"Hard drive not accessible" - Tip for a fix


badrobot

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Edit:
(Just sharing a tip to fix "inaccessible drives" when nothing else works. It worked for me. And I used a partition manager to do it. Any partition manager software will probably work. The windows partition utility just keeps saying "not responding" when I tried to use it.)

I have a data hard drive that suddenly became inaccessible. Usually, when I encounter this problem, a normal CHKDSK command will fix it.

1653164597143.png


But not this time. I can't even run the error check via Properties>Tools>Error checking because the drive is not accessible.
Fortunately, the drive is being detected and visible in the Windows hard disk management utility and my partition management software (MiniTool Partition Wizard) which means the drive is ok (it should be okay because it is fairly new). It is just stuck due to some kind of error.

So I opened up my favorite partition manager tool and split the problematic drive into two. I created a small partition of about 10GB which automatically showed and accessible in the file explorer. But the original main partition is still inaccessible showing only the drive letter in the file explorer. Then back in the partition wizard tool, I merged the two partitions back together and voila! The entire drive is now accessible in the file explorer with all my data intact.
 
Last edited:

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zbook

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badrobot

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Sorry, I was actually sharing a tip to fix the issue and not asking for help.
 

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    MSI MPG Gaming Edge Wifi (X570)
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    ASUS GTX 1070 8GB ROG
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    LG Ultrawide 34"
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    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
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    16GB Corsair Vengeance Pro
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    MSI R9 290
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zbook

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It's unclear as to what caused the error message or when the steps that you reported can be applied.

Is it a one time fix or can it be applied universally?

There may be many causes of the error message that was displayed in the opening post.

The logs were not for troubleshooting as the problem was already fixed.

The logs were to see what led up to the problem and what may have been reported during the problem.
 

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    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
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    Microsoft Defender
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    Mobile Workstation

Ghot

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    ViewSonic G90FB Black 19" Professional (CRT)
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badrobot

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It's unclear as to what caused the error message or when the steps that you reported can be applied.

Is it a one time fix or can it be applied universally?

There may be many causes of the error message that was displayed in the opening post.

The logs were not for troubleshooting as the problem was already fixed.

The logs were to see what led up to the problem and what may have been reported during the problem.
The steps can be applied to any inaccessible drive (from file explorer) I guess if CHKDSK or SFC/SCANNOW does not fix it as long as the drive is detected by partition utility so you can actually split and merge partitions.
 
Last edited:

My Computers

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    AMD Ryzen 9 3900X
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    MSI MPG Gaming Edge Wifi (X570)
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    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
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    EVGA 600 Watts Gold
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    Deepcool Genome II
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    Deepcool Fryzen
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    ASRock Xtreme6 Z97
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    16GB Corsair Vengeance Pro
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    MSI R9 290
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    LG Ultrawide 34"
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    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
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    Thermaltake Commander I Snow Edition
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    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
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    Moderna :)

Ghot

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@badrobot

That was actually a pretty good idea.
Force File Explorer to see the drive, by tweaking the partition a bit. ^^




Image1.png
 

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    AMD Ryzen 7 3700X
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    Asus Pro WS X570-ACE
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    G.Skill (F4-3200C14D-16GTZKW)
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    (onboard) Realtek ALC1220P / ALC S1220A
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    Dell U3011 30"
    Screen Resolution
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    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
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    LG GH22LS30 CD/DVD Burner
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    Built by Ghot®
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    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
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    Logitech Classic Keybooard 200
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    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724

badrobot

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@badrobot

That was actually a pretty good idea.
Force File Explorer to see the drive, by tweaking the partition a bit. ^^




View attachment 29721
Exactly. I was actually only trying if I can manipulate the drive even if it appears inaccessible and it ended well for me.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
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    "Moderna"
  • Operating System
    Windows 11 Pro
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    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
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    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
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    Armageddon MKA-5R RGB-Hornet
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    Moderna :)

Ghot

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Exactly. I was actually only trying if I can manipulate the drive even if it appears inaccessible and it ended well for me.


Made me think of Indiana Jones solving a puzzle in some tomb. :)
I wondered if you were wearing a fedora and carrying a whip, when you thought of that. :D



 
Last edited:

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22000.778
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    (onboard) Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    LG GH22LS30 CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    COOLER MASTER ATCS 840 Full Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    100/100
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security (latest)
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot®
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    100/100
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724

cineman195

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Sorry, I was actually sharing a tip to fix the issue and not asking for help.
Probably you should add 'solved' at the top so fellow members don't keep offering suggestions ?
 

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    Assembled
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    Intel i7-7700k
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    Asrock Z270 Taichi
    Memory
    16 GB
    Graphics Card(s)
    Intel 630 onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    Benq 1080p
    Screen Resolution
    1920*1080
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    NVMe
    Case
    Cooler Master
    Keyboard
    Some Chinese basic wired
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    Logitech Wireless
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    50 Mbps
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Ghot

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Yep. In America we dangle our prepositions, so the title should have been...

