AMD 3800X (8 core)128 GB CORSAIR DOMINATOR PLATINUM (B DIE)NVIDIA 1070 and RTX 3070
OS
WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
Computer type
PC/Desktop
Manufacturer/Model
DIY, ASUS, and DELL
CPU
Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
Motherboard
ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
Memory
128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
Graphics Card(s)
NVIDIA 1070 and RTX 3070
Sound Card
Crystal Sound (onboard)
Monitor(s) Displays
single Samsung 30" 4K and 8" aux monitor
Screen Resolution
4K and something equally attrocious. I'll be working on this.
Hard Drives
A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

Ports X, Y, and Z are reserved for USB access and removable drives.

Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

RAID arrays included:

LSI RAID 10 (WD Velociraptors) 1115.72 GB
LSI RAID 10 (WD SSDS) 463.80 GB

INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
INTEL RAID 1 SEAGATE HYBRID 931.51 GB
PSU
SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
Case
ThermalTake Level 10 GT (among others)
Cooling
Noctua is my favorite and I use it in my main. I also own various other coolers.
Keyboard
all kinds.
Mouse
all kinds
Internet Speed
360 mbps - 1 gbps (depending)
Browser
FIREFOX
Antivirus
KASPERSKY (no apologies)
Other Info
Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
Ok, the issue is about BIOS after all. After the restore, the same issue remains, so I decided to go into the bios and refresh the BIOS, I flashed it with the same version as before. After flashing, it works fine, but I have no idea what happen? The BIOS is apparently from Feb, so I can't imagine it just not working 2 months later?

The mysteries of primitive technology. In the future — we are enjoying thought processing with Quantum Computers the size of a pin head implanted into the fat of our buttocks.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.9168 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
Seriously, ant man. Looks like you called it again. Flashing the BIOS solved the problem.

Myself, I won't tell anyone to flash their BIOS. I'll hint at it though. Doing this is always risky bizznizz but sometimes it has to be done.

My next move would be to eliminate Bitlocker but that's me. It's just one of those things.

I'm guessing this thread can be marked 'solved'.

I guess I didn't think it was the bios because I could get into the safe mode and still access the directorys so I thought the TPM was still working, but my guess is when I apply the recovery key it decrypted the drive and kept it decrypted. Fixing the tpm by flashing the bios seems like a weird way of fixing the issue.
 

My Computers My Computers

  • At a glance

    Windows 11 24H2AMD Ryzen AI 9 HX 370 Processor 2.0GHz64 GbNVIDIA® GeForce RTX 4070 Laptop GPU
    OS
    Windows 11 24H2
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ProArt P16
    CPU
    AMD Ryzen AI 9 HX 370 Processor 2.0GHz
    Motherboard
    N/A
    Memory
    64 Gb
    Graphics Card(s)
    NVIDIA® GeForce RTX 4070 Laptop GPU
    Sound Card
    N/A
    Monitor(s) Displays
    N/A
    Screen Resolution
    3840 x 2400
  • At a glance

    Windows 11 23H2AMD Ryzen 5 560032 GbAMD RX6600
    Operating System
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI MS-7C56
    Memory
    32 Gb
    Graphics card(s)
    AMD RX6600
The mysteries of primitive technology. In the future — we are enjoying thought processing with Quantum Computers the size of a pin head implanted into the fat of our buttocks.
Right beside the National ID number we'll be given.
 

My Computers My Computers

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Right beside the National ID number we'll be given.
Don't we already have one of those?

I don't think a Social Insecurity Number is much different than an SIN number.

In Canada it is called a Social Insurance Number.
 

My Computer My Computer

At a glance

WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, ...Intel i7 6900K and i9-7960X / AMD 3800X (8 core)128 GB CORSAIR DOMINATOR PLATINUM (B DIE)NVIDIA 1070 and RTX 3070
OS
WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
Computer type
PC/Desktop
Manufacturer/Model
DIY, ASUS, and DELL
CPU
Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
Motherboard
ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
Memory
128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
Graphics Card(s)
NVIDIA 1070 and RTX 3070
Sound Card
Crystal Sound (onboard)
Monitor(s) Displays
single Samsung 30" 4K and 8" aux monitor
Screen Resolution
4K and something equally attrocious. I'll be working on this.
Hard Drives
A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

Ports X, Y, and Z are reserved for USB access and removable drives.

Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

RAID arrays included:

LSI RAID 10 (WD Velociraptors) 1115.72 GB
LSI RAID 10 (WD SSDS) 463.80 GB

INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
INTEL RAID 1 SEAGATE HYBRID 931.51 GB
PSU
SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
Case
ThermalTake Level 10 GT (among others)
Cooling
Noctua is my favorite and I use it in my main. I also own various other coolers.
Keyboard
all kinds.
Mouse
all kinds
Internet Speed
360 mbps - 1 gbps (depending)
Browser
FIREFOX
Antivirus
KASPERSKY (no apologies)
Other Info
Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
Not sure if you need this but you can launch in safe mode with command prompt then just remove the bit locker prompt from popping up,
Open command prompt in admin mode (just press shift and f10) type
manage-bde -unlock C: -RecoveryPassword 1111-1111-1111-1111-1111-1111 (replacing the 1s obviously with the actual recovery key or recovery password and hit enter, it’ll unlock the drive if it’s locked since the turning off won’t work unless it’s unlocked,
Then to turn off that prompt at boot type In command prompt
manage-bde -off C: or whatever your drive is and manage-bde -status to check if it’s decrypted and off. You can always turn it back on the same way or in windows later.

To recover sfc /scan now isn’t super effective without using dism first which in command prompt just type
Dism.exe /image:C:\ (or your drive letter) -/Cleanup-Image /Scanhealth
And the same after that but instead of /ScanHealth change it to /CheckHealth
And the same dism command line prompt but change /CheckHealth to /RestoreHealth and it’ll repair any corruptions after making a log and your computer now knows in more detail what to repair when you run that sfc command.
If it says cant perform because it points to an online windows installation replace /image:C:\ with /Online and run
Also dism /image:C:\ /cleanup-image /analyzecomponentstore
And then the same but change the end /analyze command to /startcomponentcleanup to fix any corruptions remove leftover caches files or folders or stores that need to be garbage collected

Also type in command prompt
Verify on
and hit enter in command prompt
Also

Chkdsk /x /f /b /r which will perform an offline check of bad user sectors any corruptions fixes errors and repairs whatever it is you need
Also any combination of those will do scans such as
Chkdsk /b to just look for bad sectors in users profiles and repair them
Chkdsk /x to do a readonly offline scan of what needs to be fixed
Chkdsk /f to fix bad sectors
Chkdsk /r to try repair bad sectors
Type
chkdsk /? To get a full list of all the other chkdsk repair options

You can run
fsutil behavior set bugcheckoncorrupt C: 1 to enable checking for bugs on corruption
Also run fsutil behavior set /? To see a full list of other commands always use /? To display the available commands or options for anything such as adding it to the end of any command will show you a list of available options to enter for that command.

Run fsutil repair set C: 1 to enable repairs
Fsutil dirty set C: to make the drive as dirty and a scan will automatically start on next boot

Autochk.exe in command prompt or windowskey and R (pressing ctrl+enter to launch in admin mode) will enable auto checking on next boot,

Right click on your drive in the folders view (type explorer.exe in ‘run’ by opening run.exe using the windows key and r to bring up the box, typing in explorer.exe to open the folder view) and after right clicking on the drive and selecting properties go to the tools tab and click to scan and repair drive

Also you can clear the tpm using mmc.exe in the run box ctrl and enter to run in admin mode, click the first toolbar option up top of the window it might be file or open or options I can’t remember lol then select add snap in select the tpm and click on the button that says to use all available extensions and add the tpm viewing snap in, click next or whatever the button is to access it then click that first top left window button again and click options and select author to be able to edit options or make changes if it’s on user mode which stops editing,

There’s a whole bunch of other things I can suggest but these are just a couple of lesser known repair commands in command prompt and turning off the prompt for the recovery key.
 

My Computer My Computer

At a glance

windows 11
OS
windows 11
Computer type
Laptop

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