Solved 'Hacked' PC Laptop 101

@The Pool Man imo, your Dad will be fine with Windows. Send him some links about avoiding scams and computer security.

As for the current situation, a clean install may be the answer. And insure he changes all passwords, etc.

It is good for senior citizens to read and figure out issues by thinking (with proper guidance). It is important to keep the mind active. Or as stated above, his mind may be very active and he just wants a new computer.

On some phone systems, a scammer can pretend to hang up or ask you to hang up but he keeps the line open.

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Not in Wyoming, when you hang up you are disconnected from the caller !

Yes, but is the line still open? Please test this from A landline, B mobile and C VOIP.

We had the phione company check it when we had a spam caller last summer, they said the line was disconnected when either of us hung up ! So that's what i am going by !