This tutorial will show you how to turn on or off conversation view for Mail in the Outlook for Windows app for your account in Windows 10 and Windows 11.
The new Outlook for Windows brings the latest features, intelligent assisted capabilities and a new modern and simplified design to your Outlook app. You can tailor it to your style and do more with new Outlook for Windows.
Starting in June 2023, Microsoft is beginning the process of migrating existing Windows Mail, Calendar, and People users to the new Outlook for Windows.
Beginning in 2024, Windows 11 devices will be shipped with the new Outlook for Windows as the default mailbox application free for all to use. The Mail and Calendar apps will continue to be available via download in the Microsoft Store through the end of 2024. On existing devices, users can switch to the new Outlook for Windows from a toggle in the Mail and Calendar apps.
You can change the appearance of the message list and reading pane. Email in the message list can be displayed as individual messages or grouped by conversation.
By default, when you add most account types to Outlook, your messages are displayed in Conversations. A conversation includes all messages in the same thread with the same subject line.
References:
Change how the message list is displayed in Outlook - Microsoft Support
Choose how you want emails displayed in the message list, such as whether you want emails displayed as individual messages or as conversations.
support.microsoft.com
View email messages by conversation in Outlook - Microsoft Support
View your Outlook email messages arranged by conversations to see messages that share the subject line grouped together.
support.microsoft.com
Contents
- Option One: Turn On or Off Conversation View in Outlook from Ribbon
- Option Two: Turn On or Off Conversation View in Outlook from Settings
1 Open the Outlook for Windows app.
2 Perform the available step below: (see screenshots below)
- On Simplified Ribbon, click/tap on View > Messages > Conversations, and click/tap on Group into conversations (on - default) or Show each message separately for what you want.
- On Classic Ribbon, click/tap on View > Conversations, and click/tap on Group into conversations (on - default) or Show each message separately for what you want.
The check mark indicates which setting is currently used.
1 Open the Outlook for Windows app.
2 Click/tap on the Settings (gear) icon on the toolbar. (see screenshot below)
3 In Settings, click/tap on Mail in the left pane, and click/tap on Layout in the middle pane. (see screenshot below step 4)
4 Under Message organization, select (dot) Show mail group by conversation (on - default) or Show mail as individual messages for what you want. (see screenshot below)
5 You can now close the Settings window if you like.
That's it,
Shawn Brink
Last edited:
