Solved How to remove false update notice

fireberd · Jan 21, 2022

I have update notice for KB5010795, but it was already installed on 1/18.
How do I remove the notice?

Brink · Jan 21, 2022

Hello Jack,

You could reset Windows Update using the method below to hopefully clear it.

Reset Windows Update in Windows 11

This tutorial will show you how to completely reset Windows Update components and policies to default in Windows 10 and Windows 11. Windows Update keeps Windows 11 updated by automatically downloading and installing the latest updates, drivers, and hotfixes released by Microsoft. Sometimes you...

www.elevenforum.com

zbook · Jan 21, 2022

Windows update may display that it had already installed an update when it never installed the update.

How did you check to see whether it was or was not installed?

eleven forum windows update 01212022.JPG

Neither KB5001716 nor KB4023057 had been installed on 9/2/21 and 9/4/21.

fireberd · Jan 21, 2022

Thanks Brink but it didn't clear it. I wonder if I uninstall the update then let it reinstall again.

Zbook, as I noted in my post, it is shown as installed on 1/18

Brink · Jan 21, 2022

If you go ahead and click on Download/Install, does it install and not show again?

fireberd · Jan 21, 2022

If I click on it, nothing happens.

fireberd · Jan 21, 2022

It gets deeper. I looked at uninstalling the update (to reinstall it) but its not listed in the Control Panel/Programs and features/View Installed Updates.

Brink · Jan 21, 2022

If you click on the "X" to close the KB5010795 update notice and click on "Check for updates", does it reappear again?

fireberd · Jan 21, 2022

Brink said:
If you click on the "X" to close the KB5010795 update notice and click on "Check for updates", does it reappear again?

I tried that yesterday. I clicked on X and it was not shown and check for updates did not make it appear. The PC was powered off overnight and the update reappeared this morning on boot.

fireberd · Jan 21, 2022

I have a 1/12 Macrium full disc image but I hate to revert.

Brink · Jan 21, 2022

I suppose you could try downloading and installing the MSU file for KB5010795 at the bottom of the first post below to see if it may clear it.

KB5010795 Out of Band Cumulative Update for Windows 11 Build 22000.438 - Jan. 17

UPDATE 1/25: https://www.elevenforum.com/t/kb5008353-cumulative-update-preview-for-windows-11-build-22000-469-jan-25.4235/ January 17, 2022 - KB5010795 (OS Build 22000.438) Out-of-band For information about Windows update terminology, see the article about the types of Windows updates and...

www.elevenforum.com

fireberd · Jan 21, 2022

Brink said:
I suppose you could try downloading and installing the MSU file for KB5010795 at the bottom of the first post below to see if it may clear it.

KB5010795 Out of Band Cumulative Update for Windows 11 Build 22000.438 - Jan. 17

UPDATE 1/25: https://www.elevenforum.com/t/kb5008353-cumulative-update-preview-for-windows-11-build-22000-469-jan-25.4235/ January 17, 2022 - KB5010795 (OS Build 22000.438) Out-of-band For information about Windows update terminology, see the article about the types of Windows updates and...

www.elevenforum.com

Worth a shot. I'll report outcome.
Jack

fireberd · Jan 21, 2022

This is the file that downloads. What do I do with it?

Brink · Jan 21, 2022

Looks like the MSU didn't finish downloading, and needs to be accepted/approved first.

fireberd · Jan 21, 2022

I tried it again, downloaded for over 1 hour and never completed.
I'm on Spectrum cable Internet with 100Mbps downlink. Should have completed downloading.

Back to square 1.

zbook · Jan 21, 2022

Please run setupdiag: (post a share link with all generated files)

SetupDiag

SetupDiag works by examining Windows Setup log files. This article shows how to use the SetupDiag tool to diagnose Windows Setup errors.

docs.microsoft.com

Please open the menu to uninstall windows updates.

See if you can identify the update as installed.

If it is displayed as an update that can be uninstalled then it was installed.

If it is not displayed as an update that can be uninstalled then it was not installed.

Other methods for confirmation:

administrative command prompt:

wmic qfe list brief /format:table

dism /image:C:\ /get-packages (run when using Windows RE)

fireberd · Jan 21, 2022

Update to Brink's suggestion. I tried the download again and after 3 hours it completed. After bypassing security alert about the file, it installed.
I now show two instances of it being installed but still back to update showing its available as my original post.

zbook · Jan 21, 2022

Please post images of the these commands with results:

wmic qfe list brief /format:table

dism /online /get-packages

(the dism command results may display a lot of files)

fireberd · Jan 22, 2022

As requested. The DISM shows both the 1/18 and 1/22 installs.

cereberus · Jan 22, 2022

The way I isually sort this is to delete the softwaredistribution folder and then it isially sorts itself out.

Solved How to remove false update notice

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