How to slow down (delay) shutting down Windows?


Sammy888

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Unlike what most people may experience: slow shutdowns. I am on the other hand looking for a tweak to slow down the shut down process. I am looking to slow down the process for troubleshooting purposes.

Even in W10 and after updating (clean install) to W11, the issue is persistent about 67% of the time.

Upon shutdown, there is a brief message popping up with one or two messages related to Program Manager preventing the shutdown. This happens really quick, and I can't click to see what application is the culprit (or maybe Windows won't allow me to). Normally, if there is an app hanging, say notepad and my work is not saved, I get a warning message and I have time to cancel the shutdown.

This issue has been driving me bonkers. I tried with and without my Lenovo software and it still rears it's ugly head despite having "minimal" applications installed.

I am attaching a list. But it seems to have resurfaced (after a few days) after I installed FireFox. Uninstalling FF does not remedy the issue. It could be just a coincidence.

I have checked Lenovo's website and ran a scan for drivers needing updating and I don't, but according to Windows Update I have an update for Lenovo System 3.12.0.56 and Intel-System 9/19/2017 11.17.0.1000.

I should add my laptop is just a year old so the Intel system driver seems odd that Windows wants me to update. My Windows is W11 Pro 21H2 (22000.493)
 

Attachments

  • Screenshot 2022-02-12 191425.png
    Screenshot 2022-02-12 191425.png
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  • my install.txt
    52.1 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    Graphics Card(s)
    NVIDA 1650 Ti
    Monitor(s) Displays
    Lenovo C32q-20
Why not just do a fresh CLEAN install of Windows 11? As you can see, by upgrading you brought the junk and trash issues that had accumulated in Windows 10 into the NEW Home.

Do a clean install of Windows 11 and use your Windows 10 key to activate it.

You may be able to fix this issue but wouldn't it be better to have a well-working system that doesn't have the issues that you'd already been having in Windows 10?

If you want to try and fix it nonetheless, then probably best to get some Farbar logs

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.
Thank you
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI Custom build
    CPU
    Intel i9-9900K
    Motherboard
    MSI MPG Z390 Gaming Edge AC
    Memory
    64GB
    Graphics Card(s)
    EVGA GeForce GTX 1070 TI
    Internet Speed
    1 Gbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
Thanks for replying. However, you misunderstood or I wasn't clear enough.

I have done numerous clean installation with both W10 and W11. I have used both a W10 and W11 iso. I have also used my Lenovo factory reinstall they sent me via USB.

In other words, I have reinstalled with the original W10 factory image via Windows and Lenovo USB which contain ugly software like McAfee and One Drive. It also contains Office 365. All of which I removed. And ofc, I didn't install them when I performed a fresh clean install from scratch.

I'm quite familiar with FRST. It's not going to resolve my issue as it happens immediately after installing Windows updates or installing W11 or W10 20H1. However, if you insist, I'll run it tomorrow. I have been spending days on this trying to resolve my problem.

Anyway, going back to my initial question. Do you know of a tweak to slow down the shutdown process instead of speeding it up?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    Graphics Card(s)
    NVIDA 1650 Ti
    Monitor(s) Displays
    Lenovo C32q-20
My usual solution for this kind of difficulty is to video the activity (aren't smartphones really useful?)- I can then scroll through the video as slow as I like & pause it to read any fleetingly displayed messages
 

My Computer

System One

  • OS
    Windows 11

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3374 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
If you're having problems with Windows shutdown consider using Windows Performance Recorder (WPR).



The challenge will be to learn how to interpret the findings or find a member experienced with the WPR tracing analysis.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
My usual solution for this kind of difficulty is to video the activity (aren't smartphones really useful?)- I can then scroll through the video as slow as I like & pause it to read any fleetingly displayed messages
Ha. Not in my case. This happens so fast that I can't even maneuver my mouse to that part of the screen. However, this has happened so many times the following [type] messages appear upon closing Windows at random times:

1. Program Manager is preventing Windows from shutting down (within a second Windows shutsdown or reboots depending what I select)
2. Task Host preventing Windows from shutting down
3. A blank message with the same icon as Task Host and Program Manager
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    Graphics Card(s)
    NVIDA 1650 Ti
    Monitor(s) Displays
    Lenovo C32q-20
If you're having problems with Windows shutdown consider using Windows Performance Recorder (WPR).



