Error when updating Defender


M

Murray Sobol

Active member
Local time
10:00 AM
Posts
30
OS
Windows 11
When I installed Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.399.1183.0) I got a message: error encountered.

Unfortunately the error flashes by quickly.

Anyone else getting an error on this update?

I did not find a log of this update, is there one somewhere that I am not aware of??
Thanks
 
Windows Build/Version
22H2 (OS Build 22621.2428)

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI
    CPU
    Intel i7-10750H CPU @2.60 GHz, 2592 MHz, 6 cores
    Memory
    32GB
Murray Sobol said:
When I installed Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.399.1183.0) I got a message: error encountered.

Unfortunately the error flashes by quickly.

Anyone else getting an error on this update?

I did not find a log of this update, is there one somewhere that I am not aware of??
Thanks
Click to expand...
Mine installed without issues...

1698069789432.png
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22631.3374
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    CPU
    Intel Celeron N4000 @ 1.10GHz Gemini Lake 14nm
    Motherboard
    LENOVO LNVNB161216 (U3E1)
    Memory
    8GB Ram
    Graphics Card(s)
    Intel UHD Graphics 600 (Lenovo)
    Sound Card
    Realtek High Definition Audio Intel Display Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080
    Hard Drives
    512GB Western Digital WDC PC SN530 SDBPMPZ-512G-1101 (Unknown (SSD))
    Keyboard
    Laptop Keyboard
    Mouse
    G5 Gaming Mouse
    Internet Speed
    50mbps/50mbps
    Browser
    Chrome/Edge
    Antivirus
    Microsoft Defender
  • Operating System
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    CPU
    Intel Celeron N4000 @ 1.10GHz Gemini Lake 14nm
    Motherboard
    LENOVO LNVNB161216 (U3E1)
    Memory
    8GB Ram
    Graphics card(s)
    Intel UHD Graphics 600 (Lenovo)
    Sound Card
    Realtek High Definition Audio Intel Display Audio
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080
    Mouse
    G5 Gaming Mouse
    Keyboard
    Laptop Keyboard
    Internet Speed
    50mbps/50mbps
    Browser
    Chrome/Edge
    Antivirus
    Microsoft Defender
Here are a few techniques to reset the Windows Update components to fix stuck updates trying to download and install on Windows.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Download and run the Platform Update (4.18.23100.2005), wait a minute, restart and try to run the update again.
Code: 
http://download.windowsupdate.com/d/msdownload/update/software/defu/2023/10/updateplatform.amd64fre_0b04a60cc169ffb99b3740d64288fabc9bf7128c.exe
 

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My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 & No fTPM (07/19)
    Motherboard
    MSI B450 TOMAHAWK 7C02v1E & IFX TPM (07/19)
    Memory
    4x 8GB ADATA XPG GAMMIX D10 DDR4 3200MHz CL16
    Graphics Card(s)
    MSI Radeon RX 580 ARMOR 8G OC @48FPS (08/19)
    Sound Card
    Creative Sound Blaster Z (11/16)
    Monitor(s) Displays
    24" AOC G2460VQ6 (01/19)
    Screen Resolution
    1920×1080@75Hz & FreeSync (DisplayPort)
    Hard Drives
    ADATA XPG GAMMIX S11 Pro SSD 512GB (07/19)
    PSU
    Seasonic M12II-520 80 Plus Bronze (11/16)
    Case
    Lian Li PC-7NB & 3x Noctua NF-S12A FLX@700rpm (11/16)
    Cooling
    CPU Cooler Noctua NH-U12S@700rpm (07/19)
    Keyboard
    HP Wired Desktop 320K + Rabalux 76017 Parker (01/24)
    Mouse
    Logitech M330 Silent Plus (04/23)
    Internet Speed
    400/40 Mbps via RouterOS (05/21) & TCP Optimizer
    Browser
    Edge (No FB/Google) & Brave for YouTube & LibreWolf for FB
    Antivirus
    NoAV & Binisoft WFC & NextDNS
    Other Info
    Headphones: Sennheiser RS170 (09/10)
    Phone: Samsung Galaxy Xcover 7 (02/24)
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