HELP <MEH


vn62059

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9:06 PM
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Widows 10 Pro/ Windows 11
I recently purchased a used laptop, worked great then....
The previous owner installed Windows 11 when according to specs the laptop was not qualified.
Now 30 days has already passed and I can not revert to 10 which to me is a farce since 11 should have never been released yet.
Ok so last update my screen goes blue, I have accessed the bios and it still shows everything on the C: drive but it refuses to boot.
I have tried everything to no avail, replaced the bios battery, tried windows repair, online diagnostics etc.
everything points to no boot log, but the files are there on C:
Now at restart I get this message
HELP <MEh
 
Windows Build/Version
11 home

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My Computer

System One

  • OS
    Widows 10 Pro/ Windows 11

jvickers

The lunatics have taken over the asylum
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Deep South, USA
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Windows 11 Pro
I recently purchased a used laptop, worked great then....
The previous owner installed Windows 11 when according to specs the laptop was not qualified.
Now 30 days has already passed and I can not revert to 10 which to me is a farce since 11 should have never been released yet.
Ok so last update my screen goes blue, I have accessed the bios and it still shows everything on the C: drive but it refuses to boot.
I have tried everything to no avail, replaced the bios battery, tried windows repair, online diagnostics etc.
everything points to no boot log, but the files are there on C:
Now at restart I get this message
HELP <MEh
Is it possible you hard drive failed? Either that, or you need to select it in the BIOS.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
    Memory
    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
    Graphics Card(s)
    ZOTAC RTX 3060 Twin Edge OC/ ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card
    Sound Card
    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    SK hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 Internal SSD
    ADATA XPG SX8200 Pro 1TB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
    Case
    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
    Cooling
    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    120MB/s Download/ 10MB/s Upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    120MB/10MB
    Browser
    Chrome
    Antivirus
    Norton 360
    Other Info
    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.

vn62059

New member
Thread Starter
Local time
9:06 PM
Posts
3
OS
Widows 10 Pro/ Windows 11
Is it possible you hard drive failed? Either that, or you need to select it in the BIOS.
As said I can get into the bios and C: shows up with all the files still the boot directory fails, and I fully believe it is because 11 is not compatible. There has to be some type of fix or MSFT needs to come out with one because I have lots of very important files already saved just wished my backup would work but that fails also, "no boot directory"
 

My Computer

System One

  • OS
    Widows 10 Pro/ Windows 11

jvickers

The lunatics have taken over the asylum
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Deep South, USA
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Windows 11 Pro
As said I can get into the bios and C: shows up with all the files still the boot directory fails, and I fully believe it is because 11 is not compatible. There has to be some type of fix or MSFT needs to come out with one because I have lots of very important files already saved just wished my backup would work but that fails also, "no boot directory"
Just because you can access your BIOS doesn't mean the drive is fully functional. As you know, they're two different things.

Do you have access to another system? If so, you might want to remove the drive and copy all your important files from it to the other system.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
    Memory
    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
    Graphics Card(s)
    ZOTAC RTX 3060 Twin Edge OC/ ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card
    Sound Card
    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    SK hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 Internal SSD
    ADATA XPG SX8200 Pro 1TB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
    Case
    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
    Cooling
    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    120MB/s Download/ 10MB/s Upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    120MB/10MB
    Browser
    Chrome
    Antivirus
    Norton 360
    Other Info
    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.

Bree

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Windows 11 Home
I recently purchased a used laptop, worked great then....
The previous owner installed Windows 11 when according to specs the laptop was not qualified.
Welcome to Eleven Forum.

I fully believe it is because 11 is not compatible.

Just because the laptop is below the Windows 11 minimum requirement shouldn't mean that it won't run 11 well. I have several test machines running 11 that are well below spec, my System Two in My Computers below this post, for example. Taking that to a ludicrous extreme is this one:

using the current latest RTM build 22000.527. Still works fine, albeit a little sluggish - no 64-bit OS should be asked to run in just 2GB of RAM :ROFLMAO:
Let's install Windows 11 on a incompatible hardware - post #717

Your issues are not likely to be due to incompatibility, it's more likely that the drive is corrupt or failing.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 RTM as a native boot vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    i5 M 520
    Motherboard
    0T6M8G
    Memory
    4GB
    Screen Resolution
    1366x768
    Hard Drives
    500GB HDD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 RTM as a native boot vhdx.

Bree

Well-known member
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Windows 11 Home
I have lots of very important files already saved just wished my backup would work but that fails also, "no boot directory"
To retrieve those files boot from something else, an install usb for example. If you boot to a command prompt and the drive is still readable you should be able to copy your files to an external drive.

