Solved DVD writer not working properly after Win 11 upgrade


If I remember correctly the CD\DVD drives have two lasers. One reads the CDs and the other reads the DVDs. Your laser for the DVDs is probably getting weak.
See post #5.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
If I remember correctly the CD\DVD drives have two lasers. One reads the CDs and the other reads the DVDs. Your laser for the DVDs is probably getting weak.
I agree with this, and if it reads poorly, it is possible that Windows gets "crazy" trying to read the disc and just runs in circles forever.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
Thanks for all the feedback. I will buy a new drive and try it out. Difficult to pin down exactly what is happening as there are so many variables but I appreciate all the suggestions. Watch this space.
 

My Computer

System One

  • OS
    Windows 11 Home 64 bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryen 5 3600X
    Motherboard
    MSI Tomahawk B something or other
    Memory
    16Gb
    Graphics Card(s)
    Rubbishy Radeon HD 6700 - needs an upgrade
    Sound Card
    via M/B
    Monitor(s) Displays
    2 x Dell
    Screen Resolution
    2 x 1980x1280
    Hard Drives
    Samsung 1Tb SSD system drive
    Couple of Samsung SATA3 Hard Disks for local backup
    PSU
    BeQuiet 450W
    Case
    Battered
    Cooling
    Standard + Noctua case fan
    Keyboard
    Various USB attached as the fancy takes me
    Mouse
    Logi USB generic
    Internet Speed
    Fibre via HomePlug - so extremely fast to occasionally non-existent
    Browser
    Various but usually Edge and Chrome
    Antivirus
    Avast, Avira, Norton - depends

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
I don't know if it will help but you could try using a lens cleaner before buying a new drive. Something like this. https://www.amazon.com/Arsvita-Clea...jbGlja1JlZGlyZWN0JmRvTm90TG9nQ2xpY2s9dHJ1ZQ==
Good shout but new DVD RW drives are £20 so not a major outlay.

Ironically I have another drive of the same model type in the loft but it is an old IDE drive and I couldn't be bothered with the faff. Tried a USB connected drive and no problem. Changed the SATA cables and power leads but no joy. I still do not understand how, if the lens is dirty or the laser failing how it could read a DVD perfectly once only. Mystifying. Drive does a lot of seeking but never appears in File Explorer after the first time.

Seems like this has happened to a few other people and I suspect I may have been a bit cavalier with the Registry. Takes a professional to really screw the Registry!
 

My Computer

System One

  • OS
    Windows 11 Home 64 bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryen 5 3600X
    Motherboard
    MSI Tomahawk B something or other
    Memory
    16Gb
    Graphics Card(s)
    Rubbishy Radeon HD 6700 - needs an upgrade
    Sound Card
    via M/B
    Monitor(s) Displays
    2 x Dell
    Screen Resolution
    2 x 1980x1280
    Hard Drives
    Samsung 1Tb SSD system drive
    Couple of Samsung SATA3 Hard Disks for local backup
    PSU
    BeQuiet 450W
    Case
    Battered
    Cooling
    Standard + Noctua case fan
    Keyboard
    Various USB attached as the fancy takes me
    Mouse
    Logi USB generic
    Internet Speed
    Fibre via HomePlug - so extremely fast to occasionally non-existent
    Browser
    Various but usually Edge and Chrome
    Antivirus
    Avast, Avira, Norton - depends
Tried a USB connected drive and no problem.
Way mine is connected no bay in newer case.
Takes a professional to really screw the Registry!
Wouldn't screw with that much either.

I become obsessed with issues i have and will keep trying to find out what is causing it, if there is an alternative sometimes just may have to give in.
DVD burners becoming a dying thing, ask yourself if it's worth it or not for yourself.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    jds63 /self built
    CPU
    Intel Core i7 10700KF 3.8 MHz
    Motherboard
    ASUS ROG Strix Z490-E Gaming
    Memory
    G.Skill Trident RGB Series 64GB DDR4-3600MHz
    Graphics Card(s)
    ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
    Sound Card
    Creative Sound BlasterX AE-5 Plus
    Monitor(s) Displays
    ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
    Screen Resolution
    3840 X 2160p HDR
    Hard Drives
    Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
    PSU
    ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
    Case
    Lian Li Lancool II Mesh Performance
    Cooling
    Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    325Mbps/ 20Mbps
    Browser
    Mozilla Firefox 64-bit, Microsoft Edge
    Antivirus
    Kaspersky Plus 2023
    Other Info
    Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
Way mine is connected no bay in newer case.

