Headset stops working (it only starts working again when I restart the PC)


A

andrebcm

Member
Local time
11:10 AM
Posts
2
OS
Windows 11 Pro
My headset (Blackwire 3220 Series) often just stops working out of nowhere. I always have to restart my computer to get it working again. I've already asked Dell and Microsoft for help, they even reinstalled Windows (11 Pro), but the problem persists. Any help?
 
Windows Build/Version
11 Pro 24H2

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7060
    CPU
    Intel (R) Core i7-9700T CPU @ 2.40GHz
    Memory
    RAM 16 GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Monitor(s) Displays
    Dell P2319H x2
    Other Info
    Headset Blackwire 3220 Series
andrebcm said:
My headset (Blackwire 3220 Series) often just stops working out of nowhere. I always have to restart my computer to get it working again. I've already asked Dell and Microsoft for help, they even reinstalled Windows (11 Pro), but the problem persists. Any help?
Click to expand...
Hi,
Maybe the port goes off in order to save power.
Double-check to make sure that this option is unchecked:

84bits.webp
 

My Computers

System One System Two

  • OS
    Windows 11 Pro/All Channels
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    Kingston OM8SEP4512Q 500 GB
    WDS500G2B0A-00SM50 500.1 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & IGB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 13 (Trixie)
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM

My Computers

System One System Two

  • OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I unchecked the options but the problem continues...
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7060
    CPU
    Intel (R) Core i7-9700T CPU @ 2.40GHz
    Memory
    RAM 16 GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Monitor(s) Displays
    Dell P2319H x2
    Other Info
    Headset Blackwire 3220 Series
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