 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 RTM as a native boot vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    i5 M 520
    Motherboard
    0T6M8G
    Memory
    4GB
    Screen Resolution
    1366x768
    Hard Drives
    500GB HDD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 RTM as a native boot vhdx.

vn62059

New member
Thread Starter
Local time
9:06 PM
Posts
3
OS
Widows 10 Pro/ Windows 11
Just because you can access your BIOS doesn't mean the drive is fully functional. As you know, they're two different things.

Do you have access to another system? If so, you might want to remove the drive and copy all your important files from it to the other system.
Yes, I do, the one I am using now, but it is Windows 10
 

My Computer

System One

  • OS
    Widows 10 Pro/ Windows 11

Lance1

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6:06 PM
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162
OS
Windows 11 22H2 in a VM. Windows 10 21H2 on my main system.
Yes, I do, the one I am using now, but it is Windows 10
The Windows OS doesn't matter. Remove the problem drive and install it on the system you posting from. Boot the system and you should be able to see and hopefully access it.
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 in a VM. Windows 10 21H2 on my main system.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build By Me
    CPU
    AMD FX 9590 8 Core Black Edition
    Motherboard
    MSI 990FXA GAMING (MS-7893)
    Memory
    Corsair Vengeance 24GB DDR3
    Graphics Card(s)
    AMD Radeon (TM) R9 380 Gaming Series
    Sound Card
    AMD High Definition
    Monitor(s) Displays
    Samsung 32" 60Hz 4ms Curved PLS LED
    Screen Resolution
    1920 X 1080
    Hard Drives
    C: 1 TB SSD = H: 1 TB HDD = D: 500 GB HDD = F: 500 GB HDD
    PSU
    EVGA Supernova NEX750B 750W ATX EPS12V 80PLUS Bronze
    Case
    Cool Master
    Cooling
    Noctua NH-D15 Premium Cooler with 2x NF-A15 PWM 140mm Fans In A Push Pull Fan Configuration
    Internet Speed
    Fiber Optic: Download 332.7 Mbps / Upload 331.5 Mbps
    Browser
    Vivaldi (64bit)
    Antivirus
    Windows Defender
  • Operating System
    Window 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron N7110
    CPU
    Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz
    Motherboard
    Dell Inc. 0YH79Y
    Memory
    4 GB DDR3
    Graphics card(s)
    Intel(R) HD Graphics 3000
    Sound Card
    High Definition Audio
    Monitor(s) Displays
    17.3 Inch Display
    Screen Resolution
    1600 X 900
    Hard Drives
    Samsung SSD 860 EVO 500GB
    Internet Speed
    Fiber Optic: Download 332.7 Mbps / Upload 331.5 Mbps
    Browser
    Vivaldi 64 bit
    Antivirus
    Windows Defender

jvickers

The lunatics have taken over the asylum
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Deep South, USA
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Windows 11 Pro
Yes, I do, the one I am using now, but it is Windows 10
You can either install the drive in the system you're using now, provided it has the space, and copy the files (if you know what you're doing), or you can buy an external enclosure and run the drive in your Windows 11 system as an external hard drive. I like the later solution as it's easier. You can get an enclosure pretty cheaply nowadays.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
    Memory
    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
    Graphics Card(s)
    ZOTAC RTX 3060 Twin Edge OC/ ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card
    Sound Card
    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    SK hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 Internal SSD
    ADATA XPG SX8200 Pro 1TB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
    Case
    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
    Cooling
    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    120MB/s Download/ 10MB/s Upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    120MB/10MB
    Browser
    Chrome
    Antivirus
    Norton 360
    Other Info
    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.

Lance1

Well-known member
Member
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Local time
6:06 PM
Posts
162
OS
Windows 11 22H2 in a VM. Windows 10 21H2 on my main system.
You can buy an external enclosure and run the drive in your Windows 11 system as an external hard drive.
You know your old when! As I'm typing out my post I was looking directly at my external enclosure on my desk and the light did not go on... :oops:
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 in a VM. Windows 10 21H2 on my main system.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build By Me
    CPU
    AMD FX 9590 8 Core Black Edition
    Motherboard
    MSI 990FXA GAMING (MS-7893)
    Memory
    Corsair Vengeance 24GB DDR3
    Graphics Card(s)
    AMD Radeon (TM) R9 380 Gaming Series
    Sound Card
    AMD High Definition
    Monitor(s) Displays
    Samsung 32" 60Hz 4ms Curved PLS LED
    Screen Resolution
    1920 X 1080
    Hard Drives
    C: 1 TB SSD = H: 1 TB HDD = D: 500 GB HDD = F: 500 GB HDD
    PSU
    EVGA Supernova NEX750B 750W ATX EPS12V 80PLUS Bronze
    Case
    Cool Master
    Cooling
    Noctua NH-D15 Premium Cooler with 2x NF-A15 PWM 140mm Fans In A Push Pull Fan Configuration
    Internet Speed
    Fiber Optic: Download 332.7 Mbps / Upload 331.5 Mbps
    Browser
    Vivaldi (64bit)
    Antivirus
    Windows Defender
  • Operating System
    Window 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron N7110
    CPU
    Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz
    Motherboard
    Dell Inc. 0YH79Y
    Memory
    4 GB DDR3
    Graphics card(s)
    Intel(R) HD Graphics 3000
    Sound Card
    High Definition Audio
    Monitor(s) Displays
    17.3 Inch Display
    Screen Resolution
    1600 X 900
    Hard Drives
    Samsung SSD 860 EVO 500GB
    Internet Speed
    Fiber Optic: Download 332.7 Mbps / Upload 331.5 Mbps
    Browser
    Vivaldi 64 bit
    Antivirus
    Windows Defender

