Solved I cant use snipping tool or print screen


tzfrantic

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It showing this in event viewer could i be a result of permission issue if so any fix.

Faulting application name: ScreenClippingHost.exe, version: 2124.13901.0.0, time stamp: 0x66481753
Faulting module name: ScreenClipping.dll, version: 2124.13901.0.0, time stamp: 0x6648174d
Exception code: 0xc000027b
Fault offset: 0x0000000000097167
Faulting process id: 0x0x29A8
Faulting application start time: 0x0x1DAF0A4EC6D3CB1
Faulting application path: C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\ScreenClippingHost.exe
Faulting module path: C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\ScreenClipping.dll
Report Id: b95f8727-5ffd-44e3-8bef-3fca6cff4d72
Faulting package full name: MicrosoftWindows.Client.CBS_1000.22700.1027.0_x64__cw5n1h2txyewy
Faulting package-relative application ID: ScreenClipping
 

My Computer

System One

  • OS
    Windows 11
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    gigabyte z790 aorus elite ax
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    intel i7 14700k
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You may have already done these, but we don't know.

1. Uninstall, and install again from the MS Store.
2. Settings > Apps > Installed Apps > Snipping tool > 3dots > Advanced options > Repair or Reset or Uninstall.

Seems to be an old version ? maybe just update in the MS Store.
 

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System One

  • OS
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yes i tried that no luck also did sfc scannow and the dism command
 

My Computer

System One

  • OS
    Windows 11
    Computer type
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    Manufacturer/Model
    gigabyte z790 aorus elite ax
    CPU
    intel i7 14700k
    Motherboard
    gigabyte z790 aorus elite ax
    Memory
    64gb
    Graphics Card(s)
    4080 super
    Case
    Fractal Design Meshify 2
You can try 2 things. Create another user account to test with or temporarily enable the hidden administrator account. If it works in a different account, it points to corruption within your user account.

OR you can try the Windows 10 snipping tool to see if it will work in your account. Old snipping tool
 

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    Windows 11 Pro 24H2 26100.3194
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    DELL 0J37VM
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    DELL Inspiron 15-3576
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    Intel Core i5-8250U
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    8 GB DDR4 - 2400 SODIMM
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    256GB SK Hynix SC311 SATA SSD
That Snipping tool has turned out to be someones BAD idea. If you read the forums very much, you'll find many complaints about that program.

But you don't need no errant Snipping tool to do screen shots. If you have it, delete it!

When you're looking at a screen that you want to save, just press the "Print Screen" key, usually on the upper right side of your keyboard.
That will copy the entire screen, minus the mouse cursor, to your Windows Clip Board. From there you can paste that screen image into any photo editor program that you desire. Personally, I've never liked MS Paint. Too infantile for my liking.
For over a decade, I've used an old Freeware program, from France, called "Photo Filtre". I call it my Poor Man's Photo Shop.
I have it on my Utilities disk and install it every time I install Windows. And, I always Pin it to my Taskbar, for One Click access.
Someone recently asked how to add Text to a picture, and I do that almost every day with Photo Filtre.

TM :cool:
 

My Computer

That Snipping tool has turned out to be someones BAD idea. If you read the forums very much, you'll find many complaints about that program.

But you don't need no errant Snipping tool to do screen shots. If you have it, delete it!

When you're looking at a screen that you want to save, just press the "Print Screen" key, usually on the upper right side of your keyboard.
That will copy the entire screen, minus the mouse cursor, to your Windows Clip Board. From there you can paste that screen image into any photo editor program that you desire. Personally, I've never liked MS Paint. Too infantile for my liking.
For over a decade, I've used an old Freeware program, from France, called "Photo Filtre". I call it my Poor Man's Photo Shop.
I have it on my Utilities disk and install it every time I install Windows. And, I always Pin it to my Taskbar, for One Click access.
Someone recently asked how to add Text to a picture, and I do that almost every day with Photo Filtre.

