Endless BSODs on a new build

parkero1995 · Feb 6, 2024

SlicEnDicE said:
Yes.

Remove dGPU

Reset BIOS to defaults (important)

Update BIOS to latest

Reset BIOS to defaults(even more important)

Predownload most MB drivers

Predownload Prime95

Predownload HWInfo or similar small tool to monitor temps.

Do a fresh Windows install (ensure it's pretty recent creation)

Install Chipset Driver

Reboot

Let Windows update install rest of the drivers

Reboot

Then install all still missing drivers

Run Prime95 for 10-15minutes and monitor CPU temps with HWInfo.

If you get a crash, take note of BSOD code, stop testing and grab crashlogs either by using the log collector found at this forum or at minimum at least export the main Event lists from Event Viewer.

Altermatively you can use Armory Crate, but that in it self could be an issue to consider. Thus manual install. You don't need HWInfo if you use AC, since that lets you monitor CPU temps.

How can I pre-download those items?

parkero1995 · Feb 6, 2024

Here is a link to my log zip: PARKER-(2024-02-06_18-30-00).zip

parkero1995 · Feb 6, 2024

SlicEnDicE said:
Yes.

Remove dGPU

Reset BIOS to defaults (important)

Update BIOS to latest

Reset BIOS to defaults(even more important)

Predownload most MB drivers

Predownload Prime95

Predownload HWInfo or similar small tool to monitor temps.

Do a fresh Windows install (ensure it's pretty recent creation)

Install Chipset Driver

Reboot

Let Windows update install rest of the drivers

Reboot

Then install all still missing drivers

Run Prime95 for 10-15minutes and monitor CPU temps with HWInfo.

If you get a crash, take note of BSOD code, stop testing and grab crashlogs either by using the log collector found at this forum or at minimum at least export the main Event lists from Event Viewer.

Altermatively you can use Armory Crate, but that in it self could be an issue to consider. Thus manual install. You don't need HWInfo if you use AC, since that let's you monitor CPU temps.

Here is my log link: PARKER-(2024-02-06_18-30-00).zip

Not sure if the multiquote worked.

zbook · Feb 6, 2024

Please make sure that Windows is activated.

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Reactivating Windows after a hardware change - Microsoft Support

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PenPusher · Feb 7, 2024

Are you using XMP or default ram settings on motherboard bios?

parkero1995 · Feb 7, 2024

PenPusher said:
Are you using XMP or default ram settings on motherboard bios?

Default. In the RMA process with Intel now and they suggested changing my SVID to “Intel Fail Safe”. I did, reinstalled windows, ran prime95, and everything seems to be OK. Just waiting to see if it starts BSODs again.

SlicEnDicE · Feb 7, 2024

parkero1995 said:
Default. In the RMA process with Intel now and they suggested changing my SVID to “Intel Fail Safe”. I did, reinstalled windows, ran prime95, and everything seems to be OK. Just waiting to see if it starts BSODs again.

This was a 13000-series CPU, right? These are known to have issues...a lot of reports on the internet.

~~Intel Failsafe voltages (over voltage) may work well for a while, but sooner or later one or two cores will fail completely.~~

If this setting fixed your issue, then make sure you RMA the CPU after first possible BSOD that follows, while it's still on warranty.

parkero1995 · Feb 7, 2024

SlicEnDicE said:
This was a 13000-series CPU, right? These are known to have issues...a lot of reports on the internet.

Intel Failsafe voltages (over voltage) may work well for a while, but sooner or later one or two cores will fail completely.

If this setting fixed your issue, then make sure you RMA the CPU after first possible BSOD that follows, while it's still on warranty.

Yup. I7-13700k.

What exactly is the fail safe even doing? Just throttling voltage to the cores?

SlicEnDicE · Feb 7, 2024

parkero1995 said:
Yup. I7-13700k.

What exactly is the fail safe even doing? Just throttling voltage to the cores?

I checked what it does.

Intel Fail Safe is actually voltages set to Intel specs, while Auto is actually an undervolt setting. IFS will not affect the lifespan of your CPU. But if you still get crashes in CPU stress tests or at idle, it is very likely something is wrong with your CPU.

Also enable Under Voltage Protection if you can find it in your BIOS. This ensures voltages will never drop too low.

With all these settings your computer will run a bit warmer than you're used to, so ensure your cooling is adequate.

parkero1995 · Feb 7, 2024

SlicEnDicE said:
I checked what it does.

Intel Fail Safe is actually voltages set to Intel specs, while Auto is actually an undervolt setting. IFS will not affect the lifespan of your CPU. But if you still get crashes in CPU stress tests or at idle, it is very likely something is wrong with your CPU.

Also enable Under Voltage Protection if you can find it in your BIOS. This ensures voltages will never drop too low.

