Error Not enough space on disk drive


S

Skerro

Member
Local time
8:45 PM
Posts
9
OS
Windows 11
Does anyone know if "Error Not enough space on disk drive" a windows error message, an application error or a system error? I am experiencing this on my Infinity laptop when I try to restore a "Family Tree Maker Backup (FTMB File)" into my Family Tree Maker application. I have 16 Gb of RAM & 790 Gb of disk space free on the laptop. The file size is 1.69 Mb. The file opens properly on my desktop tower pc with Windows 10 OS. So I don't think the file is corrupt.

Regards

Skerro
1703493781924.png
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7735HS with Radeon Graphics 3.2016.0 GBNVIDIA RTX 4050
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Infinity Q16-7A405-BM
CPU
AMD Ryzen 7 7735HS with Radeon Graphics 3.20
Motherboard
Standard GM6BG5Q0055COM
Memory
16.0 GB
Graphics Card(s)
NVIDIA RTX 4050
If you have 790 GB free on C drive then it's likely problem with Family Tree Maker application and troubleshooting should start with the app.

What is the location into which FTMB is saving backup files?
 

My Computer My Computer

At a glance

Windows 11 Pro 23H2Intel i3 8100 @3.6Ghz1 x 16GB DDR4 @2400 MHzNvidia GeForce GT 1030 2GB SDDR4
OS
Windows 11 Pro 23H2
Computer type
PC/Desktop
Manufacturer/Model
MSI / MS-7B29
CPU
Intel i3 8100 @3.6Ghz
Motherboard
H310M PRO-VDH (MS-7B29)
Memory
1 x 16GB DDR4 @2400 MHz
Graphics Card(s)
Nvidia GeForce GT 1030 2GB SDDR4
Sound Card
Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
Monitor(s) Displays
Acer V226HQL
Screen Resolution
1920 x 1080
Hard Drives
SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
PSU
ATX, details unknown
Case
Everest 551B
Cooling
details unknown
Keyboard
Mechanical Gaming Hydra R7 - Rampage
Mouse
Logitech G703
Internet Speed
Down: 28Mbps / Up: 19Mbps
Browser
Microsoft Edge
Antivirus
Microsoft Defender Antivirus
Other Info
Bluetooth: TP Link 5.0 Nano USB adapter UB500
WLAN: D-Link 150 Pico USB adapter, N standard
Web camera: Logitech C270 HD 720p @30fps
Microphone: Trust MICO, model 23790
I have a Synology NAS which is where the backup files are located. The Tower PC also restores from and backs up to this location.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7735HS with Radeon Graphics 3.2016.0 GBNVIDIA RTX 4050
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Infinity Q16-7A405-BM
CPU
AMD Ryzen 7 7735HS with Radeon Graphics 3.20
Motherboard
Standard GM6BG5Q0055COM
Memory
16.0 GB
Graphics Card(s)
NVIDIA RTX 4050
It's possible that the app doesn't work well with network drives for what ever reason,
try changing save location to local C drive to see if this is true.
 

My Computer My Computer

At a glance

Windows 11 Pro 23H2Intel i3 8100 @3.6Ghz1 x 16GB DDR4 @2400 MHzNvidia GeForce GT 1030 2GB SDDR4
OS
Windows 11 Pro 23H2
Computer type
PC/Desktop
Manufacturer/Model
MSI / MS-7B29
CPU
Intel i3 8100 @3.6Ghz
Motherboard
H310M PRO-VDH (MS-7B29)
Memory
1 x 16GB DDR4 @2400 MHz
Graphics Card(s)
Nvidia GeForce GT 1030 2GB SDDR4
Sound Card
Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
Monitor(s) Displays
Acer V226HQL
Screen Resolution
1920 x 1080
Hard Drives
SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
PSU
ATX, details unknown
Case
Everest 551B
Cooling
details unknown
Keyboard
Mechanical Gaming Hydra R7 - Rampage
Mouse
Logitech G703
Internet Speed
Down: 28Mbps / Up: 19Mbps
Browser
Microsoft Edge
Antivirus
Microsoft Defender Antivirus
Other Info
Bluetooth: TP Link 5.0 Nano USB adapter UB500
WLAN: D-Link 150 Pico USB adapter, N standard
Web camera: Logitech C270 HD 720p @30fps
Microphone: Trust MICO, model 23790
Sorry, I've misread your OP, you said you can open the file with FTMB app from local drive but can't open it from NAS drive?

Can you manually access the file and copy it from NAS drive?
 