TM :cool:
sorry i should have mentioned print screen does not work either .
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    gigabyte z790 aorus elite ax
    CPU
    intel i7 14700k
    Motherboard
    gigabyte z790 aorus elite ax
    Memory
    64gb
    Graphics Card(s)
    4080 super
    Case
    Fractal Design Meshify 2
is there a windows setting that could be causing this as in not giving the permission to screen snap?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    gigabyte z790 aorus elite ax
    CPU
    intel i7 14700k
    Motherboard
    gigabyte z790 aorus elite ax
    Memory
    64gb
    Graphics Card(s)
    4080 super
    Case
    Fractal Design Meshify 2
Hi @tzfrantic
Have you tried this?

Clear Clipboard Cache:
  • Open Settings by pressing Windows + I.
  • Go to System > Clipboard.
  • Under Clear clipboard data, click on Clear.
 
Last edited:

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    Intel Core i9 13900K
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    Asus ProArt Z790 Creator WiFi - Bios 2703
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    Windows 11 Pro 24H2 26100.2894
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    Asus Vivobook X1605VA
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    Intel® Core™ i9-13900H
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    Asus X1605VA bios 309
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    32GB DDR4-3200 Dual channel
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Clipboard history is disabled
 

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  • OS
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    gigabyte z790 aorus elite ax
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    intel i7 14700k
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    gigabyte z790 aorus elite ax
    Memory
    64gb
    Graphics Card(s)
    4080 super
    Case
    Fractal Design Meshify 2

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    Windows 11 Home 24H2 26100.3476
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    HP Pavilion TP01-2xxx
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    Updated Windows 10 to 11 24H2 26100.3476
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    HP
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    HP 8653 (U3E1)
    Memory
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    Intel UHD 360 (HP)
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Is the Print Screen key enabled? I have mine disabled on purpose because I don't want to use the Snipping Tool.
However, I have use a free program called Greenshot that does use the Print Screen key for screen capture.

Print Screen Key Enable.jpg
 

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    Windows 11 Pro 24H2
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    Laptop
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    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
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    n/a
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    15.6-inch
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    1920x1080 300Hz
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    n/a
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    Wireless Mouse M510
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    2000Mbps/300Mbps
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    Malwarebytes
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    Windows 11 Pro 24H2
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    AMD Ryzen 7 5700X3D
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    ASUS ROG Strix B550-F Gaming WiFi II
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    G.SKILL Flare X 32GB (2x16GB) DDR4
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    Cooler Master MasterCase 5
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    Scythe Mugen 6
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    Logitech K350 (wireless)
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    Logitech M510 (wireless)
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    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
hi MisterEd yes it is enabled still nothing may just use faststone capture just dont understand what is causing the error messaga any time i try to print screen or snipping tool it opens but if i select new it closes
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    gigabyte z790 aorus elite ax
    CPU
    intel i7 14700k
    Motherboard
    gigabyte z790 aorus elite ax
    Memory
    64gb
    Graphics Card(s)
    4080 super
    Case
    Fractal Design Meshify 2
hi MisterEd yes it is enabled still nothing may just use faststone capture just dont understand what is causing the error messaga any time i try to print screen or snipping tool it opens but if i select new it closes
Have you considered doing a clean installation of Windows 11?

Sometimes, it just doesn't pay to futz around endlessly with troubleshooting.
 

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    Windows 11 26100.3025
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    homebuilt
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    Amd Threadripper 7970X
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    Gigabyte TRX50 Aero D
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    128GB (4 X 32) G.Skill DDR5 6400 (RDIMM)
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    Gigabyte RTX 4090 OC
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    2000/300 Mbps (down/up)
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    windows 11 26100.3025
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    homebuilt
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    Intel I9-13900K
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    Asus RoG Strix Z690-E
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    64GB G.Skill DDR5-6000
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    built in Realtek
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    Asus PA329C
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    3840 X 2160 @60Hz
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