Event ID 1000 - How to debug


W

WebMaximus

Active member
Local time
12:57 AM
Posts
2
OS
Windows 11
I have an issue I could really need some help with.

I spend a lot of time in Microsoft Flight Simulator but lately, it keeps crashing to the desktop with no error message. Looking in the Windows Event Viewer Application log, it's always the same error caused by the same module. In this case flightsimulator.exe

Sometimes it will crash after 30 minutes, someone I can fly for hours before it will crash. On rare occasions, I mange to fly from A to B without a crash.

I'm far from the only one having this problem. Doing a simple Google search gives you loads of hits. I've been wading through all of these and trying more things than I can recall. All to no avail.

Reaching out to Asobo who is the developer is pointless. They will respond with a standard message, listing a number of things I already tried and if none of these work, they will suggest a complete reinstall of your computer.

So, with this said, I figured there must be some way to debug this issue. To learn what is actually triggering these crashes.

Would this be the right place asking for help?
 

My Computer

System One

  • OS
    Windows 11
WebMaximus said:
I have an issue I could really need some help with.

I spend a lot of time in Microsoft Flight Simulator but lately, it keeps crashing to the desktop with no error message. Looking in the Windows Event Viewer Application log, it's always the same error caused by the same module. In this case flightsimulator.exe

Sometimes it will crash after 30 minutes, someone I can fly for hours before it will crash. On rare occasions, I mange to fly from A to B without a crash.

I'm far from the only one having this problem. Doing a simple Google search gives you loads of hits. I've been wading through all of these and trying more things than I can recall. All to no avail.

Reaching out to Asobo who is the developer is pointless. They will respond with a standard message, listing a number of things I already tried and if none of these work, they will suggest a complete reinstall of your computer.

So, with this said, I figured there must be some way to debug this issue. To learn what is actually triggering these crashes.

Would this be the right place asking for help?
Click to expand...
System Requirements


Minimum:
Requires a 64-bit processor and operating system
OS: Windows 10
Processor: Intel i5-4460 | AMD Ryzen 3 1200
Memory: 8 GB RAM
Graphics: NVIDIA GTX 770 | AMD Radeon RX 570
DirectX: Version 11
Storage: 150 GB available space
VR Support: SteamVR, Oculus PC, or OpenXR. Keyboard and mouse required


Recommended:
Requires a 64-bit processor and operating system
OS: Windows 10
Processor: Intel i5-8400 | AMD Ryzen 5 1500X
Memory: 16 GB RAM
Graphics: NVIDIA GTX 970 | AMD Radeon RX 590
DirectX: Version 11
Storage: 150 GB available space
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 24H2 v26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built Myself in 2017
    CPU
    AMD Ryzen 1800X 8-Core @ 3.60GHz
    Motherboard
    Asus Crosshair VI Hero
    Memory
    16GB G.Skill Trident Z RGB Series
    Graphics Card(s)
    EVGA GeForce gtx 1660 Super
    Sound Card
    On Board
    Monitor(s) Displays
    2 X AOC 27" , PLANAR 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    ~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~ P34A60 512GB NVMe PCIe Gen3x4 M.2
    ~ 6TB Toshiba HDD
    ~ 6TB HDD (Backup)
    ~ SanDisk 250GB SSD
    ~ 2 X 1TB HDD
    ~~~~~~~~~~
    PSU
    Corsair RM850 Fully Modular (850watts)
    Case
    NZXT Phantom 630 CA-PH630-W1
    Cooling
    CORSAIR iCUE H100i RGB PRO XT
    Keyboard
    Nulea RT05 Wireless Ergonomic
    Mouse
    Nulea MD280 Wireless Vertical Mouse
    Internet Speed
    761Mbps (Download) / 692Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    *This is my Main Computer That I use*
  • Operating System
    Windows 11 Pro x64 24H2 v26100.2894
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Xeon E3-1246 v3 @ 3.50GHz
    Memory
    16GB
    Graphics card(s)
    AMD Radeon R7 350X
    Sound Card
    onBoard
    Monitor(s) Displays
    eMachine 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    250GB SSD
    Cooling
    Fan
    Mouse
    Nulea MD280
    Internet Speed
    752Mbps (Download) / 537Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    I use this computer for photo/video editing and to track severe weather
It would help us help you if you would fully complete your specs in your forum profile. Be sure to list the version and OS build of windows you are running. (settings>system>about)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Motherboard
    stock Dell
    Memory
    24 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
Sorry guys, thought I would start to ask if this is the right place to ask this kind of question before starting to list all the details but below is my system specs:

Case: Corsair Obsidian 500D RGB SE
Board: MSI MAG Z690 Tomahawk WIFI DDR4 - Bios: 1.90
PSU: Corsair HX1000i
CPU: Intel Core i9 13900K
GPU: MSI GeForce RTX 4090 SUPRIM X
MEM: Corsair Vengeance RGB 3200MHz CL16 4x8 GB
HDD: 1 x Samsung 970 Evo Plus 2 TB, 1 x Samsung 970 Evo Plus 1 TB, 1 x Seagate IronWolf 10 TB, 1 x Western Digital Red 4 TB
CPU Cooler: Corsair iCUE H150i Elite LCD (Front mounted as intake)
Fans: 2x140 mm Corsair ML140 RGB Elite (top exhaust), 1x120 Corsair ML120 RGB Elite (rear exhaust)
HMD: Varjo Aero
OS: Microsoft Windows 11 Pro 64-bit (10.0, Build 22621)

This is the Event ID 1000 in the Application log I get whenever these crashes occur:

Code: 
Faulting application name: FlightSimulator.exe, version: 1.29.30.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 1.29.30.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000001543e15
Faulting process id: 0x0x5564
Faulting application start time: 0x0x1D92A4FCA7A0C19
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.29.30.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.29.30.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Report Id: 2d03fe3a-8089-4491-ab7a-57136d098105
Faulting package full name: Microsoft.FlightSimulator_1.29.30.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

Followed by this 1001 event:

Code: 
Fault bucket 1410997449907262409, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0


Problem signature:
P1: Microsoft.FlightSimulator_1.29.30.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 1.29.30.0
P4: 00000000
P5: FlightSimulator.exe
P6: 1.29.30.0
P7: 00000000
P8: c0000005
P9: 0000000001543e15
P10:


Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.25f7037f-8a0b-47a3-b16b-95475a9e602b.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4ae22f07-4219-45c9-8477-1e41c5341ba4.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.bc1e987a-bde2-46ec-bb27-c03f15b4cc3a.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.69771451-47df-4be2-9b97-c52c629d5e34.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.9b0ff414-a7a1-45c6-858c-1d1e0bfcf528.tmp.xml


These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Flight_3919da12fa35f5ae2edab484a1724d93bdef9b4a_c45ef8e0_f5ae3317-d0f6-40d2-95db-7ed0d77d4820


Analysis symbol:
Rechecking for solution: 0
Report Id: 2d03fe3a-8089-4491-ab7a-57136d098105
Report Status: 268435456
Hashed bucket: 2c1eac22ed88c8f4e394deb474b453c9
Cab Guid: 0

Do let me know if you need any further details.
 

My Computer

System One

  • OS
    Windows 11
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