Wouldn't screw with that much either.

I become obsessed with issues i have and will keep trying to find out what is causing it, if there is an alternative sometimes just may have to give in.
DVD burners becoming a dying thing, ask yourself if it's worth it or not for yourself.
I was going to solve this if it killed me and I still have a Toshiba Libretto with Windows 95 on it that I am trying to get working with mini Linux. ...

Turns out I need to eat some serious humble pie.

I was convinced that the drive was fully functional because every time I fully uninstalled it I could access a DVD. After the comments about the cleaner I bought a cleaning disk which wouldn't work (because it couldn't read a DVD). So bought a new Blu-ray/DVD/CD burner for £60 and to my surprise it worked just fine.

So, no, I didn't need to try and roll back CDROM.SYS. I (probably) didn't need to edit the registry.

I took the opportunity to tidy up my PC and upgrade the graphics (a bit) - RX 6500 XT which is much better than the old HD 6700 but still a bit rubbish.

Driver install added a ton of AMD bloatware and bought up the Test mode watermark - arrgghhh. Rolled back a Windows update, set values with bcdedit, all to no avail.

So, in desperation, uninstalled Catalyst centre and the newly installed AMD Adrenalin suite.

Windows 11 in 1024x768 is not great. Watermark still there - arrrrgggghhh.

Re-installed AMD driver only from Adrenalin... nope - Error 260. Pending Windows update.

Sigh, check, no updates pending. Re-boot.

No go.

Try again, fail again, wait a minute. Didn't I uninstall a Windows update from 10th Jan? Check Windows update...

Re-installs an AMD SMB Bus driver - ah!

Re-install driver. Watermark goes. Hurrah!

Now install the BD/DVD/CD disc. All works.

Transfer caddy attachments, re-cable, cut hands, swear swear swear.

Finish. Phew.

So I now have a fully working upgraded system that can edit Word documents so much faster.... lol.

Can't thank you all enough for the advice. You would think at 56 I might know better but hey, we are all learning something new everyday.

Now, where is that Libretto?
 

My Computer

System One

  • OS
    Windows 11 Home 64 bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryen 5 3600X
    Motherboard
    MSI Tomahawk B something or other
    Memory
    16Gb
    Graphics Card(s)
    Rubbishy Radeon HD 6700 - needs an upgrade
    Sound Card
    via M/B
    Monitor(s) Displays
    2 x Dell
    Screen Resolution
    2 x 1980x1280
    Hard Drives
    Samsung 1Tb SSD system drive
    Couple of Samsung SATA3 Hard Disks for local backup
    PSU
    BeQuiet 450W
    Case
    Battered
    Cooling
    Standard + Noctua case fan
    Keyboard
    Various USB attached as the fancy takes me
    Mouse
    Logi USB generic
    Internet Speed
    Fibre via HomePlug - so extremely fast to occasionally non-existent
    Browser
    Various but usually Edge and Chrome
    Antivirus
    Avast, Avira, Norton - depends
I took the opportunity to tidy up my PC and upgrade the graphics (a bit) - RX 6500 XT which is much better than the old HD 6700 but still a bit rubbish.
Windows 11 in 1024x768 is not great.
Why is monitor not capable of higher resolutions ? In your system specs it said Monitor(s) Displays 2 x Dell Screen Resolution 2 x 1980x1280
https://www.amd.com/en/products/graphics/amd-radeon-rx-6500-xt
So bought a new Blu-ray/DVD/CD burner for £60 and to my surprise it worked just fine.
Glad sorted that out ! So was the drive.
Driver install added a ton of AMD bloatware and bought up the Test mode watermark - arrgghhh. Rolled back a Windows update, set values with bcdedit, all to no avail.

So, in desperation, uninstalled Catalyst centre and the newly installed AMD Adrenalin suite.
I am an Intel and NVIDIA person not too familiar with there Stuff AMD.
Can't thank you all enough for the advice. You would think at 56 I might know better but hey, we are all learning something new everyday.
Welcome ! So true not matter age still learn and expand that brain.
Good luck make sure updated on Windows newest version and all system drivers go to motherboard manufacturer's site, even BIOS.
Might of said that before about updates.

