Network and Internet Enable or Disable Remote Assistance Connections in Windows 11


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Remote_Assistance_banner.png

Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are.

Remote Assistance connections is enabled by default in Windows, so you may want to disable Remote Assistance connections when not needed since it can be a security risk.

See also:

This tutorial will show you how to enable or disable allowing Remote Assistance connections to your Windows 10 or Windows 11 computer.


You must be signed in as an administrator to enable or disable Remote Assistance connections.


This will not affect using the Quick Assist app by Microsoft.



Contents

  • Option One: Enable or Disable Remote Assistance Connections to PC in System Properties
  • Option Two: Enable or Disable Remote Assistance Connections to PC using BAT file
  • Option Three: Enable or Disable Remote Assistance Connections to PC in Local Group Policy Editor
  • Option Four: Enable or Disable Remote Assistance Connections to PC via Group Policy using REG file


EXAMPLE: Windows Remote Assistance (msra.exe)

Windows_Remote_Assistance.png





Option One

Enable or Disable Remote Assistance Connections to PC in System Properties


1 Open System Properties (SystemPropertiesRemote.exe).

2 In the Remote tab of System Properties, check (enable - default) or uncheck (disable) Allow Remote Assistance connections to this computer for what you want, and click/tap on OK. (see screenshot below)

System_Properties_Remote.png





Option Two

Enable or Disable Remote Assistance Connections to PC using BAT file


1 Do step 2 (enable) or step 3 (disable) below for what you want to do.

2 Enable Remote Assistance Connections to PC

This is the default setting.


A) Click/tap on the Download button below to download the .bat file below, and go to step 4.​

Enable_Remote_Assistance_connections.bat


(contents of .bat file)
Code:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Remote Assistance" /v fAllowToGetHelp /t REG_DWORD /d 1 /f

REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Remote Assistance" /v fAllowFullControl /t REG_DWORD /d 1 /f

netsh advfirewall firewall set rule group="Remote Assistance" new enable=yes

3 Disable Remote Assistance Connections to PC

A) Click/tap on the Download button below to download the .bat file below, and go to step 4.​

Disable_Remote_Assistance_connections.bat


(contents of .bat file)
Code:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Remote Assistance" /v fAllowToGetHelp /t REG_DWORD /d 0 /f

netsh advfirewall firewall set rule group="Remote Assistance" new enable=no

4 Save the .bat file to your desktop.

5 Unblock the .bat file.

6 Right click on the BAT file, and click/tap on Run as administrator.

7 You will now see a command prompt quickly open and close to apply the registry and firewall rule changes.

8 You can now delete the BAT file if you like.




Option Three

Enable or Disable Remote Assistance Connections to PC in Local Group Policy Editor


The Local Group Policy Editor is only available in the Windows 10/11 Pro, Enterprise, and Education editions.

All editions can use Option Four for the same policy.


1 Open the Local Group Policy Editor (gpedit.msc).

2 Navigate to the policy location below in the left pane of the Local Group Policy Editor. (see screenshot below)

Computer Configuration > Administrative Templates > System > Remote Assistance

Windows_Remote_Assistance_connections_gpedit-1.png

3 In the right pane of Remote Assistance in the Local Group Policy Editor, double click/tap on the Configure Solicited Remote Assistance policy to edit it. (see screenshot above)

4 Do step 5 (enable) or step 6 (disable) below for what you would like to do.

5 Enable Remote Assistance Connections to PC

This is the default setting to allow using Option One and Option Two.


A) Select (dot) Not Configured. (see screenshot below)​

B) Click/tap on OK, and go to step 7 below.​

Windows_Remote_Assistance_connections_gpedit-2.png

6 Disable Remote Assistance Connections to PC

This will disable Remote Assistance connections, and prevent using Option One and Option Two.


A) Select (dot) Disabled. (see screenshot below)​

B) Click/tap on OK, and go to step 7 below.​

Windows_Remote_Assistance_connections_gpedit-3.png

7 You can now close the Local Group Policy Editor if you like.




Option Four

Enable or Disable Remote Assistance Connections to PC via Group Policy using REG file


1 Do step 2 (enable) or step 3 (disable) below for what you would like to do.


 2. Enable Remote Assistance Connections to PC

This is the default setting to allow using Option One and Option Two.


A) Click/tap on the Download button below to download the file below, and go to step 4 below.​

Enable_Remote_Assistance_connections_via_Group_Policy.reg


(Contents of REG file for reference)
Code:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services]
"fAllowToGetHelp"=-


 3. Disable Remote Assistance Connections to PC

This will disable Remote Assistance connections, and prevent using Option One and Option Two.


A) Click/tap on the Download button below to download the file below, and go to step 4 below.​

Disable_Remote_Assistance_connections_via_Group_Policy.reg


(Contents of REG file for reference)
Code:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services]
"fAllowToGetHelp"=dword:00000000

4 Save the REG file to your desktop.

5 Double click/tap on the downloaded REG file to merge it.

6 When prompted, click/tap on Run, Yes (UAC), Yes, and OK to approve the merge.

7 You can now delete the downloaded REG file if you like.


That's it,
Shawn Brink
 

Attachments

  • Remote_Assistances.png
    Remote_Assistances.png
    6.4 KB · Views: 4
  • Disable_Remote_Assistance_connections.bat
    359 bytes · Views: 3
  • Enable_Remote_Assistance_connections.bat
    471 bytes · Views: 5
  • Disable_Remote_Assistance_connections_via_Group_Policy.reg
    648 bytes · Views: 7
  • Enable_Remote_Assistance_connections_via_Group_Policy.reg
    622 bytes · Views: 9
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