udara
Member
- Local time
- 8:40 AM
- Posts
- 4
- OS
- Windows 11 Pro
Hi All
I'm using a DELL Inspirion 5491 2n1 laptop with Windows 11. Few days back my laptop's BT is disappearing 2-3 secs and reappearing. (it is extermly annoying when you are using a bluetooth mouse) When I checked the event viewer following event was there. DELL support was not helpful at all regarding the this issue. Hope someone can help me out.
Log Name: System
Source: BTHUSB
Date: 11/18/2021 2:44:47 PM
Event ID: 7
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Description:
A hardware error occurred. The event contains the vendor-specific error code.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="BTHUSB" />
<EventID Qualifiers="32773">7</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-11-18T09:14:47.7326466Z" />
<EventRecordID>9035</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="11580" />
<Channel>System</Channel>
<Security />
</System>
<EventData>
<Data>
</Data>
<Binary>000000000100000000000000070005800C0000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
I'm using a DELL Inspirion 5491 2n1 laptop with Windows 11. Few days back my laptop's BT is disappearing 2-3 secs and reappearing. (it is extermly annoying when you are using a bluetooth mouse) When I checked the event viewer following event was there. DELL support was not helpful at all regarding the this issue. Hope someone can help me out.
Log Name: System
Source: BTHUSB
Date: 11/18/2021 2:44:47 PM
Event ID: 7
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Description:
A hardware error occurred. The event contains the vendor-specific error code.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="BTHUSB" />
<EventID Qualifiers="32773">7</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-11-18T09:14:47.7326466Z" />
<EventRecordID>9035</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="11580" />
<Channel>System</Channel>
<Security />
</System>
<EventData>
<Data>
</Data>
<Binary>000000000100000000000000070005800C0000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
- Windows Build/Version
- Windows 11 Build 22000.318
My Computers
System One System Two
-
- OS
- Windows 11 Pro
- Computer type
- Laptop
- Manufacturer/Model
- Dell Inspiron 5491 2n1
- CPU
- Intel Core i7 (10th Gen)
- Memory
- 16GB
- Browser
- Edge, Brave and Chrome
-
- Operating System
- Windows 11 Pro
- Computer type
- Laptop
- Manufacturer/Model
- Lenovo ThinkPad L480
- CPU
- Intel Core i5 (8th Gen)
- Memory
- 8GB