Duplicate User Accounts in the Windows 11 Login Screen


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4:06 PM
Posts
5
OS
Windows 11 25H2 26200.8246
After the last two windows updates I wound up with duplicate accounts in my windows 11 login. "The user name or password is incorrect, try again". I can select the correct one and enter my pin and login but there is no automatic login anymore. I have tried changing things in netplwiz with no effect and other thinks that have come up on the internet but nothing seem to work. Any suggestions?
 

My Computer My Computer

At a glance

Windows 11 25H2 26200.8246AMD Pro 4650G64 gb @3700 mhzON CPU
OS
Windows 11 25H2 26200.8246
Computer type
PC/Desktop
Manufacturer/Model
Self Built ASUS MOTHERBOARD in ACER CASE
CPU
AMD Pro 4650G
Motherboard
ASUS PRO B550M-A
Memory
64 gb @3700 mhz
Graphics Card(s)
ON CPU
Sound Card
None
Monitor(s) Displays
ACER 21.5
Screen Resolution
3850 x 2140
Hard Drives
Bootdrive Samsung Pro 990 1tb nvme, Backup drive Samsung 980 1tb nvme, Crucial 1tb 2.5 ssd, Crucial 500gb 2.5 ssd
PSU
500 80 plus
Case
ACER
Cooling
1 x 90mm, 2 x 120mm
Keyboard
Microsoft 3050 wireless
Mouse
Microsoft 3050 wireless
Internet Speed
1000 mbs
Browser
Edge
Antivirus
Microsoft
I have noticed a similar issue since the last update.
My PC logs directly into windows so no issue there however when I click on my browser (Edge) the Microsoft account window pops up and no matter what I do it will tell me that the info is wrong and not let me log in. It also comes up with an email address that I haven't used for a while now.
So, I simply close the windows (2 clicks) and continue in Edge, but this happens every time I open the browser and its very annoying.
Any suggestions would be gratefully appreciated.
Regards,
Doug.
 

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My Computer My Computer

At a glance

Windows 1112th Gen Intel i3 1210032 GB128 MB
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pro Tower
CPU
12th Gen Intel i3 12100
Motherboard
Not known
Memory
32 GB
Graphics Card(s)
128 MB
Monitor(s) Displays
Samsung
Hard Drives
11.15 TB
Browser
EDGE
I have no other users listed but on logon screen it shows two.

 

My Computer My Computer

At a glance

Windows 11 25H2 26200.8246AMD Pro 4650G64 gb @3700 mhzON CPU
OS
Windows 11 25H2 26200.8246
Computer type
PC/Desktop
Manufacturer/Model
Self Built ASUS MOTHERBOARD in ACER CASE
CPU
AMD Pro 4650G
Motherboard
ASUS PRO B550M-A
Memory
64 gb @3700 mhz
Graphics Card(s)
ON CPU
Sound Card
None
Monitor(s) Displays
ACER 21.5
Screen Resolution
3850 x 2140
Hard Drives
Bootdrive Samsung Pro 990 1tb nvme, Backup drive Samsung 980 1tb nvme, Crucial 1tb 2.5 ssd, Crucial 500gb 2.5 ssd
PSU
500 80 plus
Case
ACER
Cooling
1 x 90mm, 2 x 120mm
Keyboard
Microsoft 3050 wireless
Mouse
Microsoft 3050 wireless
Internet Speed
1000 mbs
Browser
Edge
Antivirus
Microsoft
Disable auto login (netplwiz). Restart and re-nable it.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8875AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875
Tried that. Doesn't work. Disabled auto logon then tried set up again, doesn't work. Nothing I do seems to change anything. Thank you for your answer
 

My Computer My Computer

At a glance

Windows 11 25H2 26200.8246AMD Pro 4650G64 gb @3700 mhzON CPU
OS
Windows 11 25H2 26200.8246
Computer type
PC/Desktop
Manufacturer/Model
Self Built ASUS MOTHERBOARD in ACER CASE
CPU
AMD Pro 4650G
Motherboard
ASUS PRO B550M-A
Memory
64 gb @3700 mhz
Graphics Card(s)
ON CPU
Sound Card
None
Monitor(s) Displays
ACER 21.5
Screen Resolution
3850 x 2140
Hard Drives
Bootdrive Samsung Pro 990 1tb nvme, Backup drive Samsung 980 1tb nvme, Crucial 1tb 2.5 ssd, Crucial 500gb 2.5 ssd
PSU
500 80 plus
Case
ACER
Cooling
1 x 90mm, 2 x 120mm
Keyboard
Microsoft 3050 wireless
Mouse
Microsoft 3050 wireless
Internet Speed
1000 mbs
Browser
Edge
Antivirus
Microsoft
Try this. Settings > Accounts > Sign-in options toggle off "Use my sign-in info to automatically finish setting up after an update". Restart your computer to apply the change, which usually removes the duplicate entry
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8875AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875
I've tried this after unchecking it then rebooting computer it's turned back on and nothing new happens. Thank you for the suggestion though.
 

My Computer My Computer

At a glance

Windows 11 25H2 26200.8246AMD Pro 4650G64 gb @3700 mhzON CPU
OS
Windows 11 25H2 26200.8246
Computer type
PC/Desktop
Manufacturer/Model
Self Built ASUS MOTHERBOARD in ACER CASE
CPU
AMD Pro 4650G
Motherboard
ASUS PRO B550M-A
Memory
64 gb @3700 mhz
Graphics Card(s)
ON CPU
Sound Card
None
Monitor(s) Displays
ACER 21.5
Screen Resolution
3850 x 2140
Hard Drives
Bootdrive Samsung Pro 990 1tb nvme, Backup drive Samsung 980 1tb nvme, Crucial 1tb 2.5 ssd, Crucial 500gb 2.5 ssd
PSU
500 80 plus
Case
ACER
Cooling
1 x 90mm, 2 x 120mm
Keyboard
Microsoft 3050 wireless
Mouse
Microsoft 3050 wireless
Internet Speed
1000 mbs
Browser
Edge
Antivirus
Microsoft

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