error code 0X00000000000000000 could not write to memory


When I install windows 11 (clean install) and later start up a few times, the errors already come
Without install mcafee
 

My Computer

System One

  • OS
    Wondows 11 Pro 21h2
    Computer type
    Laptop
    Manufacturer/Model
    hp
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.20 GHz
    Motherboard
    ?
    Memory
    8gb
    Graphics Card(s)
    intel uhd
    Sound Card
    realtek
    Other Info
    HP Notebook 15s-fq1442nd
Please modify the default language to English and then run the V2 log collector.
Upload results directly into this thread or use share links: one drive, drop box, or google drive.





There are scripts in Ten Forums.
Please logon there to run the scripts.
If you have problems with logon then comment into this thread.

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
here the results of tuneup:
Microsoft Windows 11 Pro Version 21H2 (OS Build 22000.527)

==================================================================

Started on zo 06-03-2022 at 22:00:27,79

[SFC /ScanNow]

Beginning system scan. This process will take some time.

Results:

Windows Resource Protection did not find any integrity violations.

==================================================================

Started on zo 06-03-2022 at 22:02:10,56

[DISM /online /cleanup-image /ScanHealth]

Deployment Image Servicing and Management tool
Version: 10.0.22000.1

Image Version: 10.0.22000.527

No component store corruption detected.

The operation completed successfully.

==================================================================

Started on zo 06-03-2022 at 22:03:56,93

[DISM /online /cleanup-image /RestoreHealth]

Deployment Image Servicing and Management tool
Version: 10.0.22000.1

Image Version: 10.0.22000.527

The restore operation completed successfully.

The operation completed successfully.

==================================================================

The second "SFC /ScanNow" was skipped, as the first output the following:

Windows Resource Protection did not find any integrity violations.

==================================================================

Started on zo 06-03-2022 at 22:05:43,23

[ChkDsk /Scan]

The type of the file system is NTFS.

Stage 1: Examining basic file system structure ...
287232 file records processed.
File verification completed.
Phase duration (File record verification): 3.44 seconds.
8182 large file records processed.
Phase duration (Orphan file record recovery): 3.37 milliseconds.
0 bad file records processed.
Phase duration (Bad file record checking): 0.11 milliseconds.

Stage 2: Examining file name linkage ...
9545 reparse records processed.
421052 index entries processed.
Index verification completed.
Phase duration (Index verification): 13.45 seconds.
0 unindexed files scanned.
Phase duration (Orphan reconnection): 225.49 milliseconds.
0 unindexed files recovered to lost and found.
Phase duration (Orphan recovery to lost and found): 4.16 milliseconds.
9545 reparse records processed.
Phase duration (Reparse point and Object ID verification): 19.49 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 198.30 milliseconds.
66911 data files processed.
Phase duration (Data attribute verification): 0.07 milliseconds.
CHKDSK is verifying Usn Journal...
38345304 USN bytes processed.
Usn Journal verification completed.
Phase duration (USN journal verification): 319.00 milliseconds.

Windows has scanned the file system and found no problems.

No further action is required.

124294143 KB total disk space.
38648008 KB in 211977 files.
156152 KB in 66912 indexes.
0 KB in bad sectors.
399243 KB in use by the system.
65536 KB occupied by the log file.
85090740 KB available on disk.

4096 bytes in each allocation unit.
31073535 total allocation units on disk.
21272685 allocation units available on disk.
Total duration: 17.66 seconds (17666 ms).

==================================================================

Started on zo 06-03-2022 at 22:06:09,85

AutoReboot

TRUE

==================================================================

[Set AutoReboot = False]

Updating property(s) of '\\HASSEFRAS-JJ\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 11 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.
==================================================================

AutoReboot

FALSE

==================================================================

DebugInfoType

7

==================================================================

[Set DebugInfoType = 7]

Updating property(s) of '\\HASSEFRAS-JJ\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 11 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.
==================================================================

DebugInfoType

7

==================================================================

[WMIC PageFile list]

AllocatedBaseSize=2281
CurrentUsage=755
Description=C:\pagefile.sys
InstallDate=20220303193711.434849+060
Name=C:\pagefile.sys
PeakUsage=913
Status=
TempPageFile=FALSE

==================================================================

AutomaticManagedPagefile

TRUE

==================================================================

[Set AutomaticManagedPagefile = True]

Updating property(s) of '\\HASSEFRAS-JJ\ROOT\CIMV2:Win32_ComputerSystem.Name="HASSEFRAS-JJ"'
Property(s) update successful.
==================================================================

AutomaticManagedPagefile

TRUE

==================================================================

[BcdEdit /enum {badmemory}]

RAM Defects
-----------
identifier {badmemory}

==================================================================

Finished on zo 06-03-2022 at 22:06:11,87
It took 5 minutes and 44 seconds to complete the operations.
 

My Computer

System One

  • OS
    Wondows 11 Pro 21h2
    Computer type
    Laptop
    Manufacturer/Model
    hp
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.20 GHz
    Motherboard
    ?
    Memory
    8gb
    Graphics Card(s)
    intel uhd
    Sound Card
    realtek
    Other Info
    HP Notebook 15s-fq1442nd
Can anyone see what the problem is?
 

My Computer

System One

  • OS
    Wondows 11 Pro 21h2
    Computer type
    Laptop
    Manufacturer/Model
    hp
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.20 GHz
    Motherboard
    ?
    Memory
    8gb
    Graphics Card(s)
    intel uhd
    Sound Card
    realtek
    Other Info
    HP Notebook 15s-fq1442nd
When available please update the progress with the steps in post #22.

