I am losing hope here - can I get some help before replacing my whole PC

I'm with @TechnoMage2021 > just turn OFF the machine when not in use > problem solved

Haydon said:

just turn OFF the machine when not in use > problem solved

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If you owned a relatively new very expensive machine would you want to have to shut down every time you walked away from it. He has a problem. That's no solution. It's a coverup to the cause.

@carlhua001 I forgot to mention, be sure to make sure you are running the latest UEFI bios.

glasskuter said:

If you owned a relatively new very expensive machine would you want to have to shut down every time you walked away from it. He has a problem. That's no solution. It's a coverup to the cause.

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Well, I have to make funny noises after eating beans. If I avoid eating beans, everyone is happy with the cover up

glasskuter said:

If you owned a relatively new very expensive machine would you want to have to shut down every time you walked away from it. He has a problem. That's no solution. It's a coverup to the cause.

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I agree with that but I havent turn mine off since the Win-95 era unless I go on vacation. I use to use Winfax in it back when we needed faxes and it just became a force of habit to never turn mine off. I also use a calendar with alarms that sometimes go off at 5am. The system might last longer if I did shut it down. I had one motherboard go down and two power supplies over the years but they usually last as long as I want to keep them. I want to keep this one going for Win-7 that I need but I just bought a new system for windows 11 and beyond. That MIGHT be my last computer till I'm too old to care. I'll be happy to live as long as I expect this new one to last

So I did the following:
swapped out my RAM with new ones -> still freezes
swapped out my video card with another one -> still freezes
updated BIOS -> still freezes
my next step is to swap out the NVMe and Motherboard. but i dont have spare so just bought them on amazon, will report back

Try3 said:

Try not locking it to see if the problem can be tied down to that.
Try not letting the disk turn off to see if the problem can be tied down to that.

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Did you try those tests?

Denis

Don't forget , though not extremely likely, it could be related to the PSU

Try3 said:

Did you try those tests?

Denis

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Yes both. and still froze.

glasskuter said:

Don't forget , though not extremely likely, it could be related to the PSU

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anyway to monitor this, or do I just need to use a different psu? I dont think this is the cause because when the computer is playing games, it never freezes, i would imagine the power consumption would go up during peak times

I've never used lock screen but apparently some apps can stay alive. Just guessing here but maybe open Background apps and turn them off (half of them and then the other half) to see if any apps are causing it.

@john1955 had a good idea. See if the issue remains in a clean boot. Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

glasskuter said:

@john1955 had a good idea. See if the issue remains in a clean boot. Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

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I performed the clean boot. the problem seems to be solved. next step is to perform binary search per the instruction to figure out what service was causing this issue. this will take some time! but thanks everyone. now i need to return the nvme and motherboard. its odd to me that the freeze doesnt have any logs

carlhua001 said:

I performed the clean boot. the problem seems to be solved.

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Great. The process of elimination does take time, but it does work to weed out the culprit.

reporting back:

The problem persisted even with clean boot. so i went ahead and did the following:
1. replaced SSD -> still freezes
2. replaced motherboard -> still freezes
3. used a new install of windows -> still freezes
interesting thing here is when i boot into linux ubuntu, it does not freeze.

next step is to replace the CPU but i doubt thats the issue.. do you guys think it could be the PSU?

carlhua001 said:

reporting back:

The problem persisted even with clean boot. so i went ahead and did the following:
1. replaced SSD -> still freezes
2. replaced motherboard -> still freezes
3. used a new install of windows -> still freezes
interesting thing here is when i boot into linux ubuntu, it does not freeze.

next step is to replace the CPU but i doubt thats the issue.. do you guys think it could be the PSU?

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Same make/model Motherboard or a different one?
Why did you previously think the clean boot solved it?
Have you ever had Windows 10 on this hardware and did it function properly if you did?

TechnoMage2021 said:

For 40+ years, I've been reminding my customers that a PC is like any other appliance or electric shop tool.
When you're using it, of course it needs to be ON, but when you're not using it, then it will respect you if you just turn it OFF, and let it rest.

Sleep? Hibernate? Not in my house!

Y'all have a great day now, Y'hear?
TM

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Agreed. I turn my computers off when I'm through using them.

carlhua001 said:

Yes I am def overclocking. I will try what you suggested and report back

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Is there a reason you're not giving us your computer specs?

john1955 said:

Same make/model Motherboard or a different one?
Why did you previously think the clean boot solved it?
Have you ever had Windows 10 on this hardware and did it function properly if you did?

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different make/model. previously it didnt freeze but it did when i left it on for a while.

i had windows 11. and i booted using a different ssd with windows 10 and it froze. but ubuntu doesnt freeze.

Wynona said:

Is there a reason you're not giving us your computer specs?

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sorry, here is my spec:

AMD Ryzen 5950X
X570s Aorus Masters
4TB FANTOM DRIVE
RTX 3080 (taken from alienware)
64 gig RAM