I cannot access WSA due to 'Virtualization' and 'VM Platform'


Mary Sibley

Member
Local time
4:41 PM
Posts
1
OS
Windows 11
I have the virtualization enabled from the BIOS, and I have VM Platform enabled from 'Turn windows features on or off', though I still can't access WSA.

It tells me to enable them. My hardware allows virtualization as well. I can use WSL perfectly with no issues and I can access WSA Settings, yet it doesn't let me access it from the Amazon Appstore, therefore; I can't install Android apps.

What can I do to fix this issue?
 
Windows Build/Version
22000.527

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Thinkpad E14
    CPU
    Intel core i7 10gen
    Memory
    8GB of RAM
    Graphics Card(s)
    AMD Radeon RX640
    Screen Resolution
    1080x1920

My Computers

System One System Two

  • OS
    Windows11
    Computer type
    Laptop
    Manufacturer/Model
    Huawei Matebook X Pro
    CPU
    intel 8250 I5
    Memory
    8gb
    Graphics Card(s)
    intel uhd 620
    Monitor(s) Displays
    built in laptop display
    Screen Resolution
    1920x1280
    Hard Drives
    Samsung 970 Evo 500gb M2
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Acer A515-43-R6DE
    CPU
    AMD Ryzen 7300U
    Memory
    16 GB DDR4
    Graphics card(s)
    AMD Raedon RX Vega graphics onboard
    Monitor(s) Displays
    15"6 FHD IPS Slim Bezel
    Hard Drives
    512cb PCie NVME SSD
    Case
    Pure Silver
    Mouse
    Touchpad and Logitech external mouse
    Keyboard
    Inbuilt
    Browser
    Edge
    Antivirus
    Defender

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