Please make sure that the V2 upload or share link is publicly available without logon.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I don't know what you mean
 

My Computer

System One

  • OS
    Wondows 11 Pro 21h2
    Computer type
    Laptop
    Manufacturer/Model
    hp
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.20 GHz
    Motherboard
    ?
    Memory
    8gb
    Graphics Card(s)
    intel uhd
    Sound Card
    realtek
    Other Info
    HP Notebook 15s-fq1442nd
@Hassie54 <---------------- this is a mention.

1. You have to either quote or mention someone, to get their attention.
2. I think he means, to go here and get and run the V2 script, and then upload the results to Dropbox and post the share link, in this thread.




...and this is a quote..........................................................................................................................................................................................................V
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3447 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3447 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Hello @Hassie54

I've taken a look at the crash dumps, as @tomdsr pointed out they are all critical process died (0xEF) bugchecks. These are generally due to a failing hard drive or RAM module(s).

I see you have already replaced both these items so you may be needing to consider other factors - what about the cables between the motherboard and the drives? Have you replaced these?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface
    CPU
    Intel Core i5
    Memory
    8GB
    Internet Speed
    900MB/s
    Browser
    MS Edge
    Antivirus
    Microsoft Defender
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface 3
    CPU
    Intel i5 - 10th gen
    Memory
    8GB
    Graphics card(s)
    Intel Iris plus
No, only ram and hard drive
 

My Computer

System One

  • OS
    Wondows 11 Pro 21h2
    Computer type
    Laptop
    Manufacturer/Model
    hp
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.20 GHz
    Motherboard
    ?
    Memory
    8gb
    Graphics Card(s)
    intel uhd
    Sound Card
    realtek
    Other Info
    HP Notebook 15s-fq1442nd
No, only ram and hard drive
Please see if new cables can help - it is definitely worth trying for the little cost involved. Basically any poor connection can affect data transfer, a critical process dying is usually due to some corruption of the data and less likely (although not impossible) that it is a driver problem.

You are quite low on memory so the SSD is quite likely to be used a lot for virtual memory (pagefile). I think it is well worth testing both SSD and memory just in case the new ones have any problems - it is not unknown for a new device to fail.

Use Memtest86 for at least 8 passes - this will require two runs of the test do them one after the one to give one continuous run of 4+4 passes. Post the results.

Use HD Tune for the SSD. Post images of the results.

Also can you comment on any connection with the BSODs and whether it coincides with a power change such as going from battery to AC power?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface
    CPU
    Intel Core i5
    Memory
    8GB
    Internet Speed
    900MB/s
    Browser
    MS Edge
    Antivirus
    Microsoft Defender
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface 3
    CPU
    Intel i5 - 10th gen
    Memory
    8GB
    Graphics card(s)
    Intel Iris plus
The computer has a brand new operating system.

Please post a link or URL that you had used to download and install drivers.

Were you not able to find a HP source for the drivers?

Download and install: HP UEFI hardware diagnostics Version 8.5.0.0

Plan to test the computer hardware overnight in extensive and loop until error.

When the computer is powered on repetitively click F2 > run the newly installed HP UEFI hardware diagnostics > extensive > loop until error

The next day if it has made 2 or more loops then click esc > take pictures with a camera or smartphone camera > post images of the tests performed with results into this thread using share links: one drive, drop box, or google drive
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Wondows 11 Pro 21h2
    Computer type
    Laptop
    Manufacturer/Model
    hp
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.20 GHz
    Motherboard
    ?
    Memory
    8gb
    Graphics Card(s)
    intel uhd
    Sound Card
    realtek
    Other Info
    HP Notebook 15s-fq1442nd
Please post any error messages or codes.



Find a bootable flash drive that has free space.

On a working computer download and install the HP hardware diagnostics onto a bootable flash drive.

Move the flash drive to the problematic computer.

Power on the computer and repetitively click F9 > boot to the flash drive

Run the HP hardware diagnostics in extensive > loop until error > take pictures > post images or share links into this thread
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface
    CPU
    Intel Core i5
    Memory
    8GB
    Internet Speed
    900MB/s
    Browser
    MS Edge
    Antivirus
    Microsoft Defender
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface 3
    CPU
    Intel i5 - 10th gen
    Memory
    8GB
    Graphics card(s)
    Intel Iris plus
I transferred a 2nd hand motherboard to my laptop. And the problems are gone.
I also want to thank you for your help.....
 

My Computer

System One

  • OS
    Wondows 11 Pro 21h2
    Computer type
    Laptop
    Manufacturer/Model
    hp
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.20 GHz
    Motherboard
    ?
    Memory
    8gb
    Graphics Card(s)
    intel uhd
    Sound Card
    realtek
    Other Info
    HP Notebook 15s-fq1442nd

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I transferred a 2nd hand motherboard to my laptop. And the problems are gone.
I also want to thank you for your help.....
I did wonder if it was the motherboard but of course never expected you to have a replacement so was trying everything else first!
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface
    CPU
    Intel Core i5
    Memory
    8GB
    Internet Speed
    900MB/s
    Browser
    MS Edge
    Antivirus
    Microsoft Defender
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface 3
    CPU
    Intel i5 - 10th gen
    Memory
    8GB
    Graphics card(s)
    Intel Iris plus
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