My Computer My Computer

At a glance

Windows 11 Pro 23H2Intel i3 8100 @3.6Ghz1 x 16GB DDR4 @2400 MHzNvidia GeForce GT 1030 2GB SDDR4
OS
Windows 11 Pro 23H2
Computer type
PC/Desktop
Manufacturer/Model
MSI / MS-7B29
CPU
Intel i3 8100 @3.6Ghz
Motherboard
H310M PRO-VDH (MS-7B29)
Memory
1 x 16GB DDR4 @2400 MHz
Graphics Card(s)
Nvidia GeForce GT 1030 2GB SDDR4
Sound Card
Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
Monitor(s) Displays
Acer V226HQL
Screen Resolution
1920 x 1080
Hard Drives
SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
PSU
ATX, details unknown
Case
Everest 551B
Cooling
details unknown
Keyboard
Mechanical Gaming Hydra R7 - Rampage
Mouse
Logitech G703
Internet Speed
Down: 28Mbps / Up: 19Mbps
Browser
Microsoft Edge
Antivirus
Microsoft Defender Antivirus
Other Info
Bluetooth: TP Link 5.0 Nano USB adapter UB500
WLAN: D-Link 150 Pico USB adapter, N standard
Web camera: Logitech C270 HD 720p @30fps
Microphone: Trust MICO, model 23790
I did uninstall the App and re-install it and also the latest update. I think you may be correct though about the App being the problem. It might also be linked to the NAS communications.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7735HS with Radeon Graphics 3.2016.0 GBNVIDIA RTX 4050
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Infinity Q16-7A405-BM
CPU
AMD Ryzen 7 7735HS with Radeon Graphics 3.20
Motherboard
Standard GM6BG5Q0055COM
Memory
16.0 GB
Graphics Card(s)
NVIDIA RTX 4050
I did copy the file from the NAS onto the desktop but the restore failed with the same message.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7735HS with Radeon Graphics 3.2016.0 GBNVIDIA RTX 4050
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Infinity Q16-7A405-BM
CPU
AMD Ryzen 7 7735HS with Radeon Graphics 3.20
Motherboard
Standard GM6BG5Q0055COM
Memory
16.0 GB
Graphics Card(s)
NVIDIA RTX 4050
Skerro said:
I did copy the file from the NAS onto the desktop but the restore failed with the same message.
Click to expand...
If the app can't restore the file from local disk then it's not an issue with the NAS but more likely permissions issue.

Try running the app as Administrator and try to import the file from local disk where you coped the file, does this work?
 

My Computer My Computer

At a glance

Windows 11 Pro 23H2Intel i3 8100 @3.6Ghz1 x 16GB DDR4 @2400 MHzNvidia GeForce GT 1030 2GB SDDR4
OS
Windows 11 Pro 23H2
Computer type
PC/Desktop
Manufacturer/Model
MSI / MS-7B29
CPU
Intel i3 8100 @3.6Ghz
Motherboard
H310M PRO-VDH (MS-7B29)
Memory
1 x 16GB DDR4 @2400 MHz
Graphics Card(s)
Nvidia GeForce GT 1030 2GB SDDR4
Sound Card
Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
Monitor(s) Displays
Acer V226HQL
Screen Resolution
1920 x 1080
Hard Drives
SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
PSU
ATX, details unknown
Case
Everest 551B
Cooling
details unknown
Keyboard
Mechanical Gaming Hydra R7 - Rampage
Mouse
Logitech G703
Internet Speed
Down: 28Mbps / Up: 19Mbps
Browser
Microsoft Edge
Antivirus
Microsoft Defender Antivirus
Other Info
Bluetooth: TP Link 5.0 Nano USB adapter UB500
WLAN: D-Link 150 Pico USB adapter, N standard
Web camera: Logitech C270 HD 720p @30fps
Microphone: Trust MICO, model 23790
I ran app as administrator and tried to restore the file from the local disk. Sadly I get the same error message.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7735HS with Radeon Graphics 3.2016.0 GBNVIDIA RTX 4050
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Infinity Q16-7A405-BM
CPU
AMD Ryzen 7 7735HS with Radeon Graphics 3.20
Motherboard
Standard GM6BG5Q0055COM
Memory
16.0 GB
Graphics Card(s)
NVIDIA RTX 4050
I wonder if I should try the Family Tree Maker support forum?
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7735HS with Radeon Graphics 3.2016.0 GBNVIDIA RTX 4050
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Infinity Q16-7A405-BM
CPU
AMD Ryzen 7 7735HS with Radeon Graphics 3.20
Motherboard
Standard GM6BG5Q0055COM
Memory
16.0 GB
Graphics Card(s)
NVIDIA RTX 4050
Skerro said:
I wonder if I should try the Family Tree Maker support forum?
Click to expand...
Yes why not, at least their members have the app installed and can test your case,
Probably nobody on this forums has it installed so we can only guess.
 

