Drive stops being recognized during large file transfer


M

medben

New member
Local time
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24
OS
Windows 11
Hope everyone's doing well, --

Upon transferring a large file between hard drives for a backup (whether that be via Explorer, FreeFileSync, or TeraCopy), the transfer fails over time and Windows quits recognizing both drives as they no longer show up on Explorer. I'm not sure this is a hardware issue as this consistantly happens throughout hard drives (but not SSDs), this did not happen when I was on Windows 10, and the drives come back upon rebooting and they show up on Device Manager. Transfers with small files are fine, I suppose I could partition them in chunks but this would be sub-optimal considering the size of certain files. I attempted to scour through documentation & previous posts to figure out what was going on, but to no avail.

Thank you guys!!
 
Windows Build/Version
24H2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
Try different USB port for the external drive or SATA port for internally connected Storage drive.

Use crystaldiskinfo to view health report of the HDD.

crystalmark.info

CrystalDiskInfo

About CrystalDiskInfo A HDD/SSD utility software which supports a part of USB, Intel RAID and NVMe. Aoi Edition Standard Edition Shizuku Edition Kurei Kei Edition Download System Requirements OS Windows XP/Vista/7/8/8.1/10/11Windows Server 2003/2008/2012/2016/2019/2022 Architecture x86/x64/ARM64...
crystalmark.info

Open the Command Prompt as an admin and schedule a disk error checking on next computer boot time by executing Chkdsk X: /r command replace X: letter with the HDD you want to scan for errors.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
if you have the drive connected to a usb on top or front of your case, its most likely capping out the internal usb connection of the cable from the MB to the case. connect the drive to the usb on the back as those ports are soldered directly to the MB.
 

My Computer

System One

  • OS
    Windows 11 Pro
FreeBooter said:
Try different USB port for the external drive or SATA port for internally connected Storage drive.

Use crystaldiskinfo to view health report of the HDD.

crystalmark.info

CrystalDiskInfo

About CrystalDiskInfo A HDD/SSD utility software which supports a part of USB, Intel RAID and NVMe. Aoi Edition Standard Edition Shizuku Edition Kurei Kei Edition Download System Requirements OS Windows XP/Vista/7/8/8.1/10/11Windows Server 2003/2008/2012/2016/2019/2022 Architecture x86/x64/ARM64...
crystalmark.info

Open the Command Prompt as an admin and schedule a disk error checking on next computer boot time by executing Chkdsk X: /r command replace X: letter with the HDD you want to scan for errors.
Click to expand...
Just ran chkdsk with no errors, problem occurs with every USB port (including the ones at the back), every drive shows up as healthy. This happens with any HDD, I bought a new one and the same error occurs. I am baffled, maybe the USB cables I use are faulty?

1738295742652.webp
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
your new drive didnt come with a new cable? could definitely be a worn out cable....
 

My Computer

System One

  • OS
    Windows 11 Pro
Maybe loose USB motherboard connection, check to see USB port connected securely on motherboard.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
dacrone said:
do into advanced power settings and disable usb selective suspend
Click to expand...
freefilesync still spits the same error "ERROR_NO_SUCH_DEVICE: A device which does not exist was specified. [CopyFileEx]"... is it a problem on windows?

FreeBooter said:
Maybe loose USB motherboard connection, check to see USB port connected securely on motherboard.
Click to expand...
After opening, none of the ports seem loose, and this error persists on all USB ports.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
medben said:
freefilesync still spits the same error "ERROR_NO_SUCH_DEVICE: A device which does not exist was specified. [CopyFileEx]"... is it a problem on windows?


After opening, none of the ports seem loose, and this error persists on all USB ports.
Click to expand...
did you disable usb suspend?
 

My Computer

System One

  • OS
    Windows 11 Pro
medben said:
Hope everyone's doing well, --

Upon transferring a large file between hard drives for a backup (whether that be via Explorer, FreeFileSync, or TeraCopy), the transfer fails over time and Windows quits recognizing both drives as they no longer show up on Explorer. I'm not sure this is a hardware issue as this consistantly happens throughout hard drives (but not SSDs), this did not happen when I was on Windows 10, and the drives come back upon rebooting and they show up on Device Manager. Transfers with small files are fine, I suppose I could partition them in chunks but this would be sub-optimal considering the size of certain files. I attempted to scour through documentation & previous posts to figure out what was going on, but to no avail.

Thank you guys!!
Click to expand...

