Going crazy with constant crashes


G

goingcrazy997

New member
Local time
6:28 PM
Posts
2
OS
Windows 11
Hello, I hope this can be fixed. Approx. a month ago my laptop started crashing constantly. It was usually a Hypervisor error but I've also seen IRLQ not less than errors.

I can't get anything done because I never know when my system will crash. I was getting BSODs but now after updating BIOS today through the Acer website I'm getting Black Screen crashes, still saying Hypervisor errors.

I already reinstalled Windows 11 thinking that would fix this but it did not. The only thing that changed after the reinstall was that the update to 24H2 installed. Before that it would error out on "this update is not yet ready for your system".
 
Windows Build/Version
24H2 build 26100.6725

Attachments

My Computer My Computer

At a glance

Windows 1116mb
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Acer
Memory
16mb
Keyboard
USB
Mouse
USB
Browser
Chrome and FF
1) Please run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

The RAM can be tested all at one time or one at a time in the same DIMM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM




2) Memtest86+ can run overnight while sleeping and during the next day




3) More steps after viewing Memtest86+ results
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Ok I'll do that. I did run the Windows Memory Diagnostics tool several times and it said that it didn't find any problems but then at the end I never saw the message that tool stated I'd see after logging in.

I'll come back with the results from MemTest86+.
 

My Computer My Computer

At a glance

Windows 1116mb
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Acer
Memory
16mb
Keyboard
USB
Mouse
USB
Browser
Chrome and FF
goingcrazy997 said:
I did run the Windows Memory Diagnostics tool several times and it said that it didn't find any problems but then at the end I never saw the message that tool stated I'd see after logging in.
Click to expand...


Every test has statistics:

true pos
true neg
false pos
false neg
accuracy


Windows memory testing can run with different settings.




Code: 
Event[1504]
  Log Name: System
  Source: Microsoft-Windows-MemoryDiagnostics-Results
  Date: 2025-10-04T15:11:25.2860000Z
  Event ID: 1101
  Task: N/A
  Level: Information
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: AcerBlue2024
  Description:
The Windows Memory Diagnostic tested the computer's memory and detected no errors


Code: 
Event[1505]
  Log Name: System
  Source: Microsoft-Windows-MemoryDiagnostics-Results
  Date: 2025-10-04T15:11:25.2860000Z
  Event ID: 1201
  Task: N/A
  Level: Information
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: AcerBlue2024
  Description:
The Windows Memory Diagnostic tested the computer's memory and detected no errors
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
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