The challenge will be to learn how to interpret the findings or find a member experienced with the WPR tracing analysis.
Thanks. I will take a look. I suppose if I am successful with the recording I can send it to my laptop manufacturer for them to troubleshoot. My laptop is still under warranty. The challenge for me is they will deny there is an issue and say that cannot replicate the problem due to their shoddy troubleshooting process or just reformat the system. Then resend the laptop back to me—rinse and repeat.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    Graphics Card(s)
    NVIDA 1650 Ti
    Monitor(s) Displays
    Lenovo C32q-20
Why not just do a fresh CLEAN install of Windows 11? As you can see, by upgrading you brought the junk and trash issues that had accumulated in Windows 10 into the NEW Home.

Do a clean install of Windows 11 and use your Windows 10 key to activate it.

You may be able to fix this issue but wouldn't it be better to have a well-working system that doesn't have the issues that you'd already been having in Windows 10?

If you want to try and fix it nonetheless, then probably best to get some Farbar logs

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.
Thank you
@AdvancedSetup
Do you still want me to run FRST?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    Graphics Card(s)
    NVIDA 1650 Ti
    Monitor(s) Displays
    Lenovo C32q-20

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    Graphics Card(s)
    NVIDA 1650 Ti
    Monitor(s) Displays
    Lenovo C32q-20
Thank you. I will give it a try.


This is the one I would adjust... WaitToKillAppTimeout

HKEY_CURRENT_USER\Control Panel\Desktop

To create this setting, right-click the “Desktop” key in the left pane and select New > String Value. Name it “WaitToKillAppTimeout”

To configure the WaitToKillAppTimeout value, double-click it. Enter a value in milliseconds. For example, the default value is “20000”, which is 20000 milliseconds or 20 seconds. If you wanted to set it to 5 seconds, you’d enter “5000”.

We don’t recommend setting this value too low, as applications do need time to clean up. As a rule of thumb, don’t set it below 2000, or 2 seconds.





If that still doesn't do what you need, then tinker with... WaitToKillServiceTimeout

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

Locate the WaitToKillServiceTimeout value in the right pane. If you don’t see it, right-click the “Control” key in the left pane, select New > String Value, and name it “WaitToKillServiceTimeout”.

Double-click the WaitToKillServiceTimeout value and enter a number of milliseconds. The default is 5000 milliseconds, or 5 seconds. To set it to 20 seconds, you’d enter “20000”.

You shouldn’t set a value too low or background services won’t be able to shut down properly. As a rule of thumb, don’t set this value below “2000”, or 2 seconds.





I would probably create both items and set them both at 20000, to start with.
You may have to reboot to make these registry settings, take effect.
 
Last edited:

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3374 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
This is the one I would adjust... WaitToKillAppTimeout

HKEY_CURRENT_USER\Control Panel\Desktop

To create this setting, right-click the “Desktop” key in the left pane and select New > String Value. Name it “WaitToKillAppTimeout”

To configure the WaitToKillAppTimeout value, double-click it. Enter a value in milliseconds. For example, the default value is “20000”, which is 20000 milliseconds or 20 seconds. If you wanted to set it to 5 seconds, you’d enter “5000”.

We don’t recommend setting this value too low, as applications do need time to clean up. As a rule of thumb, don’t set it below 2000, or 2 seconds.





If that still doesn't do what you need, then tinker with... WaitToKillServiceTimeout

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

Locate the WaitToKillServiceTimeout value in the right pane. If you don’t see it, right-click the “Control” key in the left pane, select New > String Value, and name it “WaitToKillServiceTimeout”.

Double-click the WaitToKillServiceTimeout value and enter a number of milliseconds. The default is 5000 milliseconds, or 5 seconds. To set it to 20 seconds, you’d enter “20000”.

You shouldn’t set a value too low or background services won’t be able to shut down properly. As a rule of thumb, don’t set this value below “2000”, or 2 seconds.