If you feel it's all fixed can mark thread solved at top.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    jds63 /self built
    CPU
    Intel Core i7 10700KF 3.8 MHz
    Motherboard
    ASUS ROG Strix Z490-E Gaming
    Memory
    G.Skill Trident RGB Series 64GB DDR4-3600MHz
    Graphics Card(s)
    ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
    Sound Card
    Creative Sound BlasterX AE-5 Plus
    Monitor(s) Displays
    ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
    Screen Resolution
    3840 X 2160p HDR
    Hard Drives
    Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
    PSU
    ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
    Case
    Lian Li Lancool II Mesh Performance
    Cooling
    Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    325Mbps/ 20Mbps
    Browser
    Mozilla Firefox 64-bit, Microsoft Edge
    Antivirus
    Kaspersky Plus 2023
    Other Info
    Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
Monitor is perfectly capable but if Windows can't find a valid driver it falls back to a crappy default. It is fine now.
 

My Computer

System One

  • OS
    Windows 11 Home 64 bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryen 5 3600X
    Motherboard
    MSI Tomahawk B something or other
    Memory
    16Gb
    Graphics Card(s)
    Rubbishy Radeon HD 6700 - needs an upgrade
    Sound Card
    via M/B
    Monitor(s) Displays
    2 x Dell
    Screen Resolution
    2 x 1980x1280
    Hard Drives
    Samsung 1Tb SSD system drive
    Couple of Samsung SATA3 Hard Disks for local backup
    PSU
    BeQuiet 450W
    Case
    Battered
    Cooling
    Standard + Noctua case fan
    Keyboard
    Various USB attached as the fancy takes me
    Mouse
    Logi USB generic
    Internet Speed
    Fibre via HomePlug - so extremely fast to occasionally non-existent
    Browser
    Various but usually Edge and Chrome
    Antivirus
    Avast, Avira, Norton - depends
Monitor is perfectly capable but if Windows can't find a valid driver it falls back to a crappy default. It is fine now.
Okay, meant AMD driver ?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    jds63 /self built
    CPU
    Intel Core i7 10700KF 3.8 MHz
    Motherboard
    ASUS ROG Strix Z490-E Gaming
    Memory
    G.Skill Trident RGB Series 64GB DDR4-3600MHz
    Graphics Card(s)
    ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
    Sound Card
    Creative Sound BlasterX AE-5 Plus
    Monitor(s) Displays
    ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
    Screen Resolution
    3840 X 2160p HDR
    Hard Drives
    Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
    PSU
    ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
    Case
    Lian Li Lancool II Mesh Performance
    Cooling
    Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    325Mbps/ 20Mbps
    Browser
    Mozilla Firefox 64-bit, Microsoft Edge
    Antivirus
    Kaspersky Plus 2023
    Other Info
    Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
Okay, meant AMD driver ?
Yes. When the new graphics card was installed Windows went back to a 'basic adapter'. Fine once the AMD card drivers were installed properly.
 

My Computer

System One

  • OS
    Windows 11 Home 64 bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryen 5 3600X
    Motherboard
    MSI Tomahawk B something or other
    Memory
    16Gb
    Graphics Card(s)
    Rubbishy Radeon HD 6700 - needs an upgrade
    Sound Card
    via M/B
    Monitor(s) Displays
    2 x Dell
    Screen Resolution
    2 x 1980x1280
    Hard Drives
    Samsung 1Tb SSD system drive
    Couple of Samsung SATA3 Hard Disks for local backup
    PSU
    BeQuiet 450W
    Case
    Battered
    Cooling
    Standard + Noctua case fan
    Keyboard
    Various USB attached as the fancy takes me
    Mouse
    Logi USB generic
    Internet Speed
    Fibre via HomePlug - so extremely fast to occasionally non-existent
    Browser
    Various but usually Edge and Chrome
    Antivirus
    Avast, Avira, Norton - depends
Yes. When the new graphics card was installed Windows went back to a 'basic adapter'. Fine once the AMD card drivers were installed properly.
Okay, would you consider all is well with your system then ?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    jds63 /self built
    CPU
    Intel Core i7 10700KF 3.8 MHz
    Motherboard
    ASUS ROG Strix Z490-E Gaming
    Memory
    G.Skill Trident RGB Series 64GB DDR4-3600MHz
    Graphics Card(s)
    ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
    Sound Card
    Creative Sound BlasterX AE-5 Plus
    Monitor(s) Displays
    ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
    Screen Resolution
    3840 X 2160p HDR
    Hard Drives
    Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
    PSU
    ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
    Case
    Lian Li Lancool II Mesh Performance
    Cooling
    Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    325Mbps/ 20Mbps
    Browser
    Mozilla Firefox 64-bit, Microsoft Edge
    Antivirus
    Kaspersky Plus 2023
    Other Info
    Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer

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