With all these settings your computer will run a bit warmer than you're used to, so ensure your cooling is adequate.

I ran prime95 after the Intel suggestion and temps were table at 80C which is good for the 13700k

SlicEnDicE · Feb 7, 2024

parkero1995 said:
I ran prime95 after the Intel suggestion and temps were table at 80C which is good for the 13700k

Yeah that's very good.

SlicEnDicE · Feb 8, 2024

Any news about stability? Everything working great still?

parkero1995 · Feb 8, 2024

SlicEnDicE said:
Any news about stability? Everything working great still?

I haven’t booted it back up since the Prime95 runs! Just been busy. I plan on doing that tonight, downloading some games and seeing how it does.

I’m wondering if Intel will just warranty the CPU on the basis that I’m having to not run default settings. That seems like something wrong with their product…

Ghot · Feb 8, 2024

abactuon said:
There are only two mistakes you can make when assembling a computer: Mounting the cooling system incorrectly or bending the pins on the socket.

Try disconnecting the dedicated graphics card.

Oh, I can make more mistakes than just those.

1. Don't match up the tiny triangles when inserting the CPU.
2. Flex the motherboard enough to crack the solder runs.
3. Run the RAM in the wrong slots.
4. Spill a vanilla malted milkshake all over the motherboard.
5. Drop metal filings all over the motherboard and on the power supply.
6. The old static discharge thing.
7. Leave the computer unattended with a child.
8. Mess around with the BIOS settings.

And other things...

SlicEnDicE · Feb 8, 2024

parkero1995 said:
I’m wondering if Intel will just warranty the CPU on the basis that I’m having to not run default settings. That seems like something wrong with their product…

No they won't if it runs fine using Intel Fail Safe mode, which is the actual Intel CPU spec.

parkero1995 · Feb 8, 2024

SlicEnDicE said:
No they won't if it runs fine using Intel Fail Safe mode, which is the actual Intel CPU spec.

Yep it’s running fine in Intel fail safe but my temps are now 10-12deg hotter. Is that OK long term? I feel like that’s an obvious issue with the component considering it ran fine for 4 months at auto svid behavior

SlicEnDicE · Feb 9, 2024

parkero1995 said:
Yep it’s running fine in Intel fail safe but my temps are now 10-12deg hotter. Is that OK long term? I feel like that’s an obvious issue with the component considering it ran fine for 4 months at auto svid behavior

Idle temps are higher because the voltage won't drop as low now.

What kind of idle temperatures are we talking about? If it went from 30ish to 40, then there's nothing to worry about. This should not affect top temperatures under load.

Ofc. you can take this up with Intel and see what they say.

parkero1995 · Feb 9, 2024

SlicEnDicE said:
Idle temps are higher because the voltage won't drop as low now.

What kind of idle temperatures are we talking about? If it went from 30ish to 40, then there's nothing to worry about. This should not affect top temperatures under load.

Ofc. you can take this up with Intel and see what they say.

Idle temps remained the same. The gaming temps have raised. Fortnite for example sat at high 60s with spikes into the 70s. No I’m at high 70s with spikes into the 80s.

parkero1995 · Mar 6, 2024

zbook said:
Please make sure that Windows is activated.

Using the Windows Activation troubleshooter - Microsoft Support

Learn how to use the Activation troubleshooter to resolve common activation issues in Windows.

support.microsoft.com

Reactivating Windows after a hardware change - Microsoft Support

Learn how to prepare your Windows device for a hardware change and find help reactivating Windows after a hardware change is complete.

support.microsoft.com

PenPusher said:
Are you using XMP or default ram settings on motherboard bios?

Ghot said:
Oh, I can make more mistakes than just those.

1. Don't match up the tiny triangles when inserting the CPU.
2. Flex the motherboard enough to crack the solder runs.
3. Run the RAM in the wrong slots.
4. Spill a vanilla malted milkshake all over the motherboard.
5. Drop metal filings all over the motherboard and on the power supply.
6. The old static discharge thing.
7. Leave the computer unattended with a child.
8. Mess around with the BIOS settings.

And other things...

View attachment 86419

SlicEnDicE said:
Idle temps are higher because the voltage won't drop as low now.

What kind of idle temperatures are we talking about? If it went from 30ish to 40, then there's nothing to worry about. This should not affect top temperatures under load.

Ofc. you can take this up with Intel and see what they say.

Just following up with all you great people that helped me!

After running on Intel fail safe for a few weeks, everything was fine but temps were insane.

Warrantied by CPU and Intel sent me the new one yesterday. Installed it and everything is working wonderfully. Since it was working on default MOBO settings, I tried my luck with undervolting (something the last one could never handle) and it’s been working like a champ with a significant undervolt. Seems as tho I’ve won the silicon lottery this time around.