Having Trouble With an Installer on Windows 11


Local time
11:45 AM
Posts
29
OS
Windows 10
I play Microsoft Flight Simulator 2020 and there's a group known as "FlyByWire". They make their own airplane add-ons for the simulator and for those, you have to run their Installer. Their site is here. No, I am not advertising for them. I'm just wanting to figure out why I'm having an issue with their installer.

I had used their installer before, with zero problems. Today when attempting to use it, I saw the initial loading bar screens, then it crashed. Some things I tried:
  • Open
  • Run As Administrator
  • Disabled BitDefender (Antivirus and Firewall), tried both Open/Run As Administrator, again
  • Ensured Windows Defender Firewall was turned off
  • Made sure no other Antivirus or Firewall software somehow crept its way onto my computer (as it does with some installers
The last time I had attempted to use it, I was on Windows 10 and it worked flawlessly.

I was able to finally access the installer by changing the EXE extension to a ZIP, then unzipping the files with WinRAR, which contained another EXE file that I ran. This EXE file came right up with the Install app, whereas the initial EXE file might have been attempting to unpack itself, but failed.

I'm scratching my head as to why this happened in the first place. Is there a new feature on Windows 11 which might've prevented the Installer from Unpacking? From what I'm seeing, and correct me if I'm wrong, the installation files themselves actually work, but considering they come packed in an installer, either something is not compatible with Windows 11, or something is not set right on my computer. Any ideas?

My Windows version info:

1650358856587.png
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A
    CPU
    Intel Core i7-5960x
    Motherboard
    Rampage V Extreme
    Memory
    64GB RAM
    Graphics Card(s)
    EVGA GTX 980 SC'd

glasskuter

Well-known member
Pro User
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Local time
1:45 PM
Posts
2,225
Location
The Lone Star State of Texas
OS
Windows 11 Pro 21H2 22000.832
Try running it in compatibility mode. Right click on .exe file-properties-compatibility tab-under 'run this program in compatibility mode for' using dropdown arrow select whatever version of windows you want. Since it ran in 10, you can try that, but depending on how old the installer is, you may have to use an older version of windows as your selection for it to work.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 22000.832
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

CountMike

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Power User
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Local time
8:45 PM
Posts
822
OS
W10 and Insider Dev.+ Linux Mint
Self unpacking files (Rar, Zip, 7z etc) often can't find specified folder to unpack too if author made some error. Happened to me few times with AMD chipset and GPU drivers, just wouldn't unpack all folders and files. Unziped them and packed them to exe myself and it worked.
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 7 5800x
    Motherboard
    Asus Prime x470 Pro
    Memory
    2x8GB Kingston 3600MHz, Cl 16
    Graphics Card(s)
    Asus ROG Rx 570 OC, 4GB
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    2 x 28"
    Screen Resolution
    1080p
    Hard Drives
    Samsung 970 evo Plus 500GB, Samsung 960 evo250GB, 3x SSD SATA 2.5" 250GB, WD 2TB HDD.
    Cooling
    Arctic Liquid Freezer II 360mm
    Internet Speed
    20/19 mbps
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