Solved 'Hacked' PC Laptop 101


@The Pool Man imo, your Dad will be fine with Windows. Send him some links about avoiding scams and computer security.

As for the current situation, a clean install may be the answer. And insure he changes all passwords, etc.

It is good for senior citizens to read and figure out issues by thinking (with proper guidance). It is important to keep the mind active. Or as stated above, his mind may be very active and he just wants a new computer. :-)
 

My Computer

System One

  • OS
    Win11 Ver 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    Intel i5
    Memory
    8gb
    Screen Resolution
    1920x1080
    Hard Drives
    256gb
    Browser
    Firefox
    Antivirus
    Windows Defender
On some phone systems, a scammer can pretend to hang up or ask you to hang up but he keeps the line open.

Not in Wyoming, when you hang up you are disconnected from the caller !
 

My Computer

System One

  • OS
    Windows11 23H2 (OS Build 22631.2428)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender
Yes, but is the line still open? Please test this from A landline, B mobile and C VOIP.
 

My Computers

System One System Two

  • OS
    11 Pro 23H2 OS build 22631.3374
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD
    Cooling
    fanless
    Internet Speed
    13Mbps
    Browser
    Brave, Edge or Firefox
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
We had the phione company check it when we had a spam caller last summer, they said the line was disconnected when either of us hung up ! So that's what i am going by !
 

My Computer

System One

  • OS
    Windows11 23H2 (OS Build 22631.2428)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender

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