Error - Driver cannot be loaded.

SlicEnDicE · Sep 12, 2021

Kol12 said:
Once I delete these am I free from the vulnerabilities in those drivers? Do you think they installed with one of the older Timing Configurator's?

It is very possible

could you please grab Sysinternals PSInfo tool and run the following command in an elevated CMD:

Code:

psinfo -s -c > %userprofile%\Desktop\software.csv

And post the CSV found on your desktop.

It lists all your installed apps

LINK: PsInfo - Windows Sysinternals

SlicEnDicE · Sep 12, 2021

Hmmm...if you are still working on that previous request, change the command to:

Code:

psinfo -s > %userprofile%\Desktop\software.txt

And open the file in Notepad and delete any possible e-mail addresses found almost at the top of the file.

That CSV output was very unconvenient.

Post the edited text file here.

SlicEnDicE · Sep 12, 2021

The output should be something like this:

Code:

System information for \\TP-A485:
Uptime:                    1 day 23 hours 31 minutes 7 seconds
Kernel version:            Windows 10 Pro, Multiprocessor Free
Product type:              Professional
Product version:           6.3
Service pack:              0
Kernel build number:       22454
Registered organization:   
Registered owner:          Windows User
IE version:                9.0000
System root:               C:\WINDOWS
Processors:                8
Processor speed:           2.2 GHz
Processor type:            AMD Ryzen 7 PRO 2700U w/ Radeon Vega Mobile Gfx
Physical memory:           3242 MB
Video driver:              AMD Radeon(TM) Vega 10 Graphics
Applications:
7-Zip 19.00 (x64) 19.00
AMD Settings 2020.1113.1501.2703613.17 12/09/2021
AMD Software 20.11.2
Active Directory Authentication Library for SQL Server 15.0.1300.359
Android Studio 3.5
Application Verifier x64 External Package 10.1.17763.132
.
.
.
.
...etc...

Kol12 · Sep 12, 2021

Well I deleted the AsrDrv101/102 drivers in Safe Mode but when I try to install Timing Configurator I get the same error again and AsrDrv101 is reinstalled to C:\Windows\sysWOW64\Drivers.....

I will do PSInfo tomorrow.

Edit: Exactly which page did you download Timing Configurator from?

SlicEnDicE · Sep 12, 2021

Grab it from here:

ASRock Z590 OC Formula

Supports 10th Gen Intel Core™ Processors and 11th Gen Intel Core™ Processors; 16 Phase 90A Dr.MOS Power Design, 12 Layer PCB; Supports DDR4 6000MHz (OC); 2 x PCIe 4.0 x16, 1 x PCIe 3.0 x16, 2 x PCIe 2.0 x1; 7.1 CH HD Audio (Realtek ALC1220 Audio Codec), ESS SABRE DAC, WIMA Audio Caps; 8 SATA3, 1...

www.asrock.com

Kol12 · Sep 12, 2021

SlicEnDicE said:
Hmmm...if you are still working on that previous request, change the command to:

Code:

psinfo -s > %userprofile%\Desktop\software.txt

And open the file in Notepad and delete any possible e-mail addresses found almost at the top of the file.

That CSV output was very unconvenient.

Post the edited text file here.

userprofile is replaced with user name correct? Command isn't working.

SlicEnDicE · Sep 12, 2021

Kol12 said:
userprofile is replaced with user name correct? Command isn't working.

no new file on your desktop?

Kol12 · Sep 12, 2021

SlicEnDicE said:
Grab it from here:

ASRock Z590 OC Formula

Supports 10th Gen Intel Core™ Processors and 11th Gen Intel Core™ Processors; 16 Phase 90A Dr.MOS Power Design, 12 Layer PCB; Supports DDR4 6000MHz (OC); 2 x PCIe 4.0 x16, 1 x PCIe 3.0 x16, 2 x PCIe 2.0 x1; 7.1 CH HD Audio (Realtek ALC1220 Audio Codec), ESS SABRE DAC, WIMA Audio Caps; 8 SATA3, 1...

www.asrock.com

That's the same page I downloaded it from and when I install it it's giving the same error - driver cannot be loaded and it's reinstalling the AsrDrv101 driver.

Kol12 · Sep 12, 2021

SlicEnDicE said:
no new file on your desktop?

psinfo is not recognized or the system cannot find the path specified.

SlicEnDicE · Sep 12, 2021

Kol12 said:
psinfo is not recognized or the system cannot find the path specified.

ah, you need to navigate into the extracted folder and then run it.

Kol12 · Sep 12, 2021

Got it now.