I would probably create both items and set them both at 20000, to start with.
You may have to reboot to make these registry settings, take effect.
Thanks. However the first part doesn't make sense to me. If the default is 20 seconds, Windows is killing the processes within a few seconds, at most.

I'd rather not mess with the registry (at the moment). Is there a utility that can do this for me?

It seems like I might need WaitToKillServiceTimeout instead of WaitToKillAppTimeout.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    Graphics Card(s)
    NVIDA 1650 Ti
    Monitor(s) Displays
    Lenovo C32q-20
Thanks. However the first part doesn't make sense to me. If the default is 20 seconds, Windows is killing the processes within a few seconds, at most.

I'd rather not mess with the registry (at the moment). Is there a utility that can do this for me?

It seems like I might need WaitToKillServiceTimeout instead of WaitToKillAppTimeout.



20000 is only the default if WaitToKillAppTimeout is there.
These aren't dangerous settings.
You can always just remove them or set them back to whatever they were.



In your 1st post you said: "This happens really quick, and I can't click to see what application is the culprit".
The settings I mentioned in post #11 are the settings that deal with this.
They will slow things down so you can see which is the culprit.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3374 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
@AdvancedSetup
Do you still want me to run FRST?
That would be the best thing. Then we can see what is actually running on the system and see if something is there that perhaps shouldn't be, etc.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI Custom build
    CPU
    Intel i9-9900K
    Motherboard
    MSI MPG Z390 Gaming Edge AC
    Memory
    64GB
    Graphics Card(s)
    EVGA GeForce GTX 1070 TI
    Internet Speed
    1 Gbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
20000 is only the default if WaitToKillAppTimeout is there.
These aren't dangerous settings.
You can always just remove them or set them back to whatever they were.



In your 1st post you said: "This happens really quick, and I can't click to see what application is the culprit".
The settings I mentioned in post #11 are the settings that deal with this.
They will slow things down so you can see which is the culprit.
Ok thanks. I will give it a shot tomorrow.
That would be the best thing. Then we can see what is actually running on the system and see if something is there that perhaps shouldn't be, etc.
Ok. I have attached the files. Let me know if you'd rather I just copy and paste them.

I disabled defender intentionally via third party app long after the issues were noticed.

I noticed McAfee is still listed as a Task. McAfee registry cleaner should've removed the task. Hmm.
 

Attachments

  • Addition.txt
    14.3 KB · Views: 1
  • FRST.txt
    43.2 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    Graphics Card(s)
    NVIDA 1650 Ti
    Monitor(s) Displays
    Lenovo C32q-20
20000 is only the default if WaitToKillAppTimeout is there.
These aren't dangerous settings.
You can always just remove them or set them back to whatever they were.



In your 1st post you said: "This happens really quick, and I can't click to see what application is the culprit".
The settings I mentioned in post #11 are the settings that deal with this.
They will slow things down so you can see which is the culprit.
Something is not right. I checked my settings and I can confirm 20000 (twenty thousand) not 2000 is entered.

My shutdown is now faster than ever at about 5 to 8 seconds. I am going to delete the desktop registry entry and change the service entry back to the default 5000..
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    Graphics Card(s)
    NVIDA 1650 Ti
    Monitor(s) Displays
    Lenovo C32q-20
Something is not right. I checked my settings and I can confirm 20000 (twenty thousand) not 2000 is entered.

My shutdown is now faster than ever at about 5 to 8 seconds. I am going to delete the desktop registry entry and change the service entry back to the default 5000..


Try 40000 or 80000
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3374 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Have you taken a look at the Windows events log? you may stumble on the error message you're searching for.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Memory
    16

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    Graphics Card(s)
    NVIDA 1650 Ti
    Monitor(s) Displays
    Lenovo C32q-20
Try 40000 or 80000
Ok. I will. Here's something interesting though.

Ever since adding the two entries, resetting one and deleting the other, the hanging upon shutdown hasn't resurfaced.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo
    Graphics Card(s)
    NVIDA 1650 Ti
    Monitor(s) Displays
    Lenovo C32q-20

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