My Computer My Computer

At a glance

Windows 11 Pro 23H2Intel i3 8100 @3.6Ghz1 x 16GB DDR4 @2400 MHzNvidia GeForce GT 1030 2GB SDDR4
OS
Windows 11 Pro 23H2
Computer type
PC/Desktop
Manufacturer/Model
MSI / MS-7B29
CPU
Intel i3 8100 @3.6Ghz
Motherboard
H310M PRO-VDH (MS-7B29)
Memory
1 x 16GB DDR4 @2400 MHz
Graphics Card(s)
Nvidia GeForce GT 1030 2GB SDDR4
Sound Card
Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
Monitor(s) Displays
Acer V226HQL
Screen Resolution
1920 x 1080
Hard Drives
SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
PSU
ATX, details unknown
Case
Everest 551B
Cooling
details unknown
Keyboard
Mechanical Gaming Hydra R7 - Rampage
Mouse
Logitech G703
Internet Speed
Down: 28Mbps / Up: 19Mbps
Browser
Microsoft Edge
Antivirus
Microsoft Defender Antivirus
Other Info
Bluetooth: TP Link 5.0 Nano USB adapter UB500
WLAN: D-Link 150 Pico USB adapter, N standard
Web camera: Logitech C270 HD 720p @30fps
Microphone: Trust MICO, model 23790
Okay zebal, thanks for your help.
regards
Skerro
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7735HS with Radeon Graphics 3.2016.0 GBNVIDIA RTX 4050
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Infinity Q16-7A405-BM
CPU
AMD Ryzen 7 7735HS with Radeon Graphics 3.20
Motherboard
Standard GM6BG5Q0055COM
Memory
16.0 GB
Graphics Card(s)
NVIDIA RTX 4050
@Skerro
Question,
Is the app version on your tower PC the same as on laptop?
It could be that the file was exported with different app version.

On your laptop try creating a brand new tree and export it, then try to import the new tree, does importing new tree works?
 

My Computer My Computer

At a glance

Windows 11 Pro 23H2Intel i3 8100 @3.6Ghz1 x 16GB DDR4 @2400 MHzNvidia GeForce GT 1030 2GB SDDR4
OS
Windows 11 Pro 23H2
Computer type
PC/Desktop
Manufacturer/Model
MSI / MS-7B29
CPU
Intel i3 8100 @3.6Ghz
Motherboard
H310M PRO-VDH (MS-7B29)
Memory
1 x 16GB DDR4 @2400 MHz
Graphics Card(s)
Nvidia GeForce GT 1030 2GB SDDR4
Sound Card
Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
Monitor(s) Displays
Acer V226HQL
Screen Resolution
1920 x 1080
Hard Drives
SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
PSU
ATX, details unknown
Case
Everest 551B
Cooling
details unknown
Keyboard
Mechanical Gaming Hydra R7 - Rampage
Mouse
Logitech G703
Internet Speed
Down: 28Mbps / Up: 19Mbps
Browser
Microsoft Edge
Antivirus
Microsoft Defender Antivirus
Other Info
Bluetooth: TP Link 5.0 Nano USB adapter UB500
WLAN: D-Link 150 Pico USB adapter, N standard
Web camera: Logitech C270 HD 720p @30fps
Microphone: Trust MICO, model 23790
Thanks Zebal, I have just woken up so I will try that after breakfast. I will post a reply as to how it went.
Cheers
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7735HS with Radeon Graphics 3.2016.0 GBNVIDIA RTX 4050
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Infinity Q16-7A405-BM
CPU
AMD Ryzen 7 7735HS with Radeon Graphics 3.20
Motherboard
Standard GM6BG5Q0055COM
Memory
16.0 GB
Graphics Card(s)
NVIDIA RTX 4050
The version of FAM may be an issue especially if the file is from a newer version trying to be opened on an older version, have seen problem with FTM12 files versus FTM 8. Have also seen issues with programs when the paging file/swapfile/Virtual Memory allocation is too small or has been disabled, programs need a little "elbow room" for temporarily holding files.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Thanks for your reply. I am using FTM 2019 and installed the latest update. The backup file was created with FTM 2019 so the application and the file should be compatible.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7735HS with Radeon Graphics 3.2016.0 GBNVIDIA RTX 4050
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Infinity Q16-7A405-BM
CPU
AMD Ryzen 7 7735HS with Radeon Graphics 3.20
Motherboard
Standard GM6BG5Q0055COM
Memory
16.0 GB
Graphics Card(s)
NVIDIA RTX 4050
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