Solved 'Hacked' PC Laptop 101


@The Pool Man imo, your Dad will be fine with Windows. Send him some links about avoiding scams and computer security.

As for the current situation, a clean install may be the answer. And insure he changes all passwords, etc.

It is good for senior citizens to read and figure out issues by thinking (with proper guidance). It is important to keep the mind active. Or as stated above, his mind may be very active and he just wants a new computer. :-)
 

My Computer My Computer

At a glance

Win11 Ver 25H2 26200.6899Intel i58gb
OS
Win11 Ver 25H2 26200.6899
Computer type
Laptop
Manufacturer/Model
Dell
CPU
Intel i5
Memory
8gb
Screen Resolution
1920x1080
Hard Drives
256gb
Browser
Firefox
Antivirus
Windows Defender
On some phone systems, a scammer can pretend to hang up or ask you to hang up but he keeps the line open.
Click to expand...

Not in Wyoming, when you hang up you are disconnected from the caller !
 

My Computer My Computer

At a glance

Windows11 23H2 (OS Build 22631.2428)2.90 gigahertz Intel Core i7-1070016214 Megabytes Usable Installed Memor
OS
Windows11 23H2 (OS Build 22631.2428)
Computer type
PC/Desktop
Manufacturer/Model
HP HP ENVY TE01
CPU
2.90 gigahertz Intel Core i7-10700
Motherboard
Board: HP 8767 A (SMVB)
Memory
16214 Megabytes Usable Installed Memor
Hard Drives
1511.52 Gigabytes Usable Hard Drive Capacity
1418.15 Gigabytes Hard Drive Free Space
Keyboard
Logitech wireless
Mouse
M 185 wireless
Internet Speed
12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
Browser
Edge & FF
Antivirus
Windows Defender
Yes, but is the line still open? Please test this from A landline, B mobile and C VOIP.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 26200.8655AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8524
    CPU Pentium Silver N6000
    RAM 4GB
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)

  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
We had the phione company check it when we had a spam caller last summer, they said the line was disconnected when either of us hung up ! So that's what i am going by !
 

My Computer My Computer

At a glance

Windows11 23H2 (OS Build 22631.2428)2.90 gigahertz Intel Core i7-1070016214 Megabytes Usable Installed Memor
OS
Windows11 23H2 (OS Build 22631.2428)
Computer type
PC/Desktop
Manufacturer/Model
HP HP ENVY TE01
CPU
2.90 gigahertz Intel Core i7-10700
Motherboard
Board: HP 8767 A (SMVB)
Memory
16214 Megabytes Usable Installed Memor
Hard Drives
1511.52 Gigabytes Usable Hard Drive Capacity
1418.15 Gigabytes Hard Drive Free Space
Keyboard
Logitech wireless
Mouse
M 185 wireless
Internet Speed
12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
Browser
Edge & FF
Antivirus
Windows Defender
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