Download crashes Internet access


AK05

New member
Local time
5:24 AM
Posts
1
OS
Windows 11
I cannot download a zip file. It is 2.6 GB long and when it gets to around 1.5 GB it stops(though not suddenly as it trickles down in speed) and then I have no access to the Internet 'till I reboot.
 

My Computer

System One

  • OS
    Windows 11
Hmm unusual, Where is the zip file from/what is it?
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    Viper Steelseries 32gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
    Screen Resolution
    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
    PSU
    Corsair RX 650
    Case
    NZXT h510
    Cooling
    CM HYPER 212 RGB
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steelseries Rival 710
A few basic things you can check, that might indicate where the origin of the issue is:
1. Does your target Download folder have enough free disk space for the file?
2. What connection to your router does the computer have (WiFi or Wired Ethernet)?
3. When the Internet "crashes" do you have Green or Red lights lit up on the Router?
4. When Internet "crashes" does the Internet Icon on the Taskbar change?
5. Have you tried downloading the file at a different time of day, especially at an Off-peak time?
6. When you reboot the computer do you reboot the Router, too?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
A few basic things you can check, that might indicate where the origin of the issue is:
1. Does your target Download folder have enough free disk space for the file?
2. What connection to your router does the computer have (WiFi or Wired Ethernet)?
3. When the Internet "crashes" do you have Green or Red lights lit up on the Router?
4. When Internet "crashes" does the Internet Icon on the Taskbar change?
5. Have you tried downloading the file at a different time of day, especially at an Off-peak time?
6. When you reboot the computer do you reboot the Router, too?
Sounds mostly like an issue from the Host of the files end, But of course not nailed on, Sounds like a download from an iffy server
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    Viper Steelseries 32gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
    Screen Resolution
    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
    PSU
    Corsair RX 650
    Case
    NZXT h510
    Cooling
    CM HYPER 212 RGB
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steelseries Rival 710
The few times I've seen a similar problem I've gone to Home - Linux Mint to download an .iso file as a test, usually about 2.1GB, helps to verify downloads are good and that maybe indicate the one that fails is a bad/corrupted file. You can choose a source location near you such as one of the Universities on the list, I've used Purdue for USA, there's 4 sites listed for UK. If that works you can just delete the file if not needed. [I do have Linux Mint on a Desktop and Notebook.] Could also use the Media Creation Tool to download the Win11 .iso file, usually is much larger at over 4GB.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security

Latest Support Threads

Latest Tutorials

Back
Top Bottom