- Local time
- 6:50 PM
- Posts
- 22
- OS
- Windows 11 Pro

Hey guys. This error box has been giving me troubles for a while now.
I can't really explain what's going on but I can at least explain how it happens and I can trigger it on demand.
But, first, a tiny bit of background: I collect physical media - especially audio CDs. For me, it's a matter of ownership but also being to preserve the music. So, I rip a lot of CDs using Exact Audio Copy ("EAC") but also extract the content of bonus DVDs and Blu-rays using MakeMKV.
I have two optical drives that I use: the Pioneer BDR-XD07 and the Asus BW-16D1HT. The first one is a pure external drive that uses a USB Micro-B on the drive itself. The other one is a good ol' 5.25" drive (but plugged in an enclosure then using USB-B to A.)
When you first plug the drive and put a CD in, Windows will show the disc in File Explorer like normal. Apps will behave normally.
Then, I pull the CD out and either put it back in or put a new one (it doesn't matter) then the error at the top will pop up. CONSISTENTLY. The format of the optical disc does not matter.
When the error happens, the apps will interact with the drive normally and will see the content. For example, EAC will see an audio CD just fine and MakeMKV will see a blu-ray just fine as well. However, File Explorer and File Explorer replacements such as Directory opus or Total Commander will not show the optical drive with the CD in My PC, along with the hard drives and Network Shares.
It doesn't seem to affect external drives or thumb drives. Probably because you disconnect and reconnect them unlike an optical drive where it remains connected when you change its content.
But I hear you tell me, "if the other apps, except File Explorer, sees the disc, why bother trying to figure this out?".
Well, let me introduce to some optical disc formats: CD-ROM, DVD-ROM and (to a very low degree) BD-ROM. You now see where I'm going with this? The error will popup even with these. If they don't show in File Explorer (or any File Explorer replacements), how can you go and see the files stored on the disc? This also applies to Enhanced sections of CD Audio (aka CD Extra).
The only workaround I found is to unplug and replug the drive. It will work for exactly ONE disc. Then, the next ones will show this error until I redo the process.
It's driving me absolutely nuts. It really seems like it's either:
- A bug in Windows
- Some kind of software/driver incompatibility.
Rebooting does not help. Disabling and re-enabling the drive will not help either. Like I said, it does this with any optical drive plugged on my PC.
Any help that does not involve starting from a fresh install of Windows will be appreciated.
Running the last stable version of Windows 11: Pro 23H2.
EDIT: I was hesitating between "Device & Drivers" and "General Support". Decided on the latter because I thought this was more of a general OS issue than the drives themselves which work as expected when Windows doesn't throw that error.
- Windows Build/Version
- Pro 23H2 (build 22631.6199)
Last edited:
My Computer
System One
-
- OS
- Windows 11 Pro
- Computer type
- PC/Desktop
- Manufacturer/Model
- Self-Build
- CPU
- Ryzen 9 5900X
- Motherboard
- Gigabyte X570 Aorus Master
- Memory
- 64GB G.Skill Neo 3600MHz CL16 (4x16GB)
- Graphics Card(s)
- EVGA GeForce RTX 3070 Ti
- Sound Card
- On-Board
- Monitor(s) Displays
- Dell Alienware AW3418DW
- Screen Resolution
- 3440x1440 120Hz
- Hard Drives
- Sabrent Rocket Plus 4.0 2TB
- PSU
- Seasonic Focus PX-850 850W
- Case
- Corsair 680X
- Cooling
- Corsair Hydro Series H100i RGB Platinum
- Keyboard
- Logitech MX Keys S
- Mouse
- Logitech MX Master 3S (Black)
- Internet Speed
- 1gbit symmetric (Fiber)
- Browser
- Waterfox
- Antivirus
- none
- Other Info
- Synology NAS: 4×10TB (1 drive for parity). 1 10TB cold spare.











