My 2019 MSI GS75 Stealth has no problem starting up with my 500gb USB hard-drive attached. However, I just bought a new laptop, and if the drive is plugged in before powering up it hangs at POST. Plugging the drive into my desktop before start up and it also hangs at POST. The drive works on these machines if it is plugged in after they've started up. Thoughts?
More detail… What is the external drive, make/model number?
Is the partition on the drive set as active?
Also, for future reference; please type “Winver” into search on your PC and open it. Please type the version and build that it reports (you can copy/paste), into your “System Specs / OS” section (first on the list where you have placed “Windows 11”)
Like this for example: Windows 11 Pro 23H2 Build 22631.3374
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Also, for future reference; please type “Winver” into search on your PC and open it. Please type the version and build that it reports (you can copy/paste), into your “System Specs / OS” section (first on the list where you have placed “Windows 11”)
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
I’m uncertain why then
Are you able to access the BIOS on all your PC’s and compare the settings and boot sequence order. I have had this before but years ago and for the life of me can’t remember why it happened.
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
It may help to know exactly what these computer models or motherboards are. Starting from the computer model/motherboard that allows a boot with the external drive connected, then the two that don’t.
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
I would be looking at power. I would normally suspect that the usb port is not providing enough power/or stable power through the power on transition, but since this is happening on 2 different devices it's pointing to the drive.. If the drive can be powered externally, I would try that if possible. I know many can't. It could also be tested using an externally powered hub. I have am older nvme drive that I put into a usb enclosure. It gave me fits of not staying connected during sleep until I used an externally powered hub.
If that doesn't fix it, IMO it would point to flakey logic components on the drive that have a problem during the power transition. Manufacturers these days are so power efficient, it can affect external devices. This is especially true with today's laptops. .
1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
Hard Drives
1TB Samsung EVO 870 SSD
Internet Speed
50 Mbps
Browser
Edge, Firefox
Antivirus
Defender
Other Info
fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, and 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2.
My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.
My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.
My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.
My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
Operating System
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
Dell Latitude E4310
CPU
Intel® Core™ i5-520M
Motherboard
0T6M8G
Memory
8GB
Graphics card(s)
(integrated graphics) Intel HD Graphics
Screen Resolution
1366x768
Hard Drives
500GB Crucial MX500 SSD
Browser
Firefox, Edge
Antivirus
Defender
Other Info
unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.
My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.
My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.
My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.
My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine.
Yes. I resolved an issue of external HDD's, hub connected to a laptop, failing halfway through a long copy by using an externally powered hub with individual on/off buttons. Not turning an individual button on till after boot also reduced boot time considerably. The cost of a 7-port buttoned, powered USB3.1 hub was considerably less than purchasing new SSD's as replacement external drives.
If the problem is indeed insufficient power to run the external drive reliably, then perhaps as an HDD this is more pronounced than as an SSD in that HDD drives (older spinners) generally require more power than SSD's. In any case, a consideration, I think. Most likely not relevant if power isn't the problem.
One US customer review on the subject SSD: " Found the speeds of the product to be great and used it consistently for quite a while. Had some trouble getting my laptop to read the drive and was sent a replacement shortly after sending to their support team. Very happy with this one."
The OP should perhaps talk to the Tech Support to get a resolution/replacement.
One system boots whilst the drive is plugged in without issue, 2 don’t.
On the 2 that don’t, the external works post boot in the operating system.
I’d like to hear about the setups in the BIOS for all 3. What I do find odd is that the new Laptop doesn’t allow boot whilst the external is plugged in.
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Thanks all for the replies and help. BIOS and boot order sounds correct. I built the desktop Strix B550-I and Ryzen 5600. I think I did have it set to look externally for boot first. I'll check for certain when I have time. I don't use Vecto Tech drive on it, I just used it to test for the hang, and it did. Still, this is no longer really a problem as I'm returning the new Laptop. (for other reasons in covered in another thread on the eforum) Again, thanks all.
