External HDD 3.0 falls to 2.0


Both the cable and the port on the PC has to support USB 3.X speed.
I connected my external USB 3.x cabinet to my laptop USB 3.x port yesterday with my mobile phone's USB charging cable. That did not go well, the cable only supported USB 2.0 speed, 480 Mbit/s = 60 MB/s (theoretical). When I switced to a USB 3.x cable I got 10 Gbit/s = 1250 MB/s (theoretical).
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2, OS build: 26200.8655
    Computer type
    Laptop
The connection is unstable it get fixed sometimes when i move the cable the port support usb 3.0 speed but i get random disconnections or hardely works in 3.0
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
when i move the cable the port support usb 3.0 speed but i get random disconnections or hardely works in 3.0
Maybe because of a bad/loose USB cable or worn port.
- try a different USB 3.0 cable
- try another USB 3.0 port (rear if desktop)
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2, OS build: 26200.8655
    Computer type
    Laptop
You got the theoretical speed? So it´s not theoretical anymore?
My apologies—this is the correct information I should have shared initially. :-)
------------------------------------------------------------------------------
CrystalDiskMark 9.0.3 x64 (C) 2007-2026 hiyohiyo
Crystal Dew World: Crystal Dew World
------------------------------------------------------------------------------
* MB/s = 1,000,000 bytes/s [SATA/600 = 600,000,000 bytes/s]
* KB = 1000 bytes, KiB = 1024 bytes

[Read]
SEQ 1MiB (Q= 8, T= 1): 1009.730 MB/s [ 963.0 IOPS] < 8299.31 us>
SEQ 1MiB (Q= 1, T= 1): 858.004 MB/s [ 818.3 IOPS] < 1221.28 us>
RND 4KiB (Q= 32, T= 1): 0.000 MB/s [ 0.0 IOPS] < 0.00 us>
RND 4KiB (Q= 1, T= 1): 0.000 MB/s [ 0.0 IOPS] < 0.00 us>

[Write]
SEQ 1MiB (Q= 8, T= 1): 993.872 MB/s [ 947.8 IOPS] < 8421.89 us>
SEQ 1MiB (Q= 1, T= 1): 854.840 MB/s [ 815.2 IOPS] < 1225.38 us>
RND 4KiB (Q= 32, T= 1): 0.000 MB/s [ 0.0 IOPS] < 0.00 us>
RND 4KiB (Q= 1, T= 1): 0.000 MB/s [ 0.0 IOPS] < 0.00 us>

Profile: Default
Test: 1 GiB (x3) [E: 22% (208/931GiB)]
Mode: [Admin]
Time: Measure 5 sec / Interval 5 sec
Date: 2026/06/09 16:11:42
OS: Windows 11 Pro 25H2 [10.0 Build 26200] (x64)
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2, OS build: 26200.8655
    Computer type
    Laptop
A slightly loose cable or a bad cable
A dirty or worn port
A cheap enclosure controller
A damaged connector on the drive
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
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