System information for \\WIN11:
Uptime: 0 days 0 hours 56 minutes 0 seconds
Kernel version: Windows 10 Enterprise, Multiprocessor Free
Product type: Professional
Product version: 6.3
Service pack: 0
Kernel build number: 22000
Registered organization:
Registered owner: Admin
IE version: 9.0000
System root: C:\Windows
Processors: 20
Processor speed: 3.7 GHz
Processor type: Intel(R) Core(TM) i9-10900K CPU @
Physical memory: 250 MB
Video driver: NVIDIA GeForce RTX 3080
Applications:
ASUS AIOFan HAL 1.1.22.0
ASUS AURA Display Component 1.1.29.0
ASUS AURA Extension Card HAL 1.1.0.7
ASUS AURA Headset Component 1.3.21.0
ASUS AURA Motherboard HAL 1.1.7.0
ASUS AURA Odd Component 1.0.9.0
ASUS AURA VGA Component 0.0.3.1
ASUS Aac_NBDT HAL 2.4.1.0
ASUS Keyboard HAL 1.1.45.0
ASUS MB Peripheral Products 1.0.35
ASUS Mouse HAL 1.1.0.42
ASUS MousePad HAL 1.0.2.5
AURA 1.07.84
AURA DRAM Component 1.1.07
AURA Service 3.04.34
AURA Service 3.04.34
AURA lighting effect add-on 0.0.8
Assassin's Creed Valhalla
DTS Connect Pack version 2.02.00 2.02.00
Dolby Digital Live Pack version 4.02.00 4.02.00
ENE IO Driver 3.3.0
ENE RGB HAL 1.1.28.0
ENE_ESD_ASM_HAL 1.0.9.5
ENE_X-JMI_HAL 1.0.5.1
Futuremark SystemInfo 5.41.910.0
Hash Tool 1.2.1 1.2.1
Intel(R) Chipset Device Software 10.1.18836.8283
Kingston AURA DRAM Component 1.1.5
MSI Afterburner 4.6.4 Beta 3 4.6.4 Beta 3
Microsoft Edge 93.0.961.44
Microsoft Edge Update 1.3.151.27
Microsoft Edge WebView2 Runtime 93.0.961.44
Microsoft OneDrive 21.160.0808.0002
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 9.0.30729.6161
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 11.0.61030.0
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 11.0.61030.0
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 12.0.30501.0
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 12.0.30501.0
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 12.0.21005
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29914 14.28.29914.0
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334 14.28.29334.0
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334 14.28.29334
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334 14.28.29334
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.8.4
Patriot Viper M2 SSD RGB 1.0.6.3
RivaTuner Statistics Server 7.3.2 Beta 2 7.3.2 Beta 2
Rockstar Games Launcher 1.0.46.448
Rockstar Games Social Club 2.0.9.0
Samsung Magician 6.3.0.330
Sound Blaster AE-Series Driver 1.0.01.06
Sound Blaster Command version 3.5.03.00 3.5.03.00
Steam 2.10.91.91
Ubisoft Connect 124.3.10571
Universal Holtek RGB DRAM 1.0.0.1
WD_BLACK AN1500 1.0.12.0
WD_BLACK D50 1.0.9.0
Watch Dogs Legion

SlicEnDicE · Sep 12, 2021

Ok, nothing out of the ordinary there except that you have so many RGB apps. Preparing for Christmas? :wink:

Ok, you could try find those two AsRock IO drivers via device manager.
In device manager, click on View -> Show hidden Devices and check if you can spot The Asrock IO devices/drivers.

SlicEnDicE · Sep 12, 2021

Note, the devices you are looking for are a bit grayed out because they are not in use. The ones with normal coloring are actively in use so they are not of interest.

Kol12 · Sep 12, 2021

All of those RGB apps are installed with Asus Aura. I don't think I need half of them.

I've deleted the Asrock IO drivers from the Windows directory. Do you think something is still lurking?

SlicEnDicE · Sep 12, 2021

Kol12 said:
All of those RGB apps are installed with Asus Aura. I don't think I need half of them.

I've deleted the Asrock IO drivers from the Windows directory. Do you think something is still lurking?

Naah, only thing you could do is also remove the entries found by Autoruns.

SlicEnDicE · Sep 12, 2021

Remember to reboot once all is removed.

Kol12 · Sep 12, 2021

Why do you think the AsrDrv101 is reinstalling with timing configurator after its been deleted? AsrDrv101 shouldn't be installing with the timing configurator from the link you provided should it?

SlicEnDicE · Sep 12, 2021

Kol12 said:
Why do you think the AsrDrv101 is reinstalling with timing configurator after its been deleted? AsrDrv101 shouldn't be installing with the timing configurator from the link you provided should it?

I have no clue where that came from, but the driver should not install using the link I provided. I could check this though...

UPDATE: Tested that there is no Asr*.sys installed after i installed the Asrock Timing Configurator v4.0.9 from the link I provided

UPDATE: Scratch everything I just said...it installs the driver afterall. Found it in a different location.

SlicEnDicE · Sep 12, 2021

AsrDrv102.sys v1.000 is from 2012 and has many vulnerabilities. No wonder why it is flagged as unsafe/untrusted. Not sure why my system did not flag it though...

Kol12 · Sep 13, 2021

SlicEnDicE said:
AsrDrv102.sys v1.000 is from 2012 and has many vulnerabilities. No wonder why it is flagged as unsafe/untrusted. Not sure why my system did not flag it though...

Is the latest Timing Configurator (4.0.9) installing the vulnerable driver? I checked and my version of AsrDrv102.sys is 1.0.0.0 located at C:\Windows\SysWOW64\Drivers. Asrock are supposed to have patched this....