Try transferring the equivalent amount of smaller files and see if the problem still happens after all those transfers are made. Your problem seems similar to what I've noticed about explorer crashing when its cache is full, which happens after moving lots of files around.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    Intel(R) Core(TM) i9-14900K
    Motherboard
    GIGABYTE Z790 AORUS Elite X WIFI7
    Memory
    Corsair 128GB (4x32GB) DDR5 5600MT/S CL40 Memory Kit
    Graphics Card(s)
    Onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    43 inch 4k
    Screen Resolution
    2k (2560 x 1440)
    Hard Drives
    WD_BLACK 1TB NVMe SSD with Heatsink 7300 mb/s
    PSU
    MEG Ai1300P PCIE 5 & ATX 3.0 PSU 1300 watts
    Case
    Phanteks (PH-ES614PTG_BK) Enthoo Pro ATX , Tempered Glass, Integrated RGB Lighting
    Cooling
    ENERMAX LIQMAXFLO 360mm A-RGB AIO CPU Liquid Cooler
    Keyboard
    Wireless logitech
    Mouse
    Wireless logitech
lets try other methods first. you can run a repair install/ in-place upgrade without losing data

www.elevenforum.com

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...
www.elevenforum.com www.elevenforum.com
 

My Computer

System One

  • OS
    Windows 11 Pro
Win711 said:
Try transferring the equivalent amount of smaller files and see if the problem still happens after all those transfers are made. Your problem seems similar to what I've noticed about explorer crashing when its cache is full, which happens after moving lots of files around.
Click to expand...
I split a large file into four using 7z, I was able to transfer them alongside its original large file (first time this happens) before the error came back. This is weird, is it a cache issue?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
medben said:
I split a large file into four using 7z, I was able to transfer them alongside its original large file (first time this happens) before the error came back. This is weird, is it a cache issue?
Click to expand...
I transfer 140 GB of data to my USB connected external HDD i had no problems.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
medben said:
I split a large file into four using 7z, I was able to transfer them alongside its original large file (first time this happens) before the error came back. This is weird, is it a cache issue?
Click to expand...

I can only guess so. I've been dealing with it in every version since win95. Once I move so many files around explorer crashes and restarts.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    Intel(R) Core(TM) i9-14900K
    Motherboard
    GIGABYTE Z790 AORUS Elite X WIFI7
    Memory
    Corsair 128GB (4x32GB) DDR5 5600MT/S CL40 Memory Kit
    Graphics Card(s)
    Onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    43 inch 4k
    Screen Resolution
    2k (2560 x 1440)
    Hard Drives
    WD_BLACK 1TB NVMe SSD with Heatsink 7300 mb/s
    PSU
    MEG Ai1300P PCIE 5 & ATX 3.0 PSU 1300 watts
    Case
    Phanteks (PH-ES614PTG_BK) Enthoo Pro ATX , Tempered Glass, Integrated RGB Lighting
    Cooling
    ENERMAX LIQMAXFLO 360mm A-RGB AIO CPU Liquid Cooler
    Keyboard
    Wireless logitech
    Mouse
    Wireless logitech
FreeBooter said:
I transfer 140 GB of data to my USB connected external HDD i had no problems.
Click to expand...

Yes but you have done a lot of registry tweaks. Maybe you fixed it.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    Intel(R) Core(TM) i9-14900K
    Motherboard
    GIGABYTE Z790 AORUS Elite X WIFI7
    Memory
    Corsair 128GB (4x32GB) DDR5 5600MT/S CL40 Memory Kit
    Graphics Card(s)
    Onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    43 inch 4k
    Screen Resolution
    2k (2560 x 1440)
    Hard Drives
    WD_BLACK 1TB NVMe SSD with Heatsink 7300 mb/s
    PSU
    MEG Ai1300P PCIE 5 & ATX 3.0 PSU 1300 watts
    Case
    Phanteks (PH-ES614PTG_BK) Enthoo Pro ATX , Tempered Glass, Integrated RGB Lighting
    Cooling
    ENERMAX LIQMAXFLO 360mm A-RGB AIO CPU Liquid Cooler
    Keyboard
    Wireless logitech
    Mouse
    Wireless logitech
Win711 said:
I can only guess so. I've been dealing with it in every version since win95. Once I move so many files around explorer crashes and restarts.
Click to expand...
what would a fix for this be? just keep transferring split files or reinstall windows?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
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