My PC crashed during a driver update and now it won't start to Windows desktop


FarwestFM

New member
Local time
12:38 PM
Posts
2
OS
Windows 11
Hey everyone !

I am facing a problem since a few days, as i mentionned in the title, I was updating a driver (from my CPU or my RAM I can't remember..) and my pc crashed during the installation.
When I rebooted the first time, I got an error saying " Your device ran into a problem and needs to restart ( Stop code : BAD_POOL_CALLER (0xC2)". Then the next screen saying it ran into a problem and couldn't be repaired. (I am linking some pictures)

Since then, I tried scanning for corrupted files in the Command window, wich I believe succeeded cause at some point i was able to reach the desktop. But Windows wasn't fully fuctionnal and it crashed again when I launched any app. Also it was acting like I had no audio device plugged in but I had, and i know realtek is sometimes a pain.

I thought it was my Windows that had failed, so I resetted my windows through the blue screen (which i think was a mistake) and now it won't reach the desktop at all.
When i try to boot in safe mode, it says "Windows cannot complete the installation in safe mode, to continue installing windows, restart the computer". I restart it and nothing happens there also.

I don't know what to do and I think i got it worst by resetting my PC, so sorry about that if that makes things even more complicated. So before calling a computer guy I would like to know if there is anything I can try ?

Thank you so much for any help
 
Windows Build/Version
Windows 11

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My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC buit from scratch
Boot into Recovery Environment and use System Restore tool also try uninstalling Windows update from Recovery Environment.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Boot into Recovery Environment and use System Restore tool also try uninstalling Windows update from Recovery Environment.
Hey, thanks for your reply.

For the Restore Tool, I don't have any Restore point unfortunatly.
When i try uninstalling latest updates, it says it ran into a problem and says to try resetting the PC instead.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC buit from scratch

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