Hazel123

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Windows 10 Pro
Agree with the idea that the drive has failed - having just had something similar myself. Similar screen messages too. The system can't see the OS on the drive because it can't see the drive. Is the laptop easy to get into to change the drive? Or is that a silly question these days! Mine wasn't too bad but getting the back off needs a bit of care.

Sounds like you need a) a new ssd drive and b) an external hard drive enclosure so you can retrieve all your files on another computer, as mentioned above. Is it a 2.5" drive or an M.2? I had problems with external enclosures for M.2 drives - they are not all the same and some will fit some M.2's and not others. for a 2.5" drive it's a piece of cake and they're inexpensive. I get these.

 

My Computers

System One System Two

  • OS
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    8gb
    Hard Drives
    Samsung 970 evo plus 1TB
    Cooling
    Could be better
    Internet Speed
    Dismal
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus Eee PC 1015PX 10" netbook
    CPU
    Intel Atom N570
    Memory
    2gb
    Hard Drives
    Samsung Evo 860 250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Antivirus
    Defender

Winuser

Well-known member
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9:06 PM
Posts
3,396
OS
Windows 11

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security

Winuser

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Windows 11
To those that posted a possible drive failure. Why couldn't it just be a driver conflict when the device did an update?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security

Hazel123

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Windows 10 Pro
I just went with what happened when my drive failed. There was also an option to do a drive test came up. Do you have that option vn? I think it asked me to press F2 after the warning message and a drive test was one option (it failed) and a memory test another option.

I also wondered about being able to see C drive and files in bios - sounds a bit strange! Do you mean you can see the hard drive listed in bios?

Another thing would be to boot from parted magic on a usb and test the drive that way - something you could do before removing the drive. It runs live from ram.

Although I think I would want to get the files off the drive first and back them up, and then test the drive. And to do that you need an external enclosure for the drive.
 

My Computers

System One System Two

  • OS
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    8gb
    Hard Drives
    Samsung 970 evo plus 1TB
    Cooling
    Could be better
    Internet Speed
    Dismal
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus Eee PC 1015PX 10" netbook
    CPU
    Intel Atom N570
    Memory
    2gb
    Hard Drives
    Samsung Evo 860 250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Antivirus
    Defender

glasskuter

Well-known member
Pro User
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Posts
2,574
Location
The Lone Star State of Texas
OS
Windows 11 Pro 22H2 22621.382
As I said earlier, you can bypass removing the drive and using it an enclosure since most people do not have one.

1.Download Linux Mint Cinnamon. Download Linux Mint 20.3 - Linux Mint

2. Create a live usb Linux Mint usb drive using Rufus like screenshot at bottom of this post.

3. Insert the flash drive as well as a drive to backup your files to. Using f12 at boot, select the uefi flash drive from the boot menu.

4. You will have the option of installing Mint or running it from the usb drive. You should boot into the live Linux Mint environment. Select "start Linux Mint"

5. Once it loads, your will see a desktop similar to the old XP desktop. Use the Linux explorer. If it can see and read your m.2 drive you will see it there. Browse to you user folder on your m.2 drive, Copy and paste your files onto you backup flash drive.

If Linux Mint does not see your M.2, then the drive has completely failed and your files are lost.
1657572750830.png
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.382
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

jvickers

The lunatics have taken over the asylum
Guru
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To those that posted a possible drive failure. Why couldn't it just be a driver conflict when the device did an update?
The operative word is "possible", not definite. Anything is conjecture at this point until the OP isolates the issue. Your suggestion is excellent, though!
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
    Memory
    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
    Graphics Card(s)
    ZOTAC RTX 3060 Twin Edge OC/ ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card
    Sound Card
    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    SK hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 Internal SSD
    ADATA XPG SX8200 Pro 1TB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
    Case
    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
    Cooling
    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    120MB/s Download/ 10MB/s Upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    120MB/10MB
    Browser
    Chrome
    Antivirus
    Norton 360
    Other Info
    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.
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