"Hard drive not accessible" - How I fixed it :D

 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22000.778
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    (onboard) Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    LG GH22LS30 CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    COOLER MASTER ATCS 840 Full Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    100/100
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security (latest)
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot®
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    100/100
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724

badrobot

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Yep. In America we dangle our prepositions, so the title should have been...

"Hard drive not accessible" - How I fixed it :D

Well, I think people should read the entire post and not just the title before replying. :ROFLMAO:
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)

badrobot

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Made me think of Indiana Jones solving a puzzle in some tomb. :)
I wondered if you were wearing a fedora and carrying a whip, when you thought of that. :D







I didn't have a whip, but I did fire up my MiniTool Power Data recovery to recover my important data before messing up with the hard drive. After scanning the drive, my data are all still intact. :giggle:

1653185444296.png
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)

Ghot

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I didn't have a whip, but I did fire up my MiniTool Power Data recovery to recover my important data before messing up with the hard drive. After scanning the drive, my data are all still intact. :giggle:

View attachment 29725



That'll work. :D
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22000.778
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    (onboard) Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    LG GH22LS30 CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    COOLER MASTER ATCS 840 Full Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    100/100
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security (latest)
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot®
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    100/100
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724

CountMike

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CHKDSK is effective only in case of file system corruption, can't do anything about HW errors and problems.
After making that disk accessible again, did you check SMART table ? By the way you fixed it I suspect there were some corrupted or bad sectors.
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 7 5800x
    Motherboard
    Asus Prime x470 Pro
    Memory
    2x8GB Kingston 3600MHz, Cl 16
    Graphics Card(s)
    Asus ROG Rx 570 OC, 4GB
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    2 x 28"
    Screen Resolution
    1080p
    Hard Drives
    Samsung 970 evo Plus 500GB, Samsung 960 evo250GB, 3x SSD SATA 2.5" 250GB, WD 2TB HDD.
    Cooling
    Arctic Liquid Freezer II 360mm
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    20/19 mbps

badrobot

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CHKDSK is effective only in case of file system corruption, can't do anything about HW errors and problems.
After making that disk accessible again, did you check SMART table ? By the way you fixed it I suspect there were some corrupted or bad sectors.
I don't usually spend time monitoring the health status of my disk because for the last 10 years, I barely have to worry about disk issues. And if ever I encountered disk issues, the usual error checking and fixing procedure handles it. And I know how old my disks are so I have an idea about the state of its use and abuse. I do care about backup and recovery that's why I don't worry too much about disk health. But I guess it's a good habit to do so if you have a spare time for it. I should probably download CrystalDiskInfo.
I just use the easiest method of SMART check which is the CMD way which I always get an "OK" status (no details).
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)

zbook

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Each software company may use different SMART parameters.

For example, HD Sentinel, Crystal Disk, HD Tune, Windows, Sea Tools may all check different parameters and have different ratings.




Code:
Seagate uses the SeaTools diagnostic software to test the SMART status of the drive. SeaTools does not analyze attributes or thresholds.
As a practical matter, the technology supporting SMART is constantly being improved.
Each new design incorporates improvements that increase the accuracy of the SMART prediction.
As a matter of policy, Seagate does not publish attributes and thresholds.

Therefore, if you wish to test the drive for physical integrity, please use our SeaTools diagnostic software.

The SMART values that might be read out by third-party SMART software are not based on how the values may be used within the
Seagate hard drives. Seagate does not provide support for software programs that claim to read individual SMART attributes and
thresholds.  There may be some historical correctness on older drives, but new drives, no doubt, will have incorporated newer
solutions, attributes and thresholds.

Seagate uses the general SMART Status, pass or fail. The individual attributes and threshold values are proprietary and we do not offer
a utility that will read out the values. If the values that you are seeing with a third party SMART utility are not displaying properly or
seem to be false, please contact your software vendor for further explanation of the values.

Some third-party SMART software programs display a list of attributes that seem to announce or foreshadow a SATA hard drive failure.
Some of the most common are:

Raw Read Error Rate
Raw_Read_Error_Rate
Reallocated Sector Count
Reallocated_Sector_Count
Reallocation Count
Reallocation_Count
Seek Error Rate
Seek_Error_Rate
Spin Retry Count
Spin_Retry_Count
Hardware ECC Recovered
Hardware_ECC_Recovered
Current Pending Sector
Current_Pending_Sector
Ultra DMA CRC Error Count
Ultra_DMA_CRC_Error_Count
Ultra ATA CRC Error Count
Ultra_ATA_CRC_Error_Count
Offline Uncorrectable Sector Count
Offline_Uncorrectable_Sector_Count
ECC hardware errors recovered
ECC_hardware_errors_recovered
Current_Pending_Sector
Offline_Uncorrectable
ECC Seek Error
Pre-Failure: Imminent loss of data is being predicted
Please remember that these third-party programs do not have proprietary access to Seagate hard disk information, and therefore 
often provide inconsistent and inaccurate results.  
SeaTools is more consistent and more accurate and is the standard Seagate uses to determine hard drive failure.




 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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