HP printer doesn't scan


Davidovsky

Well-known member
Local time
8:29 AM
Posts
16
OS
Windows 11
Hello guys. I have problem with my HP mulitifuncional device. It doesn't want to scan. Device is upsanding. One month ago scaning was working fine but when I installed WIndows 11 again and after I installed printer software it doesn't work.
I applied solution which I appliped 3 years ago in this post.

Right now Windows 11 OS recognize HP device and print but doesn't want to scan.
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What should I do that HP can scan again?
 

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Windows 11AMD Athlon 3000G16GB DDR4AMD Readon Vega 3 Graphic
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MSI
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AMD Athlon 3000G
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A320 M
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My HP printer has a special scanning utility that is part of the driver package. I assume that you have installed something like that when you put the drivers in? I know it is a separate driver or program because the damn thing is always going offline and won't scan when I want it to.

Also, try the Twain setting above. Twain is part of the scanner software.
 

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Win 11 Pro 25H2Intel i7 13700KF32 GB Team Group DDR5 - 6000 CL 30ASUS TUF GAMING RTX 3070 Ti
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Win 11 Pro 25H2
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Self build
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Intel i7 13700KF
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Gigabyte Z790 UD AC
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32 GB Team Group DDR5 - 6000 CL 30
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ASUS TUF GAMING RTX 3070 Ti
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On board Realtek
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ACER 34 inch
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Maybe this will help you. I have the HP Officejet Pro 8600. Every time I have done a clean install of Windows 11 24H2, I have run into same problem. But I discovered a very simple solution. If your printer software is installed, remove it with RevoUninstaller Free. Make sure after the uninstall, you scan for and remove all left over files. After a reboot, reinstall the software. After the software is installed, reboot again. Now try to scan something. This process has worked for me countless times and hope it helps you as well. Good Luck
 

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Windows 11 Pro 64 Bit 25H2 26200 9168Intel Core I5-8250U 1.80 GHZ16 GBIntel UHD Graphics 620
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Windows 11 Pro 64 Bit 25H2 26200 9168
Computer type
Laptop
Manufacturer/Model
Asus X510UAR
CPU
Intel Core I5-8250U 1.80 GHZ
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Intel UHD Graphics 620
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Conexant
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Logitech
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Windows Feature Experience Pack 1000.26100.297
Try the HP Smart app in Microsoft Store.
 

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    Windows 11AMD Ryzen 7 5800H / 3.2 GHz32 GB DDR4 SDRAM 3200 MHzNVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
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