Epson XP-6100 printer suddenly does not recognize any ink cartridges


CharlieDog

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Of all the peripherals a person has to deal with on a desktop computer I can understand why printers are the most hated. My wife's XP-6100 printer is about three years old, was purchased as an Epson refurbished unit, and has been working fine even with non-Epson branded ink cartridges, but suddenly it has a maintenance error message and does not recognize any ink cartridges-two of the five cartridges are Epson, and three are non-Epson brand. She doesn't recall seeing a firmware update recently. And even it there was, why would it affect all of the ink cartridges? The printer is just not reading them.
I have tried removing and reinstalling the cartridges. I have tried resetting the printer memory. So far every time it comes back to the same error message. I uninstalled the printer in Device Manager and reinstalled it, and it made no difference. I am open to any ides or suggestions.

Her computer is running Windows 11 Version 24H2.
 

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Other than telling you to install all genuine Epson cartridges, which I have doubt would fix it, your printer probably died. All printers have several circuit boards in them that can be prone to failure, especially in inkjet printers.
Look on the control panel. Does it give an error message.
 

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Thanks for response. Regarding the ink cartridges-two are Epson brand and three are non-Epson brand and have been working fine for awhile.
The display panel on the printer (I presume that's what you mean by control panel) says 'Maintenance error. Cannot recognize ink cartridge.' And that applies to all five cartridges.
 

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    Windows 11 Pro Version 24H2
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    Core i7-8700
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    32 GB DDR4-2666
    Graphics Card(s)
    Zotac Gaming GeForce GTX 1650 OC
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    Silicon Power UD90 M.2 NVMe 1TB
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    Several Logitech mice
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    1 GB/S
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    Chrome
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    HP Laptop14-cf1020od
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    i3-8145U
    Memory
    16 GB DDR4-2666
    Hard Drives
    WD Blue 250 GB M.2 SATA SSD
here is a troubleshooting how to for Epson printers which goes through many stages of troubleshooting.

edit. wrong link posted, my apologies.
it maybe of help. best of luck, Steve ..
 
Last edited:

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    RealTek
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    24" HP AiO
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    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
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    24" All in One
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    Default Air Cooling
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    HP WiFi UK extended
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    Dell 13" Latitude 2017
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    i5 7200u
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    16GB DDR4
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    Intel
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    Intel
    Monitor(s) Displays
    13" Dell Laptop
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    250GB Crucial 2.5" SSD
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    Generic WiFi 3 button
    Internet Speed
    WiFi only
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    Mainly Open Source Software

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