Game does not run with 120Hz refresh rate


Sheikh

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Hey guys!
I have a laptop with 120Hz display. When I want to run an old game, it won't run and there is no errors or messages.
Noticed that the problem comes from the screen refresh rate. When I deactivate the intel display driver in device manager, Screen refresh rate drops to 60Hz, and it will run without any problem. every time I want to load the game, I have to disable display driver and re-enable it even I chose in Nvidia control panel to run games with my Nvidia graphics card.
is there any way to solve this problem?
I have another game with same problem, found the config.ini file and edited it with notepad and changed 60 to 120 in the .ini file and it solved it, but this specific game doesn't have such file to edit.
it's an old game as I told you, but it helps me breath better :)
its name is Stronghold 2 (v1.5 Steam)
 

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  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Huawei MateBook D15
    CPU
    Ryzen 5 3500U
    Memory
    8GB
    Graphics Card(s)
    Vega 8
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    FHD
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    256GB Samsung SSD + 1TB HDD
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    Microsoft Edge
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    ESET Smart Security Premium
  • Operating System
    Windows 10 Enterprise LTSC 21H2
    Computer type
    Laptop
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    MSI GS73 6RF Stealth Pro
    CPU
    intel core i7 6700HQ
    Memory
    16GB
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    Nvidia Geforce GTX1060 (6GB)
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    FHD
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    128GB SSD + 1TB HDD
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    Microsoft Edge
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    Windows Defender

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System One

  • OS
    Windows 11 Home
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    PC/Desktop
    CPU
    AMD Ryzen 5 8600G (07/24)
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    ASROCK B650M-HDV/M.2 3.20 (07/24)
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    2x32GB Kingston FURY DDR5 5600 MHz CL36 @5200 CL40 (07/24)
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    ASROCK Radeon RX 6600 Challenger D 8G @48FPS (08/24)
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My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Huawei MateBook D15
    CPU
    Ryzen 5 3500U
    Memory
    8GB
    Graphics Card(s)
    Vega 8
    Screen Resolution
    FHD
    Hard Drives
    256GB Samsung SSD + 1TB HDD
    Browser
    Microsoft Edge
    Antivirus
    ESET Smart Security Premium
  • Operating System
    Windows 10 Enterprise LTSC 21H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GS73 6RF Stealth Pro
    CPU
    intel core i7 6700HQ
    Memory
    16GB
    Graphics card(s)
    Nvidia Geforce GTX1060 (6GB)
    Screen Resolution
    FHD
    Hard Drives
    128GB SSD + 1TB HDD
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
This may or may not help .

I have an old 2007 game on Steam which is locked at 60FPS and it still plays well on my MSI Raider 360Hz display.
Can you choose another display setting other than 120Hz?

1747154555369.webp

In Steam, choose the game's thumbnail and right click on it:

1747154720894.webp

Once in Properties, on the left hand side, click on Installed files and choose Verify.

1747154835671.webp

Depending on how big the file is, it shouldn't take more than 10 minutes.
See if this does anything to alleviate your problem.
 

My Computers

System One System Two

  • OS
    windows 11 22631.5039
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz (overcloked: 3890.48)
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Steelsries Arena 7- Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
Can you choose another display setting other than 120Hz?
Unfortunately, the answer is "no". the only option I have is 120Hz which I cannot change with settings or device manager. I have to deactivate intel display driver and then run the game and re-activate the driver. everything is up to date. steam finds no integrity problems.
in the end I want to thank you for uploading images and explaining everything with full details. ❤️ ❤️ ❤️
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Huawei MateBook D15
    CPU
    Ryzen 5 3500U
    Memory
    8GB
    Graphics Card(s)
    Vega 8
    Screen Resolution
    FHD
    Hard Drives
    256GB Samsung SSD + 1TB HDD
    Browser
    Microsoft Edge
    Antivirus
    ESET Smart Security Premium
  • Operating System
    Windows 10 Enterprise LTSC 21H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GS73 6RF Stealth Pro
    CPU
    intel core i7 6700HQ
    Memory
    16GB
    Graphics card(s)
    Nvidia Geforce GTX1060 (6GB)
    Screen Resolution
    FHD
    Hard Drives
    128GB SSD + 1TB HDD
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
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